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Van Line Direct Reviews

4.6 Rating 2,477 Reviews
91 %
of reviewers recommend Van Line Direct
4.6
Based on 2,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Van Line Direct Reviews
Anonymous
Anonymous  // 01/01/2019
Very easy to deal with and was very informative
Helpful Report
(Nosiphiwo Mute) - Posted 5 years ago
Excellent customer service
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(Kazi Ahmed) - Posted 5 years ago
Helpful lady made it so easy to deal with thank you
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(Rachael Griffith) - Posted 5 years ago
Very helpful and efficient
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(Chloe Adam) - Posted 5 years ago
Spoke clear and concise on the phone
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(Kululwa.Zitumone) - Posted 5 years ago
Very helpful and professional
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(Zinzan Finnucane) - Posted 5 years ago
Helpful!!!
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(Jamie Watson) - Posted 5 years ago
First phone call was cut off then when I phoned back it took a while to get to the right person.
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(Kazi Ahmed) - Posted 5 years ago
So far I’m happy with the service Many thanks
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(Nosiphiwo Mute) - Posted 5 years ago
It was good
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(Millicent Nkwane) - Posted 5 years ago
Good customer service
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(Rachael Griffith) - Posted 5 years ago
My assistance name was Rachel who I found very professional, extremely helpful and patient, especially considering that I am not very familiar with the requirements relating to van insurance cover. Rachel explained everything to me very clearly and precise, which enabled me to make what I believe is the right choice for me at this time, in while with my personal financial circumstances. Would I recommend Van LineDirect? defo.
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(Rachel Power) - Posted 5 years ago
Excellent customer service. Ben was really helpful. Would recommend.
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(Ben Avenell) - Posted 5 years ago
Fantastic chap that fully understood my needs.
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(Antonio Vieira) - Posted 5 years ago
Excellent and quickly sorted thank you very much , Pete .
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(Anica Mulder) - Posted 5 years ago
Quick polite and documents issued quickly.
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(Ben Avenell) - Posted 5 years ago
Fast efficient & very professional
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(Kazi Ahmed) - Posted 5 years ago
I'm very happy to use Van LineDirect. Customer service is very professional. I recommend for everyone that company...!!
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(Antonio Vieira) - Posted 5 years ago
Excellent service
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(Joseph Heater) - Posted 5 years ago
Excellent, easy to talk to and easy to sort out
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(Annie Mguba) - Posted 5 years ago
Van Line Direct is rated 4.6 based on 2,477 reviews