VanCompare Reviews

Name: VanCompare
Address: 2 Denmark Road, 2 Denmark Road, Guildford
Rating: 4.40

4.4 Rating 1,627 Reviews

87 %

of reviewers recommend VanCompare

Company Reviews

Metrics

Info

4.4

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About VanCompare:

VanCompare.com has teamed up with UK Broker ‘Business Insurance Solutions Ltdʼ (BIS), trading as ‘VanCompare Directʼ, to provide van insurance quotes from 20+ UK Commercial Vehicle Insurance Companies. BIS is one of the UK's leading Van Insurance brokers with over 120,000 van insurance customers.

Visit Website

Phone:

0333 200 1466

Email:

cs@vancompare.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to keep re-sending information as kept saying they hadn’t received it. Asked for a lot of information that is normally available on the insurance database. Got my driving history wrong even after viewing my driving licence online. Need to updat their servi e. Very stressful taking out insurance with them wish I had just gone with other company.”

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Posted 6 years ago

“10”

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Posted 6 years ago

“Very pleased with VanCompare.com..”

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Posted 6 years ago

“Partly my own fault but to many phone calls and mixed messages and work out more expenceive.”

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Posted 6 years ago

“Very good customer service”

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Posted 6 years ago

“Three phone calls in three days of different people”

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Posted 6 years ago

“Relatively quick, professional, and not to expensive. I'm ok with you, but Insurance Company shoving itself when accidents happen. I wish do not ever see your action”

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Posted 6 years ago

“Far from happy with all the extra hassle. I had to send you photo proof of my driving licence. Utility bill. Passport. Photograph of myself. Then that wasnt good enough. I was asked to take photos of both sides of my driving licence.... Ive been with you a few years. Not happy. Will shop around next year.”

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Posted 6 years ago

“It was very plain and simple to apply also the agent was very helpful”

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Posted 6 years ago

“Great customer service from these guys.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“keep getting emails with documents which I cant open. Send a reply but do not receive an email back. Received text message but you cant reply to the text message”

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Posted 6 years ago

“Got a great deal on my van insurance. Had a few technical issues with the policy originally, but Paige got involved and made the world a better place with some simple common sense and great customer service. I'll definitely be contacting them again next year once my insurance is due.”

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Posted 6 years ago

“To the point & responsive/helpfull”

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Posted 6 years ago

“Competitive price”

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Posted 6 years ago

“Perfect thankyou”

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Posted 6 years ago

“Nice friendly staff very helpfull & made it simple & easy told u in plain English the answers to the questions i asked..great 5👌🖒”

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Posted 6 years ago

“Helpful and efficient”

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Posted 6 years ago

“They listened to what I needed and quoted me accordingly. When I had Questions they answered the telephone quickly no waiting and the question was answered to my satisfaction.”

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Posted 6 years ago

“Dealt with quickly and professionaly very satisfied”

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Posted 6 years ago

VanCompare is rated 4.4 based on 1,627 reviews