VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,170 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,170 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Windows arrived next day well packed very happy with purchase ;)”

Helpful Report

Posted 8 years ago

Hello Robert, glad you are happy with the Trafic Opening Windows. Take care.

Posted 8 years ago

“I ordered the Merceds Vito sliding door package from Vanpimps & when went to collect from shipping merchant noticed that small shards of glass werw next to the box. On closer expection it appeard that one of the Windows had smashed in transit, therefore I refused to sign for the broken goods & advised the shipping merchant to return them. I notified Vanpimps of the issue by e-mailing the customer service team including photos showing the broken glass. The team were professional & investigated my query & arranged for replacement order to be sent out within 3 days with no additional costs including waiving the shipping fee. I was very happy with the service I received & was constantly kept up to date with how matters were progressing & even when they had resent the order. All things considered & the fact that the above circumstances were out of their control I have no complaints. I will continue to order from Vanpimps as I work on my project. Cheers Aidan Jersey, Channel Islands”

Helpful Report

Posted 8 years ago

Hi Aidan thanks for your great review we are pleased that your issue has been resolved and you now have your product in good condition. Thank you for the feedback regarding our customer service as we love to hear positive reviews. We hope to hear from you again soon. Kind Regards - VanPimps

Posted 8 years ago

“I bought 2 windows to fit my VW Crafter LWB. Both windows appear to be good quality and I'm happy with how they look on the van. Delivery was also very quick, the order arrived the next day! I fitted both windows myself using the fitting/bonding kit from van pimps, after watching one of the diy fitting videos. The only issue I had was that the glass primer bottle dried out 24 hours after opening, meaning I had to buy another bottle of primer. Not the end of the world but annoying!”

Helpful Report

Posted 8 years ago

Hi Stephen thank you for your review we are pleased that you are happy with your windows and we take all feedback on board if you need any further advice please do not hesitate to contact our customer service team. Thank you. Kind Regards - VanPimps

Posted 8 years ago

“You guys saved my butt. Good price, delivery at the speed of light, were the only people I could find in the country who actually had what I needed in stock. In fact, the only downside is that now I want everything on the site. Thanks Vanpimps, we will be back for running boards!”

Helpful Report

Posted 8 years ago

Hi Sarah thank you for your fantastic review we are pleased we could help you out and we love to hear the great feedback. We hope to hear from you again in the near future. Kind Regards - VanPimps

Posted 8 years ago

“Excellent service would recommend and will order again.. Thankyou”

Helpful Report

Posted 8 years ago

Hi Simon thanks for your great review we hope to hear from you again soon. Kind Regards - VanPimps

Posted 8 years ago

“I have not fitted the Windows as yet but they exactly what I wanted. Thanks for your fast and efficient service, and really helpful staff.”

Helpful Report

Posted 8 years ago

Hi Bob thank you for your great review we are sure your van will look great once your windows are fitted and if you need any further help please do not hesitate to contact us. Kind Regards - Van Pimps

Posted 8 years ago

“Received my item with the box torn up badly and two items missing (couriers fault). Contacted customer service and Ollie Stimpson in support service sorted it very quickly. Very impressed.”

Helpful Report

Posted 8 years ago

Hi Kevin thank you for your good review we are very pleased to hear that your problem has now been resolved and we hope to hear from you again soon. Kind Regards - VanPimps

Posted 8 years ago

“Order process very easy arrived quickly good quality have reordered as a spare”

Helpful Report

Posted 8 years ago

Hi Robert thanks for your good review we hope to hear from you again soon. Take Care Kind Regards VanPimps

Posted 8 years ago

“Very quick delivery. The side bars were very reasonably priced with outstanding quality. Fitting was as easy as it could be with only having to drill 1 hole each side and the end result was stunning. Would recommend this company as my experience has been delightful.”

Helpful Report

Posted 8 years ago

Hi Andrew thank you for you great review! your van sounds like it is looking fab and if there is anything else you need please do not hesitate to contact us. Kind Regards - VanPimps

Posted 8 years ago

“Prompt delivery; securely packed, plenty of primer,adhesive and edging provided, all fitted and looks a dream.”

