VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,164 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

VanPimps 5 star review on 15th December 2024

605

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant”

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Posted 2 years ago

Cheers Scott!

Posted 2 years ago

“EXCELLENT service from vanpimps as always!!! Haven't put my new points on my account though for last order...”

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Posted 2 years ago

“Excellent company and dealt with my problems in a first class and professional manner. Excellent customer service”

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Posted 2 years ago

Thank you for the awesome review Samuel, we are happy to hear that our service has ticked all the right boxes for you!

Posted 2 years ago

“My transit custom wind reflector had arrived with little damage. They send me another one following day. Nice and quality product + Nice people I would recommend it to all my colleagues and friends”

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Posted 2 years ago

“The curtains arrived on the estimated delivery date and they are exactly as described”

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Posted 2 years ago

Hi Michael, its great to hear that your curtains arrived on time, we are sure that they look good on your van!

Posted 2 years ago

“Although the original order was somewhat delayed. After a very helpful conversation both on the phone and email to chase things up, the order was sorted out promptly and I received it within a couple of days as promised. I would not hesitate to use VanPimps again.”

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Posted 2 years ago

Hello, thank you for leaving us a great review, we are happy to hear that the issue with your order was resolved quickly.

Posted 2 years ago

“I have now fitted my upgrades to my transit custom, side windows, curtains, front splitter roof and side bars max fan roof fan. All are great products delivered fast and well packaged, thanks VanPimps 5 star”

VanPimps 5 star review on 12th July 2022

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Posted 2 years ago

Thanks for the great feedback John, love the look of your Transit Custom!

Posted 2 years ago

“Well happy with the service and I am waiting for the items to come back in stock to order more items”

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Posted 2 years ago

Thanks Wendy for the great review! We look forward to seeing you back at VanPimps soon!.

Posted 2 years ago

“Side bars are good quality. They came really quick. Instructions could be better though.”

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Posted 2 years ago

Thanks for the four-star review, Paul. We are in the process of updating our fitting instructions, cheers for the feedback!

Posted 2 years ago

“Good service, didn't tell me my product had been delivered to a neighbor but otherwise no issues”

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Posted 2 years ago

Hi Ashley, thank you for taking the time to leave us some valuable feedback. We hope to see you back at VanPimps again soon!

Posted 2 years ago

“Great delivery times and superb high quality product. Great communication.”

VanPimps 5 star review on 11th July 2022

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Posted 2 years ago

Thank you for the great feedback Adrian. Your Sprinter is looking awesome with the new glass fitted!

Posted 2 years ago

“Glass came damaged and was replaced with no fuss would highly recommend”

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Posted 2 years ago

Thank you for the great feedback Christopher. We are happy that you found our replacement process easy to navigate!

Posted 2 years ago

“Very good and quick service”

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Posted 2 years ago

Thank you for taking the time to leave us such positive feedback Jean!

Posted 2 years ago

“Product was good quality but not instructions. Called 4 times to get some technical help and was told they would call me back. They never did even tho a ticket was raised. This is terrible service”

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Posted 2 years ago

Good afternoon Garry, Many thanks for your feedback. I have taken a look at our customer support system and I can see that a member of our team did email you back on ticket number 81881 as below Hi Garry, Thank you for your email, We are sorry that you are having a problem with your roof bars. Could you please reply to this email with your order number and also send over a brief description and some images of the issues you are having we will of course look into this for you. Apologies for any inconvenience caused. VanPimps Team.

Posted 2 years ago

“Great stuff for all vans.”

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Posted 2 years ago

Thank you for the great review Gary!

Posted 2 years ago

“Great service in ordering, and warehouse staff very efficient and polite top draw”

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Posted 2 years ago

Cheers for the great feedback Barrie. We are happy to hear about your positive experience at VanPimps!

Posted 2 years ago

“Great quality and price, brilliant after sales and customer services”

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Posted 2 years ago

Thank you for leaving such a positive review Denis!

Posted 2 years ago

“Quick delivery fantastic Windows”

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Posted 2 years ago

Cheers for the review Tammi, we are sure your new windows look great!

Posted 2 years ago

“Quality parts and quality service, windows fitted perfect and fitting kit was ideal . Made the job easy to complete in next to no time with instructions and if needed a video online to help out . Would definitely recommend.”

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Posted 2 years ago

Thank you for the great feedback Grant. Your van is looking awesome with the window fitted, the cut you made was very neat!

Posted 2 years ago

“Excellent Customer Service, with wide range of Products at Competitive Prices for your Campervan Build. Purchased numerous Products and very happy with Quality and Design, will certainly consider Van Pimps for any further Purchases.”

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Posted 2 years ago

It's so great to hear that you've fitted lots of our products during your conversion process Michael. Thank you for the positive feedback, we look forward to seeing you again in the future.

Posted 2 years ago

VanPimps is rated 4.7 based on 3,164 reviews