VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.40

4.4 Rating 1,626 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

Visit Website

Phone:

0333 200 1466

Email:

cs@vancompare.com

Write Your review

Tell us how VanCompare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good found me the best deal going no mucking around all that I asked for”

Helpful Report

(Zinzan Finnucane) - Posted 5 years ago

“Excellent service from the sales operative .but couldn't hear very well what was said after she had finished so don't know what information I was supposed to hear.”

Helpful Report

(Millicent Nkwane) - Posted 5 years ago

“This is a very good service, the agent was very professional, polite and extremely helpful.”

Helpful Report

(Troy Rook) - Posted 5 years ago

“Ryan Pink was very helpful in getting me a good rate on my insurance (very polite and patient)...thank you very much!!!”

Helpful Report

(Ryan Pink) - Posted 5 years ago

“Spoke to Ryan Pink Was very impressed with his telephone manner and also changing my insurance to a much better scheme which suited my needs much better. Thanks Ryan”

Helpful Report

(Ryan Pink) - Posted 5 years ago

“Advised this was for a company insurance policy and was told this would not be a problem Policy came through in my name minutes later even though I was assured it would be in the companies name Been trying to cancel for over 24 hours with no joy Do not use this company, pay extra and get genuine insurance”

Helpful Report

(Ben Hollington) - Posted 5 years ago

“Great services”

Helpful Report

(Troy Rook) - Posted 5 years ago

“Splendid service”

Helpful Report

(Paige Murray) - Posted 5 years ago

“Helpful and professional. Thank you”

Helpful Report

(Ryan Pink) - Posted 5 years ago

“Quick, efficient and clear.”

Helpful Report

(Rachel Power) - Posted 5 years ago

“Excellent service”

Helpful Report

(Alexandra Pyman) - Posted 5 years ago

“Good service”

Helpful Report

(Florence Dantjies) - Posted 5 years ago

“Good service”

Helpful Report

(Sadiqa Manan) - Posted 5 years ago

“Great team . Very helpfully people...many thanks to Aaron !!!”

Helpful Report

(Aaron Connelly) - Posted 5 years ago

“When sorting my insurance out with Richard it was a pleasant experience which was quick informative and very easy.”

Helpful Report

(Richard Clark) - Posted 5 years ago

“Millicent Nkwane was very easy to talk to, and helpful. Thank you 🙇‍♂️”

Helpful Report

(Millicent Nkwane) - Posted 5 years ago

“I made contact regarding a renewal as I was reviewing my options and contacted VanCompare . Rachel took the enquiry, was extremely compettent and thorough going through the options and current information and came back with help from her team to provide a competitive price for renewal. What i did not like was the 15-20 minute auto messaging conditions and costs etc at the end covering every eventuality.”

Helpful Report

(Rachel Power) - Posted 5 years ago

“Very good”

Helpful Report

(Anica Mulder) - Posted 5 years ago

“Very easy to insure my vehicle”

Helpful Report

(David LaBorde) - Posted 5 years ago

“Ben and the customer service lady who rang after him, were both good, friendly and helpful. The initial lady with an extremely strong (South African?) accent was awful, unhelpful and difficult to understand. There seems to be a lack of communication between departments, sending renewals when the policy was underway, asking for validation of NBC documents when you already had them”

Helpful Report

(Ben Hollington) - Posted 5 years ago

VanCompare is rated 4.4 based on 1,626 reviews