VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.40

4.4 Rating 1,627 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Florence was very professional and efficient, my policy was set up fast and with no problems. I would definitely recommend Van Compare.”

Helpful Report

(Florence Dantjies) - Posted 5 years ago

“Very friendly and a great help”

Helpful Report

(Richard Clark) - Posted 5 years ago

“Thank you for the job you done to me Anica,no to many people das the same lik you Anica! I hop I received sun the documentation of my insurance by post. Thank you and have nice the rest of the day! C.Ebinca”

Helpful Report

(Anica Mulder) - Posted 5 years ago

“Ben was polite and efficient. He answered all my queries and I got the result I wanted”

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(Ben Avenell) - Posted 5 years ago

“very polite and helpfull very pleased”

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(David LaBorde) - Posted 5 years ago

“Mostly very good, until today when I had to hang up after being on hold for so long. My call wasn't returned either”

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(Kazi Ahmed) - Posted 5 years ago

“Excellent value for money and great service over the phone too. Not had to make a claim yet but am sure the service will again be great.”

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(Alexandra Pyman) - Posted 5 years ago

“Paige was very polite and really helpful😁”

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(Paige Murray) - Posted 5 years ago

“Very helpful, polite & great value van insurance. Many Thanks.”

Helpful Report

(Paige Murray) - Posted 5 years ago

“Verey very happy”

Helpful Report

(Kazi Ahmed) - Posted 5 years ago

“Very good service!”

Helpful Report

(Millicent Nkwane) - Posted 5 years ago

“Millicent was very friendly and professional .”

Helpful Report

(Millicent Nkwane) - Posted 5 years ago

“Paige was very polite and helpful with my transaction.Van compare is a good service.”

Helpful Report

(Paige Murray) - Posted 5 years ago

“How was it well I took out cover with yourself yesterday and my van as now been impounded by police to say my van dose not have insurance wtf is going on and I’m now on hold while writing this has can’t get through all because the documents was issued on the 17sep and my new policy finished on August 2019 but I only just took out the policy yesterday wtf”

Helpful Report

(Kululwa.Zitumone) - Posted 5 years ago

“David was extremely professional smart and friendly on the phone thank you very much from Richard Rose in Brighton”

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(David LaBorde) - Posted 5 years ago

“Excellent service with efficient and friendly staff”

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(Nosiphiwo Mute) - Posted 5 years ago

“I am very happy to have excepted the quote given to me by go conpare,however it is a shame that l received an e-mail some 4 hours after becoming a customer,l was in short threatened with a £35.00 fee,(a fine) if l didn’t forward details of my no claims a.s.a.p.im afraid l have 12 months to now to make up my mind wether l want to renew or look for a new company,it’s for this reason only that l may just do that,shocking response from yourselves to me a new customer.”

Helpful Report

(Annie Mguba) - Posted 5 years ago

“What a fantastic member of your staff I had the pleasure of talking to the other day, Lauren Barnard was fantastic, as I drive a Nissan D22 Navara and have a diesel preheater fitted it was a challenge to get insurance, Lauren went far above and beyond her duty to help me get the policy I needed. I couldn't have asked for anyone better. Very much appreciated all your time Lauren you are a star and a credit to Van Compare. Mark”

Helpful Report

(Lauren Barnard) - Posted 5 years ago

“Shocking customer service”

Helpful Report

Posted 5 years ago

“Hi Paige Thank you for sorting the insurance out it was painless and you d.id manage to get a small reduction from the original price quoted. Mike”

Helpful Report

(Paige Murray) - Posted 5 years ago

VanCompare is rated 4.4 based on 1,627 reviews