Helpful Report

Posted 8 years ago

Hi Andy thanks for your great review we love hearing this feedback and how pleased you are with the outcome. We hope to hear from you again soon. Kind Regards - VanPimps

Posted 8 years ago

“From enquiry to delivery vanpimps were fab. I fitted the window with my friend. My van is a 1996 Hiace and although the Vanpimps window is for later models which are slightly less curved with extra selant and overnight bracing it looks great and no leaks. Great company, great people, great product.”

Helpful Report

Posted 8 years ago

Hi Emma thank you for your fantastic review we love hearing this great feedback and we bet your Hiace looks fab!! Take care. Kind Regards VanPimps

Posted 8 years ago

“Simple, easy to use website. Fast and safe delivery of windows. Good instructions and materials for fitting yourself.”

Helpful Report

Posted 8 years ago

Hi Alastair thank you for your review we are pleased that you were able to fit your windows yourself and that our instructions were easy to follow. If you need anything else please feel free to contact us. Kind Regards- VanPimps

Posted 8 years ago

“I am extremely pleased with the service and high quality goods that i received from van pimps! there products were very simple to fit and have transformed my vehicle into something very cool and not just a work horse. I would definitely recommend these guys and will be making future purchases!”

Helpful Report

Posted 8 years ago

Hi Jason thanks for your good review, we bet your Trafic van looks great and we are very pleased that you would recommend us. We would love to hear from you again soon. Kind Regards - VanPimps

Posted 8 years ago

“Quick delivery considering bank holiday, Key fob was broken however. Running boards for my vito look very good quality but the instructions are a total joke. I recived a poor quality photocopy of six pics with no reference to how they are assembled or a parts list as I have extra parts that aren't shown on the pictures. I've had to guess how they go together unfortunately the rain this weekend has stopped me fitting them to my van. UPDATE spoken with customer service and they emailed me some clear pictures out. Plus they generously give me a £15 for the damaged key fob thank you. If you have any problems customer service is excellent end of the day any company is good when things go right what makes a great company is how quick they respond to a problem and correct that problem. Spot on thanks”

Helpful Report

Posted 8 years ago

Hi Stephen, Glad you were pleased with the speedy delivery and quality of the sidebars, sorry about the damaged key fob, if you contact customer services we will send out a replacement for you. In terms of the fitting instructions sorry these were not helpful, we do have other instructions on our website and if you again contact customer services we will assist with solving your fitting issues. Regards Vanpimps

Posted 8 years ago

“Sorry for late review,but have been away for a while.I ordered side windows and fitting kits for my Vauxhall Vivaro,and was amazed at how quickly the order was processed and delivered.When they arrived the packaging was really impressive,with very little chance of being damaged,as such a fragile product.Anyway a brilliant company to deal with,and look forward to dealing with them again in the near future. Regards, Barry Plume,Morayshire,Scotland.”

Helpful Report

Posted 8 years ago

Hi Barry Thank you for your great review we bet your Vivaro looks great and we love hearing the great feedback. We look forward to hearing from you again soon. Kind Regards - VanPimps

Posted 8 years ago

“Bought two items, both are great quality, delivery was next day and very competitively priced. Overall, a great customer experience, would definitely recommend to my friends and will use again in the future.”

Helpful Report

Posted 8 years ago

Hi Steve thanks for your great review we love hearing the great feedback and we do look forward to hearing from you again soon. Thanks for the recommendation. Kind Regards - VanPimps

Posted 8 years ago

“Item arrived well packaged , and in good time llll you again”

Helpful Report

Posted 8 years ago

Hi Stephen thank you for your good review we bet your Ducato looks great and we hope to hear from you again soon. Kind Regards - Van Pimps

Posted 8 years ago

“Amazing service,delivered overnight.Highly recommended.”

Helpful Report

Posted 8 years ago

Hi Tim Thank you for your great review we hope you are happy with your window kit and we hope to hear from you again soon. Kind Regards - Van Pimps

Posted 8 years ago

“Super fast delivery it was even delivered on a Sunday Will definitely be using vanpimps again Cheers guys first class”

Helpful Report

Posted 8 years ago

Hi Ken thanks for your great review we are pleased that you are happy with our service and hope to hear from you again soon. Kind Regards - Van Pimps

Posted 8 years ago

“Fast delivery and everything was easy to use and fit the window. Will be using them again”

Helpful Report

Posted 8 years ago

Hi Scott thank you for your great review we are sure your window looks great. Take Care, Kind Regards- VanPimps

Posted 8 years ago

VanPimps is rated 4.7 based on 3,170 reviews