VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.40

4.4 Rating 1,626 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

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Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What’s the point of filling out an online form, declaring info is accurate then spending 30 minutes going through it again on the phone Super annoying”

Helpful Report

(Florence Dantjies) - Posted 4 years ago

“Im very happy with the service straight forward .”

Helpful Report

(Mac Scholtz) - Posted 4 years ago

“Product ok for price and person was polite enough but having put all details on line had to go through everything again on a lengthy phone call which seems a waste of time bearing in mind I had paid in full online Also had someone phone later in the day who wanted to do it all yet again I pointed out that I had everything already validated and was in possession of my documents”

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(Nosiphiwo Mute) - Posted 4 years ago

“Good quick cheap nothing more needed how businesses should be”

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(Sadiqa Manan) - Posted 4 years ago

“Very good service”

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(Taahir Fisher) - Posted 4 years ago

“Good fast service and polite staff who are willibg to help”

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(Rachel Power) - Posted 4 years ago

“Wasn’t much hassle and there were some good advice thank you very much.”

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(Nosiphiwo Mute) - Posted 4 years ago

“Had a lovely experience with the company, always finds exactly what I need! Well done 😊”

Helpful Report

(Florence Dantjies) - Posted 4 years ago

“Sorry I picked Van Compare. I have had multiple emails and calls about proof of no claims bonus that I supplied then more calls looking for additional proof of no claims as I said I had access to a car as well as my van. When asked why they needed this as it isn't relevant to the van.policy i couldnt get a straight answer. I have insured multiple vehicles over 40 years and never had to prove no claims on a secondary vehicle that has nothing to do with the policy. In addition all my conversations were with a call centre in south Africa and Ion many occasions I struggled with the accents.”

Helpful Report

(Zinzan Finnucane) - Posted 4 years ago

“I chose Van Compare a few years back to search for motor insurance and get competitive prices, so far they have done brilliantly, today I needed to talk to them and Ben was the contact, he helped me through the choosing the correct information, and helped me with the payment. Thank you for a good job done.”

Helpful Report

(Ben Avenell) - Posted 4 years ago

“Very helpful and pleasant”

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(Rachel Power) - Posted 4 years ago

“Who’s very good with my insurance policy.”

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(Ridhwaan Dreyer) - Posted 4 years ago

“Great service and my insurance came down which doesn't happen often thanks van compare”

Helpful Report

(Rachel Power) - Posted 4 years ago

“Alright experience but didn't expect to have to go over it all again on phone after doing it online!!”

Helpful Report

(Sadiqa Manan) - Posted 4 years ago

“Was friendly and polite on the phone”

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(Anica Mulder) - Posted 4 years ago

“Excellent customer service: Abi, my advisor, couldn’t have been more helpful.”

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(Abongile Fana) - Posted 4 years ago

“Very friendly and helpful staff member 5stars”

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(Tayla Conway) - Posted 4 years ago

“great help”

Helpful Report

(Akiela Isaacs) - Posted 4 years ago

“Very helpful in sorting out new policy”

Helpful Report

(Taahir Fisher) - Posted 4 years ago

“First class,polite and cirtious”

Helpful Report

(Tasneem Smith) - Posted 4 years ago

VanCompare is rated 4.4 based on 1,626 reviews