Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 873 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

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“Good communication and the product were delivered on time.”

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Posted 5 years ago

“Good price, quick delivery, good communication. What's not to like?”

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Posted 5 years ago

“Arrived quickly but unfortunately you sent me the wrong thing- the packing slip says ‘white’, which is what I ordered, but that’s not what’s in the box .”

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Posted 5 years ago

“Lovely to deal with very helpful,just not easy to find.”

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Posted 5 years ago

“Used a couple of times. Customer service is great and delivered on time.”

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Posted 5 years ago

“I rang as a returning customer (new address) for a sample which was delivered NEXT DAY together with two packets of sweets. I know how good Vanilla Flooring is as a company with excellent products (Engineered Oak) and I thoroughly recommend them to you.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Order was delivered quickly and in good condition. I couldn't find the size of the item I wanted on other suppliers' websites.”

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Posted 5 years ago

“Very smooth service.”

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Posted 5 years ago

“I cannot praise this company enough, our order got lost and they immediately replaced it telling us to just return the order if it ever did turn up. The original order did turn up some 4 week later (it had been stuck in the Post Office for some reason). They were incredibly helpful.”

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Posted 5 years ago

“wide range of specialist products, informative website and helpful staff on the phone”

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Posted 5 years ago

“Really responsive sue was great. Good advice. Understood what wanted. Being slightly overcharged was a surprise but quickly fixed.”

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Posted 5 years ago

“Very quick delivery, well done”

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Posted 5 years ago

“Very good service and helpful staff”

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Posted 5 years ago

“1 st glass service and good prouduct”

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Posted 5 years ago

“When I called up Sue could not have been more helpful, urgently needed some tint samples to save delaying getting the stuff on the floor (had closed my b&b to do the floors & the sanding took way longer than expected), she was INCREDIBLE, great advice, even happened to have the same stuff on her floor at home. AND she got my samples out for next day delivery. People like Sue are worth their weight in gold.”

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Posted 5 years ago

“It is as requested and arrived promptly”

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Posted 5 years ago

“Outstanding customer service, brilliant advice and perfect product. Quick delivery and just a lovely family run business. Really stands out against so many others. Well done. Ed.”

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Posted 5 years ago

“Wow what a great company. Really friendly family run business. Only sell quality products and at the best prices that I found. Also I called to talk through what I was doing and got some great advice and had a nice chat. Also got delivery the day after I ordered. The products are amazing and I can't recommend these guys enough.”

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Posted 5 years ago

“Great Service! Highly recommend!”

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Posted 5 years ago

Vanilla Wood Floors is rated 4.9 based on 873 reviews