Vanilla Wood Floors Reviews

Name: Vanilla Wood Floors
Address: Unit 8 Executive Park, Hatfield Road, St. Albans, Hertfordshire
Rating: 4.90

4.9 Rating 873 Reviews

100 %

of reviewers recommend Vanilla Wood Floors

4.9

Based on 873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vanilla Wood Floors:

Vanilla Wood Floors takes pride in being the UK’s premier source wood floors supplier for the highest quality Engineered Wood Floors and wood floor accessories.

Visit Website

Phone:

02082362366

Email:

info@vanillawoodfloors.co.uk

Location:

Unit 8 Executive Park,
Hatfield Road,
St. Albans
Hertfordshire
AL1 4TA

Vanilla Wood Floors 5 star review on 13th December 2021

James Emeny

Vanilla Wood Floors 5 star review on 4th December 2021

Jan Zemko

Vanilla Wood Floors 2 star review on 9th June 2021

Philip Calvert

Anonymous

Anonymous // 01/01/2019

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“Very knowledgeable about their products and good customer service”

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Posted 7 years ago

“Quick and efficient service”

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Posted 7 years ago

“Really quick expedited delivery. Came next day even though I ordered after the cut-off time! Brilliant service!!”

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Posted 7 years ago

“I ordered, paid a good price and you delivered. Nothing else to say.”

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Posted 7 years ago

“Good product and fast delivery”

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Posted 7 years ago

“Unfinished oak slim radiator pipe collars. Beautifully made. Finishes the job perfectly!”

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Posted 7 years ago

“Good website, competitively priced materials.”

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Posted 7 years ago

“As an ex-pat living in Portugal, I wasn't able to find the products I wanted so I contacted Vanilla Wood Floors to see if they could possibly send me over a package. I was attended by the very friendly and professional Sue, who had the products on their way before I knew it. First class service. Highly recommended.”

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Posted 7 years ago

“Advice on site more useful than others, and helped me decide which products to choose. Prices were competitive and delivery very speedy. A good service.”

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Posted 7 years ago

“Good quality good communication - Floor looks great”

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Posted 7 years ago

“I am very pleased with the product I bought and the service from Vanilla Wood Floors. However on delivery, the tin of oil was quite badly dented. The packaging was intact so it had not been dented in transit so the dented tin must have been despatched by Vanilla. I did not expect to be sent a dented tin. I was concerned that the lid looked slightly lifted but fortunately the product seems to be ok and I will be using the whole tin quite quickly so will not need to store it.”

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Posted 7 years ago

Many thanks for your order and for taking the time to leave feedback. We are glad that you were happy with the product and service and sorry that your tin of Osmo arrived dented. 100% we would not have sent out a dented tin as we reject any items that arrive damaged from our suppliers and we package items as carefully as possible to avoid damage, so absolutely this dent would have happened in transit. It is possible that as there was a brush also in with the tin, that this may have been jarred into it causing the dent without damage to the box, This will give us something to consider when boxing brushes in with 0.75L tins.

Posted 7 years ago

“Good, easy to use website and prompt service”

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Posted 7 years ago

“Helpful friendly staff order delivered on time as promised.Would recommend you with out second thoughts”

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Posted 7 years ago

“cheapest on the market for this particular polish and it got here very quick”

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Posted 7 years ago

“Easy to read website where it was easy to find the products I needed. Very competitive prices. My items arrived very quickly and well packaged.”

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Posted 7 years ago

“Fine design and very elegant. The jigsaw join is invisible when together.”

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Posted 7 years ago

“Very expedite handling of order. It's a slight pity that Hermes told me they were delivering it on what was a Sunday, but didn't, in fact, deliver until the Monday, which was more like the day I was expecting it to be delivered.”

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Posted 7 years ago

“My order was dispatched promptly, and I was kept informed of the tracking progress throughout. The goods were well packed and the order was just as it should be. It was a bonus to receive a discount code for the products I ordered, which I received when I previously purchased samples. I have been very pleased with the Osmo products I ordered, and the bathroom woodwork that I used them on is looking great. Thank you :)”

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Posted 7 years ago

“Very efficient - goods as expected and earlier than expected! Dispatched immediately. Will definitely use again.”

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Posted 7 years ago

“I placed my order and it was delivered within four days. I had plenty of updates and the information was very helpful in knowing when I could expect my order. All in all a first class service!!!”

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Posted 7 years ago

Vanilla Wood Floors is rated 4.9 based on 873 reviews