VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,169 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,169 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

VanPimps 5 star review on 15th December 2024

605

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very professional company so helpful even when i made a mistake in ordering vanpimps sorted it out no problem. Will order again from vanpimps.”

Helpful Report

Posted 5 years ago

Good morning Mark, thank you for your 5 star review and kind words regarding ourselves, we are glad to hear you are happy with your Fiat Ducato glass, we're sure it'll look lovely on your van once installed, we do hope to hear from you again soon, take care. All the best, The Vanpimps Team!

Posted 5 years ago

“very good service”

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Posted 5 years ago

Thank you Alison for the 5 star review! We are glad that you approve of our service and happy that everything went smoothly for yourself, we hope your new Ford Transit windows look brilliant!

Posted 5 years ago

“Excellent fast service and great price for a quality fixed window for my Transit Custom camper van conversion!”

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Posted 5 years ago

Good morning Dave, thank you for your 5 star review, and kind words regarding our delivery and products, we're glad to hear you are happy with your window, we're sure it'll look great in your van once installed, we hope to hear from you again soon, take care. All the best, The Vanpimps team.

Posted 5 years ago

“Excellent seat covers and I managed to fit by myself, highly recommended 👍🏼”

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Posted 5 years ago

Good morning Chris, thank you for your 5 star review and compliments regarding our seat covers, we are glad to hear you are pleased with them, we're sure that they look great! We hope to hear from you again soon, take care. All the best, The Vanpimps Team.

Posted 5 years ago

“I don't normally write any reviews, but i feel very strongly about this that i just had to say my piece. My advice would be, don't buy anything as the company will not try and be understanding to your situation. I collected a set of seat covers on the 16th March as i was in the area (normally i am over an hour each way) I got home and saw a set which was very similar, if not exactly the same on another site for less than half the price, i asked if they could price match or i could return for a refund. I was told i could return them for a refund which i did on Monday 18th by UK Mail courier and they received them on Tuesday 19th BUT they would not refund me over the phone or by cheque or even bank transfer as i had originally paid in cash. They did not care i was over an hour each way to collect my refund, they have just kept telling me the only way i will get my refund is to make a special trip back to them to collect it? The figure i paid was £155.39, so as you can imagine, i need it back! I own my own business and if somebody had visited us from a different part of the country while in the area, i would try my best to accommodate their wishes, if they lived that far away that they could not collect their refund, i would refund by another source, just as good business sense and to look after my customer. THEY WILL NOT DO SO, THEY ARE ADAMANT I HAVE TO RE-VISIT OR WILL GET NO REFUND END OFF. GREAT CUSTER SERVICE RIGHT HERE.”

Helpful Report

Posted 5 years ago

Hello,   Thank you for your review. When you initially contacted us regarding the return and refund of the products you purchased, we informed you that we would need to refund you in person as we issue refunds in the same payment method as they were paid for, as do many shops where goods are purchased in person. Alternatively we offered the option to have a credit for the goods.   This information was provided before you had sent the products back to us, however the goods were still sent back to us. When we spoke to you over the phone we also offered to extend the right to reject period so that you had more time to accomodate bringing the items back to us.   We’re sorry that you felt the need to leave us a 1 star review. Kind regards, VanPimps.

Posted 5 years ago

“Windows well packaged and excellent service”

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Posted 5 years ago

Good morning Alan, thank you for your 5 star review and kind words regarding our service and packaging, we are glad to hear you are happy with your Renault Trafic glass, we're sure they will look lovely on your van once fitted! We hope to hear from you again soon, take care. All the best The Vanpimps Team!

Posted 5 years ago

“Excellent windows: amazing fast service!”

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Posted 5 years ago

Thank you for the kind review we are glad you are happy with your new Mercedes Sprinter windows! Many thanks from the Van Pimps Team!

Posted 5 years ago

“I recently purchased 2 side windows for a van conversion of a Ford Transit XLWB panel van. Ordering was easy, delivery was prompt and goods were delivered intact. However the condition of the cardboard packaging which was torn in places, corners of the box bashed in places and staples missing or loose, gave me moments of concern that the windows may be damaged. But all's well that end's well no thanks to DHL though. Will use Van Pimps again but they may want to consider an alternative carrier.”

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Posted 5 years ago

Good Morning James, Thank you for your honest review, as long as all of your products are in tact. We hope that the new Transit windows that you have ordered look fantastic once fitted and we thank you very much once again for your honest review!

