Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 873 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

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“We bought Osmo Deck Oil - great product - good price and fast service. What more do you want?”

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Posted 3 years ago

“Swift delivery”

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Posted 3 years ago

“Very helpful customer service, for no fault of their own, the product was late being delivered to them and therefore to me, they sorted it out quickly and efficiently. Excellent communication and the product arrived just as promised. Will definitely use again. Thanks!”

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Posted 3 years ago

“I bought Osmo country colour in charcoal and it is beautiful and went on really well, great coverage. I am very allergic to methylisothiazolinone and Sue went above and beyond to find out if I could use this product, to my delight Osmo country colour is MI free and Sue was again helpful in putting my order through. I will definitely be ordering again!”

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Posted 3 years ago

“Bought Osmo Wood Oil and received it quickly and safely. Recommended.”

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Posted 3 years ago

“I firstly called for some advice on selecting the appropriate external protective oil for some fencing. I discussed my installation and was well advised on the use of the Osmo UV Protection-Oil. I ordered some samples of various tints and they arrived promptly with no issues. I have yet to test the products but have no doubt the customer experience was positive. It does make a difference when you are able to talk through technical queries, rather than looking at FAQ. When I have tested and selected my preferred finish I will no doubt be ordering my full order from Vanilla Woodfloors.”

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Posted 3 years ago

“Good range of products Efficient service”

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Posted 3 years ago

“Called about a certain product I was thinking about buying. The lady I spoke with had amazing customer service skills & was incredibly helpful. Ended up buying the product & for an extra £5 ish had it delivered the following day. Brilliant service all round.”

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Posted 3 years ago

“A very prompt and efficient service”

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Posted 3 years ago

“Highly recommended easy to use site fast delivery Very easy transaction”

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Posted 3 years ago

“Sent a sample really quickly. We tried it were very impressed. Looks like we might placing an order for the 2.5L tin. It is expensive though :(”

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Posted 3 years ago

“Good price, products and fast delivery”

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Posted 3 years ago

“All perfect .”

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Posted 3 years ago

“Excellent seller. Very helpful and competitive pricing.”

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Posted 3 years ago

“I have purchased a lot of OSMO products from Vanilla Flooring. Besides being considerably cheaper than other places, the service is first class. The range is extensive and goods sent are well packaged to avoid damage and arrive very promptly.”

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Posted 3 years ago

“Brilliant service, easy to speak to helpful and knowledgeable customer service, products arrived the next day and after the work I’ve put into sanding down my floorboards they deserve the best products available, highly recommend, thank you.”

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Posted 3 years ago

“Excellent to deal with. Will use again and highly recommend.”

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Posted 3 years ago

“Very easy to deal with and a prompt delivery”

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Posted 3 years ago

“Goods delivered correctly and shipped on day of order and delivered next day. What's not to like.”

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Posted 3 years ago

“Very pleased with the product and wonderful customer service received. I phoned to order a wood stain and the lady was very helpful and knowledgable. Also, the stain colour result was spot on just as I was hoping for. Will be definitely working with this supplier again.”

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Posted 3 years ago

Vanilla Wood Floors is rated 4.9 based on 873 reviews