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VanPimps Reviews

4.7 Rating 3,173 Reviews
93 %
of reviewers recommend VanPimps
4.7
Based on 3,173 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read VanPimps Reviews
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Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

Anonymous
Anonymous  // 01/01/2019
usefull and money well spent, helpfull thanks
Helpful Report
Posted 1 year ago
Hi Avtar, Thank you for the 5 star review! We are happy to hear you are pleased with your recent order! We hope to see you soon! All the best from the VanPimps team.
Posted 1 year ago
Had a damaged item. Sent another straight out. Top service.
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5 star review! We're glad we could help and are pleased to hear you are happy with our service! We hope to see you soon! All the best from the VanPimps team.
Posted 1 year ago
Purchased side windows for van as a package with adhesive and everything you need for the job ,there’s a good tutorial online showing you the start to finish process. Happy with the end result and will be using VanPimps again.
Helpful Report
Posted 1 year ago
Hi, Thank you for your 5 star review! We are pleased to hear you are happy with your new front window package! We hope to see you soon! All the best from the VanPimps team.
Posted 1 year ago
Item arrived damaged and late
Helpful Report
Posted 1 year ago
Good morning Adrian, Apologies for this. We have taken a look in our customer services department and cannot find any correspondence from you with regards to reporting this, we ask our customers to report any damage to us as soon as possible so we can rectify any problems. Could you please email support@vanpimps.co.uk and a member of our team will be able to assist you with this. Many thanks VanPimps.
Posted 1 year ago
For service speed of delivery packing and service have been excellent product looks good but havent fitted as yet .. will use again
Helpful Report
Posted 1 year ago
Hi Ray, Thank you for your recent order and 5 star review! We're pleased to hear you are happy with our service and your new front window package! We hope to see you soon! All the best from the VanPimps team.
Posted 1 year ago
Good delivery times but unfortunately the quality of the product is poor. Only 2 popper which are in the middle so still allows light through all corners, also no installation instructions so overall not happy with the product unfortunately.
Helpful Report
Posted 1 year ago
Hello Matthew, Many thanks for your comments. Our curtains are very popular with our customers and come with 2 x tie backs. 2 x male and female poppers on each curtain to allow the to attach to the side aperture. Pre-drilled rails for mounting the curtain rail in your campervan. Pre drilled end stops for the rails. Small head self tapping fixing screws designed to not snag on the curtain gliders! We are sorry that you are not happy with the item, please email support@vanpimps.co.uk and a member of our team will be able to assist you. VanPimps.
Posted 1 year ago
Very poor way to big for seats did email vanpimps no replies a waist of £142 don't buy if you'd fiat ducato
Helpful Report
Posted 1 year ago
Hi Gary, We are sorry to hear this. We cannot find any correspondence from your email address that is on your order. Please email support@vanpimps.co.uk along with your order number and a member of our customer services team will be able to help you. Apologies for any inconvenience caused. VanPimps.
Posted 1 year ago
You maxair fans are too expensive
Helpful Report
Posted 1 year ago
Side door bottom runner was a poor fit resulting in more loose play than the original. I didn't want to modify the bracket too much and render it useless but I ended up buying the whole lot elsewhere.
Helpful Report
Posted 1 year ago
Good morning Ian, We are sorry to hear this. We have taken a look in our customer support system and can see that you have not contacted us with regards to this. Could you please email support@vanpimps.co.uk and a member of our team will be able to assist you with this. Apologies for the inconvenience caused. VanPimps.
Posted 1 year ago
Fantastic to deal with,top quality product.Made a huge difference to my self build day van.Thankyou.
Helpful Report
Posted 1 year ago
Hi Phillip, Many thanks for the 5 Star Review. We appreciate your kind feedback and are glad to hear you are pleased with the Trafic O/S/Front Fixed Window in Privacy Tint. We hope to see you again in the near future. All the best from the VanPimps Team.
Posted 1 year ago
Awesome for van life needs Recommended
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Posted 1 year ago
Hi Jay, Many thanks for your 5 Star Review. We appreciate your kind feedback and we are glad you are pleased with the Transit Custom Sliding Door Seal. We hope to see you again in the near future. All the best from the VanPimps Team.
