VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.40

4.4 Rating 1,627 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The communication via email was prompt and informative. Van Compare had already found a cheaper alternative for my van insurance so I had no need to waste time trawling through the site again. My wife dealt with the phone call. She said that 'Ben' was efficient and friendly. Easiest renewal I've ever done!”

Helpful Report

(Ben Avenell) - Posted 5 years ago

“Very pleasant and clear on the phone”

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(Millicent Nkwane) - Posted 5 years ago

“Excellent service 👍😊”

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(Ben Avenell) - Posted 5 years ago

“Anica was very clear, and efficient. I had few questions that were answered well and I was very happy with the service.”

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(Anica Mulder) - Posted 5 years ago

“Very helpful and informative all questions I had were answered really friendly would recommend to friends and family”

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(Millicent Nkwane) - Posted 5 years ago

“terrible broker to insure yourself with!!! my experience after insuring myself through vancompare with an insurance company called KITSUNE, after my accident on nov 5 I have had to chase up my repair several times with no contact at all the other way, after two months waiting for repair I am still on phone 2nd jan trying to get my 2018 vivaro repaired!!!! I would look elsewhere for insurance!!”

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Posted 5 years ago

“Very helpful and polite Great service”

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(Millicent Nkwane) - Posted 5 years ago

“Service great The telephone connection at times was not always the best however the lady dealing with me was great. Very friendly and professional.”

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(Florence Dantjies) - Posted 5 years ago

“Great service time and time again”

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(Tayla Conway) - Posted 5 years ago

“Fast easy and good service thanks again”

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(Florence Dantjies) - Posted 5 years ago

“Good customer service well done”

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(Tauriq Kannemeyer) - Posted 5 years ago

“Was helpful in cancelling a policy and starting new one”

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(Ben Avenell) - Posted 5 years ago

“I thought the service was top notch thank you”

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(Zinzan Finnucane) - Posted 5 years ago

“Was pleased with a very competitive quote and easy to set up service, call handler was good and thorough although I did have to check a few points that weren’t made clear.”

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(Florence Dantjies) - Posted 5 years ago

“Very helpful”

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(Norma Groenewald) - Posted 5 years ago

“Excellent customer service”

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(Rachel Power) - Posted 5 years ago

“Aaron was fantastic. He's a real credit to the company. I'm probably a van compare customer for life now, purely because if his very human and very helpful approach.”

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(Aaron Connelly) - Posted 5 years ago

“👍👍👍👍👍👍”

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(David LaBorde) - Posted 5 years ago

“Very helpful and very good customer service”

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(Aaron Connelly) - Posted 5 years ago

“Kazi was absolutely fantastic. Thank you for a brilliant competitive quite . Colin Crate”

Helpful Report

(Kazi Ahmed) - Posted 5 years ago

VanCompare is rated 4.4 based on 1,627 reviews