VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.40

4.4 Rating 1,626 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nosiphiwo, was so helpful to me and found the cover that suited me for my budget. Thankyou.x”

Helpful Report

(Nosiphiwo Mute) - Posted 5 years ago

“The service was excellent and quick”

Helpful Report

(Rachel Power) - Posted 5 years ago

“Very good costumer service”

Helpful Report

(Ben Hollington) - Posted 5 years ago

“Unfortunately I’m now very disappointed with this company my initial call was very helpful but since taking over £700 of my money they have threatened to cancel my policy one for proof of no claims bonus which were disclosed and proved and now saying insurance data base saying iv had 3 fault claims in the last year which is totally incorrect iv had one which was disclosed at time of quotation though information has been sent from my insurer proving one claim in 2018 you now wish me to pay £35 to change the date which your company has wrote down wrong on policy which is out of order and no fault of my own and disclosed at time of quote and on paying and rechecking !!! Appalling”

Helpful Report

(Zinzan Finnucane) - Posted 5 years ago

“Very confusing so far. I was given a quote and accepted it. Then more money was taken from my account because the national database was giving mis-information (which I explained). I was advised to contact previous insurer to remove (which they did), but am having difficulty getting back the extra money taken. 24 hours later I don’t have a receipt for the money taken or a policy. I have received countless useless emails from them, have just spoken to them to see if I need to do anything more, and was told (after being on hold for ages) that the documents would be in my junk mail. They are not. All in all. I haven’t a clue what is going on.”

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(Anica Mulder) - Posted 5 years ago

“Very good service. Thanks”

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(Rachel Power) - Posted 5 years ago

“Joe was polite informative and quick, exactly what I like”

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(Joseph Heater) - Posted 5 years ago

“Very good services and nice people”

Helpful Report

(Nosiphiwo Mute) - Posted 5 years ago

“We renewed with van compare for the second time yesterday and once again found their service to be very helpful and their prices competitive. We needed to make a couple of changes to our policy but this was done easily and quickly.”

Helpful Report

(Alexandra Pyman) - Posted 5 years ago

“Excellent service! Great friendly representative of company took my call.”

Helpful Report

(Taahir Fisher) - Posted 5 years ago

“my query was dealt with courteously and efficiently thank you”

Helpful Report

(Joseph Heater) - Posted 5 years ago

“thanks. in 10 minutes it was ready.”

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(Paige Murray) - Posted 5 years ago

“Very helpful and patient taking their time to get me the best deal possible. Thanks Ben and a big thank you to Sadika (South African) for helping me save a lot of money on my van insurance.”

Helpful Report

(Ben Hollington) - Posted 5 years ago

“very competent person”

Helpful Report

(Zinzan Finnucane) - Posted 5 years ago

“Ben, the agent who I spoke to to renew my policy, was helpful and friendly. Very clear explanations when needed and I felt comfortable talking to him. Excellent service, much appreciated.”

Helpful Report

(Ben Avenell) - Posted 5 years ago

“Thank you Richard for a very easy and pleasant transaction and a great van insurance price”

Helpful Report

(Richard Clark) - Posted 5 years ago

“Pleased with my recent experience with VanCompare. Happy to continue by business with them..”

Helpful Report

(Alexandra Pyman) - Posted 5 years ago

“Great service and really helpful made renewing my insurance hassle free and feel like a got a good deal with all the reassurance having the right cover Thanks again”

Helpful Report

(Joseph Heater) - Posted 5 years ago

“Excellent service Aaron was great and will definitely recommend”

Helpful Report

(Aaron Connelly) - Posted 5 years ago

“Excellent service. well expland. very pleasant manner on the phone. could not have had a better expirance. (well as regards sorting out my van insurance any way. thanks :)”

Helpful Report

(Tayla Conway) - Posted 5 years ago

VanCompare is rated 4.4 based on 1,626 reviews