Posted 1 year ago
i ordered some side steps weeks ago the flood lining came two days after i order it but no side yet ?????
Helpful Report
Posted 1 year ago
Hello Barry, Many thanks for your review. We have taken a look into this for you and we can see that one of our sales team have emailed you on the 18/01/23 as below - Good afternoon Barry, Many thanks for your recent order. Unfortunately when your order was being processed we became aware that we are out of stock of the Ducato Mirror Polished Stainless Steel Apollo Side Steps (LWB). We are expecting more of these to arrive with us around the first of February as a rough ETA. Could you kindly advise what you would like to do regarding your order and apologies for any inconvenience caused. Please note this is an Estimated Time Of Arrival and dates may change due to unforeseen circumstances which are out of our control. Thank you for your understanding If you could correspond to your support ticket number 95518 to advise what you would like to do. Apologies for any inconvenience caused.
Posted 1 year ago
Good quality products would recommend.
Helpful Report
Posted 1 year ago
Hi David, Many thanks for the 5 Star Review. We are glad to hear you are pleased with the Black Sprinter Punched Leather Style Seat Covers. We hope to see you again in the near future. All the best from the VanPimps Team.
Posted 1 year ago
Really happy with what I ordered, cannot fault the service either.
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Posted 1 year ago
Hi Jack, Many thanks for the 5 Star Review. We are glad to hear you are pleased with the Trafic 01-14 HEKO Wind Deflectors and our service. We hope to see you again in the near future. All the best from the VanPimps Team.
Posted 1 year ago
Good parts but expensive delivery, says two days but after 4 still not arived
Helpful Report
Posted 2 years ago
Good afternoon Phillip, Many thanks for your feedback. We shipped your order the following day after you placed your order, unfortunately DHL delayed the delivery to you, however this is out of our control. Apologies for the delay and inconvenience caused to you. VanPimps Team.
Posted 1 year ago
I've made two orders recently with vanpimps, both for windows. The speed at which they were picked, packed and sent out was really quick...however I would just slow it down a tiny bit for QA as with both orders there was one item missing from each order. Once I had flagged it up, it got sorted very quickly so no problems, but I would have thought that vanpimps would want to save the hassle of sending out a 2nd item separately. All good though (ps yet to fit the windows, but I'm sure they will look good)
Helpful Report
Posted 2 years ago
Hi John, Many thanks for the 5 Star Review. We appreciate your feedback and we are sure you will be pleased with the Universal Windows once fitted. All the best from the VanPimps Team.
Posted 1 year ago
Excellent service, 1 item was delivered damaged but no quibble they immediately sent a replacement.
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Posted 2 years ago
Hi Guy, Many thanks for your review. We are appreciate your kind feedback and we hope you are pleased with the Ducato Punched Style Leather Seat Covers and HEKO Wind Deflectors. All the best from the Vanpimps Team.
Posted 2 years ago
Great service, quick delivery, easy people to deal with. Even though i'd ordered the wrong item, the returns process was handled very efficiently.
Helpful Report
Posted 2 years ago
Hi, Many thanks for the 5 Star Review. We appreciate your kind feedback and we are glad to hear you are pleased with our service. We hope to see you again in the near future. All the best from the VanPimps Team.
Posted 2 years ago
I received my order within two days, a few days later I unpacked everything. Sorted the fixings out ready for fitting. I fitted all the brackets finger tight within 30 mins then fitted the boards finger tight too. Once I was happy with position, I tightened all bolts up. Really happy with them, look great.
VanPimps 5 star review on 23rd January 2023
Helpful Report
Posted 2 years ago
Hi Shaun, Many thanks for the 5 Star Review. We are glad to hear you are pleased with Transit Custom Black Aluminium Running Boards. They look awesome! We hope to see you again in the near future. All the best from the VanPimps Team.
Posted 2 years ago
Pleased with the product, but haven't used it yet
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Posted 2 years ago
Hi Stephen, Many thanks for the 5 Star Review. We are glad to hear you are pleased with the Ducato Nearside and Offside Front Windows in Privacy Tint. We hope to see you again in the near future. All the best from the VanPimps Team.
Posted 2 years ago
VanPimps is rated 4.7 based on 3,173 reviews