VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.40

4.4 Rating 1,627 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are very helpful !!! Very good company”

Helpful Report

Posted 6 years ago

“no fuss service nohidden extras andeasy to set up”

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Posted 6 years ago

“Best price easy to setup policy”

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Posted 6 years ago

“Good attention and service.”

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Posted 6 years ago

“it was quick easy and value for money”

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Posted 6 years ago

“Quick easy and a great overview of all the quotes ,then all you do is click ,simple”

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Posted 6 years ago

“The questions were over the top for a van that has been insured before for ten or so years and the DVLA thing was a nonsense effectively getting the client to do your job. It would seem that your company was unhappy with the voracity of the Aviva policy and the nine previous insurers. If I wasn't so busy and had not already started the process late I would have binned you as an insurer and gone elsewhere”

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Posted 6 years ago

Good day Mr Crowe, I'm sorry to hear that you are not satisfied with your experience and our processes. Kindly provide me with your customer reference number so I can gain access to your policy to have a look into this for you. Kind regards Rebecca

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Great Price ,easy to renew friendly staff with all the information I needed”

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Posted 6 years ago

“van compare is very quick to issue 7 days notice of policy cancellation without clear correspondence”

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Posted 6 years ago

Good day Mr Tajoodeen. I'm sorry to hear that you are not happy about the process we follow. Kindly provide your customer reference number so I can gain access to your policy and have a look into this for you. Kind regards Rebecca

Posted 6 years ago

“When I moved house and informed you of my new address your representative was very efficient, even found the address brought with it a reduction in my premium. Can’t beat that”

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Posted 6 years ago

“good service”

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Posted 6 years ago

“The way I have been helped with my application. Thanks”

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Posted 6 years ago

“No hassle and easy to renew”

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Posted 6 years ago

“Wasn’t too impressed with having both promo video’s featuring mature performers. Would have been better to have a balance of young and old performers to be attractive to all age groups.”

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Posted 6 years ago

Hi Anonymous, thanks for your feedback we do appreciate it. We tried to get Ant & Dec on board but they were too expensive :) Regards

Posted 6 years ago

“From the moment I contacted VanCompare I was extremely impressed with their service, an on the three occasions I phoned them their staff were polite an very helpful. I have an will be recommending them to my family and friends.”

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Posted 6 years ago

“It took a bit of time but got there”

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Posted 6 years ago

“I get great cover, customer service and peace of mind with VanCompare.com”

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Posted 6 years ago

“Not only did I get an insurance quote half the price of anywhere else I also got my tools insured”

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Posted 6 years ago

“Very easy to use and I achieved what I wanted through your website”

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Posted 6 years ago

VanCompare is rated 4.4 based on 1,627 reviews