Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr on the phone was very helpful and nice.”

Helpful Report

(Troy Rook) - Posted 5 years ago

“Great service thanks”

Helpful Report

(Zinzan Finnucane) - Posted 5 years ago

“Very helpful. Made renewal easy. Thank you”

Helpful Report

(Rachel Power) - Posted 5 years ago

“Trying to understand the lady on phone was difficult at times”

Helpful Report

(Nosiphiwo Mute) - Posted 5 years ago

“very fair only reason for not giving 5star is for me having to pay deposit to RENEW my insurance”

Helpful Report

(Ben Avenell) - Posted 5 years ago

“I found the lady on the phone very good and she was very knowledgeable 👍🏻”

Helpful Report

(Lauren Barnard) - Posted 5 years ago

“excellent service from van linedirect,callum from customer service was very helpfull and sorted out my problem quick and easy,would recommend van line direct to anyone.”

Helpful Report

(Callum Barber) - Posted 5 years ago

“Amazing service”

Helpful Report

(Nosiphiwo Mute) - Posted 5 years ago

“Excellent service”

Helpful Report

(Zinzan Finnucane) - Posted 5 years ago

“Stress and more stress repeated documents, long waits on phone when been asked as a matter of ‘urgency’ etc. Won’t use again.”

Helpful Report

(Montesque August) - Posted 5 years ago

“Everything as should be”

Helpful Report

(Rachel Power) - Posted 5 years ago

“Great service thank you”

Helpful Report

(Alexandra Pyman) - Posted 5 years ago

“Disappointed at the difference between the online quote and what the higher quote I was offered when I followed this up.”

Helpful Report

(Nosiphiwo Mute) - Posted 5 years ago

“Great to deal with and very helpful”

Helpful Report

(Joseph Heater) - Posted 5 years ago

“Great fast efficient service with expert knowledge”

Helpful Report

(Lauren Barnard) - Posted 5 years ago

“On target short meaning full talk and resolved my issues Thanks”

Helpful Report

(Kululwa.Zitumone) - Posted 5 years ago

“Extremely polite gentleman helped me purchase a very reasonably priced insurance policy and will definitely recommend them to friends and family for a quote too👏👏”

Helpful Report

(Kazi Ahmed) - Posted 5 years ago

“Took 2 long to go through to sales really I was fed up”

Helpful Report

(Montesque August) - Posted 5 years ago

“good price . very helpfuly service .”

Helpful Report

(Anica Mulder) - Posted 5 years ago

“Good service”

Helpful Report

(Nosiphiwo Mute) - Posted 5 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews