Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 874 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

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“I'm a trade customer, they are great to deal with and always polite and helpful. Kenny Stewart Stewart Joiner & Builder Ayr Scotland”

Helpful Report

Posted 11 years ago

Thanks very much for your review. We look forward to doing business again with you in the future.

Posted 10 years ago

“Excellent service. Ordered Tuplay underlay online, paid quite painlessly and the goods were delivered in two days. Couldn't fault it!”

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Posted 11 years ago

“Very helpful office staff. Unfortunately didn't say that next day delivery didn;t include saturday.”

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Posted 11 years ago

“brilliant service and very friendly”

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Posted 11 years ago

“Excelent service, very quick delivery and very competatively priced.”

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Posted 11 years ago

“Recommended a glue and underlay system which the joiner who layer the floor had not used before, but found very straightforward.”

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Posted 11 years ago

“The web site was easy to access and use; the product search good and the product I required was reasonably competitively priced. Delivery options were excellent and the goods arrived on time. The product I purchased was wood floor adhesive and the lid seal was broken on delivery - probably a courier issue. Luckily the material inside had not deteriorated.”

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Posted 11 years ago

“I've ordered from Vanilla several times and have always been impressed with the speed and efficiency of their service. I've called for information on products and had excellent, friendly and informed advice. I'd rate Vanilla very highly.”

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Posted 11 years ago

“From ordering to delivering the wood flooring,the service provided was excellent and the quality of the product First Class. Recommended!!!!”

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Posted 11 years ago

“Excellent service, prompt delivery, extremely well packed and protected, I emailed prior to purchase with a query and this was replied to in 30 minutes with extra detailed information that was very useful. They had gone to the trouble to physically take out a product and measure it in a specific place in case the information was useful for me. I hadnt requested them to measure anything but it was very thoughtful and proves they will go the extra mile for customers. Will definitely use again.”

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Posted 11 years ago

“Easy to use website and helpful customer services. Prompt delivery would definitely recommend”

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Posted 11 years ago

“Oil delivered quickly now floor looks brilliant”

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Posted 11 years ago

“the service its self was fantastic, you brought the product out to me at my car and i aid you there,,, very pleased excellent advice as well.”

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Posted 11 years ago

“Very prompt, efficient and helpful service.”

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Posted 11 years ago

“Excellent and fast service as usual Thank You.”

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Posted 11 years ago

“An excellent service, from my initial telephone enquiry through to the delivery of my flooring, I will definitely use them again .”

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Posted 11 years ago

“Am now a repeat customer. Good service, great prices, friendly and helpful. What's not to like?”

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Posted 11 years ago

“very happy with service and product :-)”

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Posted 11 years ago

“very helpful advice over the phone and prompt delivery”

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Posted 11 years ago

“Efficient”

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Posted 11 years ago

Vanilla Wood Floors is rated 4.9 based on 874 reviews