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VanCompare Reviews

4.4 Rating 1,627 Reviews
87 %
of reviewers recommend VanCompare
4.4
Based on 1,627 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 77%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous
Anonymous  // 01/01/2019
Josh Etherington was fantastic! Got me a great deal once again.
Helpful Report
(Josh Etherington) - Posted 5 years ago
Disgusting service on phone today. Cancelled my policy unless I made an immediate payment in relation to change of address but refused to email anything in relation to this. Refused to let me speak to a supervisor. Refused to give me surname or call ref number. Terrible terrible customer service. John Edwards
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Posted 5 years ago
Very helpful on the phone i would definitely recommend
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(Rebecca Oron) - Posted 5 years ago
Absolutely brilliant service, was very quick and stress free, very pleased
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(Tayla Conway) - Posted 5 years ago
Polite & efficient, Happy customer!
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(Tayla Conway) - Posted 5 years ago
Been very happy with service given thorough & straightforward Alexandra was very professional.
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(Alexandra Pyman) - Posted 5 years ago
great service
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(Aaron Connelly) - Posted 5 years ago
Millicent was very helpful and explained every stage it was a pleasure to speak with her
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(Millicent Nkwane) - Posted 5 years ago
Very quick and easy to deal with, and they got me a much better price.
Helpful Report
(Stuart Rooney) - Posted 5 years ago
The person i spoke to was very helpful and fully explained any queries that I had
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(Kululwe Zitumane) - Posted 5 years ago
Hi, I was very happy with the way Troy dealt with me on the phone very quick and efficient,many Thanks.
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(Troy Rook) - Posted 5 years ago
Great service. On the phone they even use the details you've already entered online. Very efficient staff that i spoke too.
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(Kululwe Zitumane) - Posted 5 years ago
Very helpful, polite, and apologised for keeping me on the phone to long .
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(Kazi Ahmed) - Posted 5 years ago
Very friendly and professional.
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(Lauren Barnard) - Posted 5 years ago
Very good service very polite and made me feel he is doing the best he can for me.
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(Alexandra Pyman) - Posted 5 years ago
Very easy to deal with
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(Paige Murray) - Posted 5 years ago
very good and helpful everything explained made everything simple. Thank You
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(Stuart Rooney) - Posted 5 years ago
Callum sorted my renewal, change of address and change of email very quickly. He explained what he was doing and in which order they had to be done. Throughout he was efficient, polite and very friendly. Great experience.
Helpful Report
(Callum Barber) - Posted 5 years ago
Ben could not of done anymore for me , explained everything in detail but wasn’t like he was reading off a bit of paper. He is a credit to the company
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(Ben Hollington) - Posted 5 years ago
Friendly and easy
Helpful Report
(Stuart Rooney) - Posted 5 years ago
VanCompare is rated 4.4 based on 1,627 reviews