Posted 5 years ago

“Great company easy to deal with but with confidence”

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Posted 5 years ago

Thank you Paul for your kind words and the 5 star review! We hope your new products for your Renault Trafic look fantastic.

Posted 5 years ago

“A great fast efficient service at reasonable prices.”

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Posted 5 years ago

Good afternoon Mike, thank you for your 5 star review and kind words regarding our prices/ service, we're happy to hear you are pleased with your rear bumper protector! We're sure that it will look awesome on your van! We hope to hear from you again soon, take care. All the best, The VanPimps Team!

Posted 5 years ago

“A GOOD AND PLEASANT AND EFFICIENT SERVICE . ITEMS DELIVERED IN GOOD CONDITION WITH NO DAMAGE .THANKS MR NEWCOMBE DAVE .”

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Posted 5 years ago

Thank you David for your 5 star review! We hope that your new Fiat Ducato windows look fantastic! Many thanks from the Van Pimps team.

Posted 5 years ago

“Very good customer service and quality accessories.”

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Posted 5 years ago

Thank you for your kind review Edward we hope that your new Mercedes Sprinter accessories and window looks brilliant! Many thanks from the Van Pimps team!

Posted 5 years ago

“Ordered a complete set of windows for my new shape Renault trafic. On delivery not all of my order had arrived A quick phone call to van pimps and the problem was resolved EXCELLENT CUSTOMER SERVICE Now windows are fitted to van and it looks amazing Will definitely recommend van pimps to anyone needing windows for their van Many Thanks”

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Posted 5 years ago

Good Morning Des, thank you for your recent order of a full set of Renault Trafic windows, we hope that they look brilliant and we thank you very much for your compliments on our customer service!

Posted 5 years ago

“Great website good products easy to use. Very happy.”

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Posted 5 years ago

Good morning Mathew, thank you for your 5 star review and kind words regarding our website, we're glad to hear you found it easy to use! We are pleased to hear you are happy with your window and fixing kit you brought from ourselves along with your curtain, we're sure they look lovely on your van! We do hope to hear from you again soon, take care. All the best, The Vanpimps Team!

Posted 5 years ago

“Fantastic and a free bag of sweets I will definitely be useing van pimps again”

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Posted 5 years ago

Good morning Phill, thank you for your 5 star review, we are glad to hear you are pleased with your replacement key fob case! Be sure to keep a look out for more quality deals at competitive prices! We do hope to hear from you again soon, take care. All the best, The Vanpimps Team!

Posted 5 years ago

“Good service good quality product”

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Posted 5 years ago

Thank you Steven for your 5 Star review, we hope that your new gloss black streamlines look brilliant! Many thanks from the Van Pimps Team!

Posted 5 years ago

“This windows arrived quickly and one was damaged and the courier took it back. The one thing I would say is that when open the packages It would be better if the glue and edging strips are packed with the windows as a package ready to be fitted and not put all in with 1 window. Having to open both packages to search for them. It would make it easier only having to open one at a time and everything was in the package to fit them. Regards Mr Mauro Menchini”

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Posted 5 years ago

Thank you for your honest review Mauro, feedback like this helps us to improve as a company, we hope that your new Ducato windows look very nice! Many thanks from the Van Pimps team.

Posted 5 years ago

“Goods were all OK, only issue I had was with the side brackets which hold spoiler in place, but this was rectified with in one day.”

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Posted 5 years ago

Good morning Russell, thank you for your 4 star review and feedback, we are glad to hear you are pleased with your Renault Trafic window, we're sure it looks great on your van! We hope to hear from you again soon, take care! All the best, The Vanpimps Team!

Posted 5 years ago

“Great product with fast and efficient service. A small problem solved very quickly. Thank you for your courteous manner.”

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Posted 5 years ago

Good morning Paul, thank you for you 5 star review and compliments regarding our service, we are happy to hear you are pleased with your side bars, we're sure that they will look great on your van! We hope to hear from you again in the near future, take care! All the best, The Vanpimps Team!

Posted 5 years ago

“Brilliant service and great product thank you. Very quick delivery time too! Renault Master fixed windows fitted today and fit perfectly Thank you”

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Posted 5 years ago

Good morning Mike, thank you for your 5 star review and compliments regarding our company/ delivery! We glad you hear you are happy with your Renault Master windows, we're sure they look great on your van! Be sure to keep a look out on our website for more quality products at amazing prices! Hope to hear from you again soon, take care! All the best, The Vanpimps team!

Posted 5 years ago

VanPimps is rated 4.7 based on 3,169 reviews