VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.40

4.4 Rating 1,626 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Answered phone straight away guy on other end was spot on and very helpful”

Helpful Report

(Ben Avenell) - Posted 4 years ago

“very good service will use again if price right”

Helpful Report

(Rachel Power) - Posted 4 years ago

“Many thanks for your time and effort to get me a fair deal on my van insurance will be recomending you”

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(Richard Clark) - Posted 4 years ago

“Very efficient and welcoming glad I chose you”

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(Tayla Conway) - Posted 4 years ago

“The experience I had renewing my van insurance was one that was easy , friendly, and professional. Ben was most helpful and explained everything so it was understandable and he made the whole experience pleasurable”

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(Ben Avenell) - Posted 4 years ago

“I’ve been trying to ring and give my proof of no claims trying to do that is impossible I get cut off everytime the customer service is terrible”

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(Millicent Nkwane) - Posted 4 years ago

“Very helpfull”

Helpful Report

(Troy Rook) - Posted 4 years ago

“Quick and helpful”

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(Paige Murray) - Posted 4 years ago

“Quick and efficient service, including timely reminders.”

Helpful Report

(Rachel Power) - Posted 4 years ago

“Really helpful and happy with the service.”

Helpful Report

(Richard Clark) - Posted 4 years ago

“Very friendly and efficient service! I was able to arrange my policy on the phone and the girl that dealt with me was very helpful and a delightful! Will be back next year...”

Helpful Report

(Sevena Reynolds) - Posted 4 years ago

“Pleased with the service that I got. One thing that was a little annoying is that after filling out everything online, I then had to talk to somebody on the phone to validate the insurance. Seems a bit unnecessary as I then had to repeat everything again after filling it all out online, the phone call took 15 or 20 min, the good thing about doing it online is that you can do it at your own pleasure and you don't have to talk to anybody. I bought some car insurance for my other vehicle online and it was all done and sorted in a few minutes, didn't have to validate it on the phone. But apart from that its good, friendly service.”

Helpful Report

(Millicent Nkwane) - Posted 4 years ago

“Seems friendly people and help full”

Helpful Report

(Tauriq Kannemeyer) - Posted 4 years ago

“Excellent, helpful, would recommend them to a friend, thank you ...”

Helpful Report

(Richard Clark) - Posted 4 years ago

“Very good and to the point Excellent”

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(David LaBorde) - Posted 4 years ago

“very poor ,im trying to make sure my insurance is validated and can't get a response phone or via email also one other issue, 07773 753929 this will be the last time i insure through van compare.”

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(Millicent Nkwane) - Posted 4 years ago

“I was happy but you send me emails to renew”

Helpful Report

(Anica Mulder) - Posted 4 years ago

“Good communication”

Helpful Report

(Sadiqa Manan) - Posted 4 years ago

“Excellent, Friendly,efficient service, competitive rates”

Helpful Report

(Ben Avenell) - Posted 4 years ago

“The communication via email was prompt and informative. Van Compare had already found a cheaper alternative for my van insurance so I had no need to waste time trawling through the site again. My wife dealt with the phone call. She said that 'Ben' was efficient and friendly. Easiest renewal I've ever done!”

Helpful Report

(Ben Avenell) - Posted 4 years ago

VanCompare is rated 4.4 based on 1,626 reviews