Van Line Direct Reviews

Name: Van Line Direct
Address: 2 BISHOPS WHARF WALNUT TREE CLOSE, 2 BISHOPS WHARF WALNUT TREE CLOSE,GUILDFORD,GU1 4UP, Guildford
Rating: 4.58

4.6 Rating 2,477 Reviews

91 %

of reviewers recommend Van Line Direct

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good Tim and very good staff”

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(Chloe Adam) - Posted 5 years ago

“Excellent service. Saved me a fortune.”

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(David LaBorde) - Posted 5 years ago

“Website site good, your customer service person was good the only thing that stopped a 5 star rating was the time it took to get through to you on the phone, sort that and it’s 5 stars all day long!”

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(David LaBorde) - Posted 5 years ago

“Very open and direct, Bravo.”

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(Ben Hollington) - Posted 5 years ago

“Very helpful and polite.”

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(Rachel Power) - Posted 5 years ago

“Talked a little fast. But all documents seem to be in order. Answered all my questions well and helpful. New customer so will see has the year goes on.”

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(Ben Hollington) - Posted 5 years ago

“Very informative and positive”

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(Millicent Nkwane) - Posted 5 years ago

“Prompt and very helpful”

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(Kazi Ahmed) - Posted 5 years ago

“Polite , quick service”

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(Rachel Power) - Posted 5 years ago

“Service was quick, friendly and hassle free”

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(Richard Clark) - Posted 5 years ago

“I contacted van line direct for a quotation for my Transit Tipper. I dealt with Antonio who was extremely helpful and listened to all the requirements I had for my policy. Antonio really went above and beyond to find me the best deal without compromising on the level of cover. Nothing was too much trouble. Thank you for all your help, I will definitely use van line direct again for the renewal on my tipper and also my other work vans. Many thanks again, Anthony Smith”

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(Antonio Vieira) - Posted 5 years ago

“Excellent customer service”

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(Nosiphiwo Mute) - Posted 5 years ago

“Saved me over £40 , so can't complain”

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(Ben Avenell) - Posted 5 years ago

“Quick and easy, no time wasted, great service.”

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(Alexandra Pyman) - Posted 5 years ago

“Delivered a quote 200 pound cheaper than any other quote I had. That's why I've been with them a few years. Thank you keep it up..”

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(Paige Murray) - Posted 5 years ago

“Very good contact . Excellent price”

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(Richard Clark) - Posted 5 years ago

“Sadiqa Manan, was very well monored on the phone , he was thorough and helpful, well done that man. Kevin Bainton”

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(Sadiqa Manan) - Posted 5 years ago

“All thanks for Sadiqa Manan, bless her, she helped me complete my van insurance in the best possible manner. Well mannered and well spoken.”

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(Sadiqa Manan) - Posted 5 years ago

“Great price, great service!”

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(Nosiphiwo Mute) - Posted 5 years ago

“It takes to long to people I normally wait around 30 minutes to speak to customer service wot a joke”

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(Nosiphiwo Mute) - Posted 5 years ago

Van Line Direct is rated 4.6 based on 2,477 reviews