VanCompare Reviews

4.4 Rating 1,626 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

Visit Website

Phone:

0333 200 1466

Email:

cs@vancompare.com

Write Your review

Tell us how VanCompare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All was very good, just a shame to have the hassel of having to get and then send no claims to new insurance company as thought those days were over,have not had to do this for years but good price so thanks.”

Helpful Report

(Kazi Ahmed) - Posted 4 years ago

“Just left me confused”

Helpful Report

(Tauriq Kannemeyer) - Posted 4 years ago

“Lovely lady on the phone. Very helpful”

Helpful Report

(Millicent Nkwane) - Posted 4 years ago

“My experience with vancompare was a pleasant one thanks to Ryan Pink, who was concise coherent and informative with information given to me. I would highly recommend their services.”

Helpful Report

(Ryan Pink) - Posted 4 years ago

“Great service”

Helpful Report

(Jamie Watson) - Posted 4 years ago

“Was very helpful and gave me a great deal can not thank you all enough”

Helpful Report

(Tauriq Kannemeyer) - Posted 4 years ago

“Hello Taarik, Your service was good. We done the van insurance with you.You were very helpfull. After the call I received the policy by an email and checked it. There was an address mistake in the policy. I called to the customer service to correct it but to correct it they charged me extra £172 even the insurance done few minutes ago. This was very unfair so I am really dissapointed. Thanks.”

Helpful Report

(Tauriq Kannemeyer) - Posted 4 years ago

“To be honest I had been on the phone on 3 in 1 hour because unwilling people couldn't be bothered to help me then I got through to Ben and explained the situation without being upset and he was a massive help doing what people should do i wouldn't treat it as work because these guys are in a position to be able to help people every day which is a not a bad place to be so the people before Ben. terrible show and again Ben thanks for helping me out couldn't ask for more 5\5”

Helpful Report

(Ben Avenell) - Posted 4 years ago

“Very kind and professional.”

Helpful Report

(Paige Murray) - Posted 4 years ago

“Easy to deal with and good customer service.”

Helpful Report

(Anica Mulder) - Posted 4 years ago

“Very helpful, quick and Easy service ... much thanks to Paige for definitely finding me the best deal... above and beyond ... Thank you 😊 🙏🏼”

Helpful Report

(Paige Murray) - Posted 4 years ago

“Very good customer service”

Helpful Report

(Florence Dantjies) - Posted 4 years ago

“Brilliant👍👍👍”

Helpful Report

(Kazi Ahmed) - Posted 4 years ago

“Anica was so professional & reassuring to me.”

Helpful Report

(Anica Mulder) - Posted 4 years ago

“Cery helpful but I haven't got any emails with who I'm insured with or any information the money has left my bank”

Helpful Report

(Millicent Nkwane) - Posted 4 years ago

“Perfect and perfect”

Helpful Report

(Norma Groenewald) - Posted 4 years ago

“Great service from van compare Norma Groenewald was very though and applied her self wellthank again for your help. Regards Graham”

Helpful Report

(Norma Groenewald) - Posted 4 years ago

“Competitive price and very helpful staff”

Helpful Report

(Nosiphiwo Mute) - Posted 4 years ago

“Helpful conversation.”

Helpful Report

(Richard Clark) - Posted 4 years ago

“Sorry guys spoken to lots of people and to be honest all 8 people come across arrogant and condescending”

Helpful Report

(Florence Dantjies) - Posted 4 years ago

VanCompare is rated 4.4 based on 1,626 reviews