Vanessa Arbuthnott Fabrics Reviews

Name: Vanessa Arbuthnott Fabrics
Address: 12 Ashcroft Road, Cirencester
Rating: 4.92

4.9 Rating 384 Reviews

99 %

of reviewers recommend Vanessa Arbuthnott Fabrics

Company Reviews

Metrics

Info

4.9

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Vanessa Arbuthnott Fabrics:

Vanessa Arbuthnott has been designing and printing fabrics for over 19 years, and offers a Made to Measure service making bespoke items such as sofas, chairs, footstools, headboards, curtains, blinds, quilts and more.

Visit Website

Phone:

01285831437

Email:

info@vanessaarbuthnott.co.uk

Location:

12 Ashcroft Road
Cirencester
GL7 1QX

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Vanessa Arbuthnott Fabrics 5 star review on 23rd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, easy to order online. Curtains arrived well within time frame given. Expertly made, easy to hang with minimal creases. Am very pleased overall.”

Vanessa Arbuthnott Fabrics 5 star review on 16th September 2022

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Posted 2 years ago

“Beautiful fabrics - a firm favourite of mine for many years. Soft gentle colours and distinctively different designs. I wish there was still oilcloth available, though.”

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Posted 2 years ago

“Fabric arrived very quickly and is absolutely gorgeous, will be ordering more soon to make a blind to finish the project in the kitchen, many thanks.”

Vanessa Arbuthnott Fabrics 5 star review on 24th August 2022

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Posted 2 years ago

“When ordering our blinds the service provided by Hayley was excellent. All points were covered and dealt with in a professional and friendly manner.”

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Posted 2 years ago

“Helpful , knowledgable staff quick delivery beautiful fabric”

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Posted 2 years ago

“The fabric design is classic. Love the linen for blinds but would like the option of a softer draping fabric for my small cottage windows.”

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Posted 2 years ago

“Gorgeous fabric. Note online said because it is made from mixed fibres, colour may vary from sample but it’s bang on perfect! Well done, love it, and can’t wait for my sofa covers to be made up in it.”

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Posted 2 years ago

“I would very much like to say a big thank you to Vanessa Arthbutnott, especially Sam who went out of her way to be most helpful & supportive when my recent purchase of fabric was not delivered on the day stated, even though I had requested for the fabric to be left with a neighbour. Unfortunately parcel force did not leave a card either to say they had called & that they would try again. I contacted Vanessa Arthbutnott & spoke to Sam, whereupon she took the matter in hand & my fabric was delivered the following morning.... it is very reassuring to know that when a purchase is made, you as a company not only goes above & beyond customer service but also has a clear knowledge of the order whilst in transit. I have been using Vanessa Arthbutnott for around 15yrs & I continue to be inspired & impressed today as I was when I first bought my first cushion!! ... Thank you for being such a wonderful company.... Jacque Tomlinson.”

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Posted 2 years ago

“Lovely fabrics and great customer service and would thoroughly recommend them .”

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Posted 2 years ago

“The fabric is perfect, just what I wanted, customer services very helpful and dispatched quickly. However, parcel force delivery let down the process as they didn’t attempt to deliver just took straight to post office leaving no calling card. I feel bad writing this in a review but it is nigh on impossible to complain to parcel force.”

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Posted 2 years ago

Hi Ruth. Thank you for taking the time to leave us with a review. We are sorry to hear that the parcel was not delivered to your residence as you had requested, or that the appropriate information was not provided for your reference. As a company, we trust all of our couriers to deliver the same high standard of service that we do, so if it happens again, (which hopefully it won't), please call us right away so that we can investigate it on your behalf and seek a swift resolution.

Posted 2 years ago

“Your website is really accessible. Wonderful fabrics delivered very promptly. Exactly what we wanted. Many thanks.”

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Posted 2 years ago

“I’ve been buying from the Vanessa Arbuthnott collection for a long time I’m always excited about her brave use of colours . I love her quirky designs which I think suit all homes There’s something for every colour palette I’ve received my bought a hall curtain to be hung soon, with an extra 2 metres of fabric to make a window blind Also the most beautiful hand made quilt”

Vanessa Arbuthnott Fabrics 5 star review on 20th June 2022

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Posted 2 years ago

“A beautiful sample inspired me to order actual fabric for a special window blind. Sam helped me work out my measurements, gave me advice and arranged to have everything couriered to the Isle of Wight within 4 days. Thank you so much, what a lovely and professional company you are. Annabelle.”

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Posted 2 years ago

“Fast efficient service”

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Posted 2 years ago

“I purchased fabric from you several years ago for curtains and to upholster a folding screen. The quality of the material is wonderful and has lasted the test of time. Since then I have purchased from your shop and very recently online. The service has always been excellent - so friendly and helpful.”

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Posted 2 years ago

“‘Dawn chorus’ brings me joy as I look out on a distinctly inner city landscape from my window in East London. Thank you for bringing the countryside inside to me!”

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Posted 2 years ago

“Absolutely love the fabric and all the brilliant designs, colour ways, etc., despite the delicate wear and difficulty in cleaning.”

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Posted 2 years ago

“Beautiful fabric, fast delivery. Would definitely recommend.”

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Posted 2 years ago

“I have made a number of fabric purchases over the last few years. The quality is outstanding and the price competitive. And I love the periodic new designs and colours.”

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Posted 2 years ago

“Quality product, good showroom and very helpful staff. Jean”

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Posted 2 years ago

Vanessa Arbuthnott Fabrics is rated 4.9 based on 384 reviews