Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

“Product was crap hence I will not be ordering anything else from you”

Posted 8 years ago

Hi Graham, sorry you were not satisfied with the replacement transit key fob that retails at £2.99 however I don't accept that this product is 'crap' when we sell 100's and get great feedback, if you are that dissatisfied why not get in touch and we will send out a replacement or issue a refund if you aren't happy with your order, we haven't heard anything from you and can't resolve issues if you don't tell us about the issue you have. Regards Vanpimps

Posted 8 years ago

“Superb product, great customer service, and fantastic postal service, we will 100% use them again.”

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Posted 8 years ago

Hi Darren Thank you for your great review we are very pleased that you are happy with our service and we would love to hear from you again in the near future. Kind Regards - VanPimps

Posted 8 years ago

“I purchased a Renault Trafic key fob, this is very good quality and very easy to fit. There was an issue with this in so much as they made a mistake of only putting on a second class stamp instead of a first class, so I had to collect from the post office and pay £1.50 for the underpayment. This was resolved in a matter of minutes with them refunding the £1.50. So overall an excellent service.”

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Posted 8 years ago

Hi Christopher thank you for your good review we are pleased that you issue was solved and we look forward to hearing from you again soon. Kind Regards - VanPimps

Posted 8 years ago

“Excellent service, very quick delivery, items packaged well. Very good quality chrome side steps and chrome side strips.”

VanPimps 5 star review on 17th October 2016

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Posted 8 years ago

Hi David thanks for your good review we bet your side steps look great and we hope to hear from you again soon. Kind Regards VanPimps

Posted 8 years ago

“Got two side windows for my MWB Transit, non opening door window was hard to fit as it was flat long ways and curved vertically the door has a two way curv. I had to clamp it overnight to stop it from lifting at the sides . The off side window has a two way curve built in so should be easier to fit. Well made windows sliding one very nice.”

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Posted 8 years ago

Hi Gavin thank you for your review and the feedback if you have any further questions or need any further help please do not hesitate to contact our customer service team on support@vanpimps.co.uk. Kind Regards - VanPimps

Posted 8 years ago

“Absolutely fantastic! From ordering to customer survice to delivery to the kit! Top quality throughout! One very happy customer, will recomend and use again without hesitation! My order was a sliding side window and a pair of rear door windows. Fitted like a dream”

VanPimps 5 star review on 15th October 2016

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Posted 8 years ago

Hi Ashley thanks for your great review the feedback is appreciated and we bet your van looks fab! if you need anything else please do not hesitate to contact us. Kind Regards - VanPimps

Posted 8 years ago

“Ordered items on the 05/10/2016 still not received the items as of today 13/10/2016. Emailed them yesterday enquiring where my item is and haven't got a reply. Item was cheap but delivery is atrocious and then to not get a reply to my email not acceptable. William Gallagher”

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Posted 8 years ago

Hi WIlliam, The first contact we had from you was on Thursday night and we responded first thing Friday morning to advise the item must've been lost by Royal Mail (you ordered a key fob and they must've lost it in the post) so we sent another!!! over 95% of our orders are delivered within our timescales and we pride ourselves on a speedy delivery, sorry your item got lost but we did send out a replacement once we were made aware of this issue. Regards Vanpimps

Posted 8 years ago

Hi WIlliam, The first contact we had from you was on Thursday night and we responded first thing Friday morning to advise the item must've been lost by Royal Mail (you ordered a key fob and they must've lost it in the post) so we sent another!!! over 95% of our orders are delivered within our timescales and we pride ourselves on a speedy delivery, sorry your item got lost but we did send out a replacement once we were made aware of this issue. Regards Vanpimps

Posted 8 years ago

“Very happy with item and delivery was very fast will use again”

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Posted 8 years ago

Hi Terrance thank you for your great review we bet your Trafic looks great. Kind Regards VanPimps

Posted 8 years ago

“Yet to unpack Windows but delivery was as promised”

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Posted 8 years ago

Thanks for the good review Kind Regards VanPimps

Posted 8 years ago

Thanks for the good review Kind Regards VanPimps

Posted 8 years ago

“Very fast and efficient service, parcel arrived well packed, cheers guy's”

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Posted 8 years ago

Thank you for the good review we are very pleased that you are happy with our service and we look forward to hearing from you again soon. Kind Regards VanPimps

Posted 8 years ago

“Very good product and service”

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Posted 8 years ago

Thanks for the great review Tony -Kind Regards Van Pimps

Posted 8 years ago

“Very fast delivery nice looking side steps at a very reasonable price excellent many thanks”

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Posted 8 years ago

Hi Neil we bet your side steps look great we look forward to hearing from you again soon -Kind Regards Van Pimps

Posted 8 years ago

“Product as described. Best price by far. Fast delivery.will definately use van pimps again.”

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Posted 8 years ago

Hi Mike thanks for the great review we hope to hear from you again soon -Kind Regards Van Pimps

Posted 8 years ago

Hi Mike thanks for the great review we hope to hear from you again soon -Kind Regards Van Pimps

Posted 8 years ago

“Fantastic fast service, I would recommend vanpimps without hesitation !!!!”

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Posted 8 years ago

Hi Alan thanks for your great review we strive to provide a reliable service and we hope to hear from you again soon. Kind Regards - VanPimps

Posted 8 years ago

“Very good,very quick service I ordered some van curtains in preparation for the new window being fitted thinking they would be a few days(as the website suggests) so I was happily surprised that when I got home from work the next day I had a box to open???? After I had the window installed it was curtain time,must say a great product,had to do a modification to make the top rail pass the door slider(easy enough to do) so now the new window and curtain up, Looks great and gives that privacy that the privacy glass don't quite give All in all,great service and great product ????”

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Posted 8 years ago

Hi John thanks for your great review we bet your curtains look great and we love to hear the positive feedback! We hope to hear from you again soon. Kind Regards Van Pimps

Posted 8 years ago

“Excellent service, products and delivery.”

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Posted 8 years ago

Hello Max, thanks for the great review. All the best, Van Pimps.

Posted 8 years ago

“van pimps or cool I always fulfil their promises and do not let you down they are the best And always deliver on time excellent service.”

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Posted 8 years ago

Hi James, thank you for the 5 star review. Glad you are more than happy with our service as well as our products. Hope the Trafic fox running boards look great. Cheers.

Posted 8 years ago

“Fast reliable service with good quality products.”

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Posted 8 years ago

Hello Kevin, thank's for the 5 star review. Hope your Trafic van looks great with the new window.

Posted 8 years ago

“Great service and quick postage. The bonding kit was missing from the original delivery but after a couple of emails they promptly dispatched another one for free.”

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Posted 8 years ago

Hi Will, sorry for the confusion with your order. Other than that, i hope your Tafic Curtains and window looks great. All the best Van Pimps

Posted 8 years ago

“superb service , ordered window , once payment had cleared window was sent same day , arrived next day”

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Posted 8 years ago

Good afternoon David, thanks for the super review. Hope the Sprinter N/S/F Fixed window looks the part.

Posted 8 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

VanPimps Reviews