Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Chewing gum on the phone and made my insurance renewal experience with Van Compare very unpleasant”

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(Millicent Nkwane) - Posted 5 years ago

“good service nice and cheap very happy”

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(Millicent Nkwane) - Posted 5 years ago

“Very helpful and easy to set up”

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(Millicent Nkwane) - Posted 5 years ago

“All went well. He was reconfirming the details that I had already entered via the web which was a bit time consuming however, all went all.”

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(Montesque August) - Posted 5 years ago

“Very helpful and efficient”

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(Richard Clark) - Posted 5 years ago

“Short straight forward application. Friendly very helpful people”

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(David LaBorde) - Posted 5 years ago

“Very easy to organise”

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(David LaBorde) - Posted 5 years ago

“A very good friendly service”

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(Ryan Pink) - Posted 5 years ago

“I was very fortunate to be able to speak to a lady, that was easy and clear in her sales ,. She put me at ease, and I thank her for that. My recommendation for your company will be passed to my friends.”

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(Lauren Barnard) - Posted 5 years ago

“very satisfied with service thank you”

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(Nosiphiwo Mute) - Posted 5 years ago

“Great service”

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(Troy Rook) - Posted 5 years ago

“She has a lovely cool attitude. Very helpful and bubbly way about her. Excellent young lady. Thank you Phil bohin”

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(Lauren Barnard) - Posted 5 years ago

“good price eventually”

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(Alexandra Pyman) - Posted 5 years ago

“Quick and efficient on the phone! V good!”

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(Lauren Barnard) - Posted 5 years ago

“Very good and quick response to phone call.”

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(Antonio Vieira) - Posted 5 years ago

“All insurance companies should never get complacent with their customers. I am happy to be a customer of Vanlinedirect as I have a great price on van insurance from them”

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(Callum Barber) - Posted 5 years ago

“Excellent service thanks!”

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(Tayla Conway) - Posted 5 years ago

“Like to keep phoning you and put the phone down. Also say everything is fine, but then decide that it isn't.”

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(Florence Dantjies) - Posted 5 years ago

“So far they have done everything I have wanted them to do. But I still have some fears that they will not match my needs as a non business user.”

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(Nosiphiwo Mute) - Posted 5 years ago

“Very good company focused on customer service and value for money”

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(Alexandra Pyman) - Posted 5 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews