Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 873 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

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“Excellent service; knowledgeable and helpful staff and the product arrived, well packed within a couple of days. Good communication throughout.”

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Posted 2 years ago

“Descriptions on website were clear and helpful and ordering easy. Items arrived faster than estimated and well packaged. The filler is easy to use and a great colour match. Oil not yet used.”

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Posted 2 years ago

“Efficient and friendly”

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Posted 2 years ago

“Good quality product delivered promptly.”

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Posted 2 years ago

“Easy website and next day delivery. Great service”

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Posted 2 years ago

“Excellent service, very kind people and willingness to make customers happy”

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Posted 3 years ago

“Tremendous customer service, brilliant product knowledge and a very smooth process. Vanilla could not have looked after us better when ordering a WOCA product that we (as floor restorers) don’t use as often. So the technical info was invaluable. Highly recommend using Vanilla wood floors.”

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Posted 3 years ago

“I ordered some Osmo sausages (which I know are excellent) and they arrived well before the stated date. I could get on with the job sooner than anticipated.”

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Posted 3 years ago

“Thanks arrived during Christmas holidays,, great customer service”

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Posted 3 years ago

“Great service at a competitive price”

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Posted 3 years ago

“Excellent anti bac worktop cleaner 5l Delivery two days later. Brilliant. Will recommend a d use again”

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Posted 3 years ago

Thank you so much for your order and for taking time at this busy time of year to leave a review

Posted 3 years ago

“Quick and efficient, well packaged delivery.”

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Posted 3 years ago

“Fast shipping, great price, will use it again :)”

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Posted 3 years ago

“Have used this company more than once and they never disappoint. Prompt delivery with the required product, which is exactly what I wanted.”

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Posted 3 years ago

“Great price, fast delivery, well packaged.”

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Posted 3 years ago

“Helpful, efficient, friendly staff.”

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Posted 3 years ago

“Speedy dispatch and delivery.”

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Posted 3 years ago

“Prompt delivery and well priced sachets to trail.”

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Posted 3 years ago

“I realised the product was not right when it got delivered and emailed 3x asking how to get refund. I did not get any answer back terrible customer service!!!”

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Posted 3 years ago

Many thanks for taking the time to leave feedback, our sincere apologies that your email was missed, having looked back through our emails it does appear as though 2 emails were sent to no-reply, which unfortunately is not a monitored account. We have now sent you an email in reply to your query. Apologies for the inconvenience caused

Posted 3 years ago

“Great deal on foam slated underlay and flexible adhesive. Pleasantly surprised the underlay was Acoustalay brand which wasn’t clear when I ordered online. I favour this brand which I used on a previous project. Staff are friendly and helpful, bought my order online and collected the day after. Highly recommend this business from my experience.”

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Posted 3 years ago

Vanilla Wood Floors is rated 4.9 based on 873 reviews