VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,173 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

VanPimps 5 star review on 20th January 2025

Josh B

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“absolute fabulous service, i live in Inverness, Scotland and most companies wont post items this far north without a silly inflated postage charge, i ordered 5 large windows and various other items, 3 very large boxes to be exact. the postage was £14.00. the best is the items arrived within 24 hrs. other companies should take note. its this kind of service that keeps customers coming back to yourselves. thanks again chris”

Helpful Report

Posted 9 years ago

Hi Chris, Thank you for your great review. I'm really pleased your happy with the products you ordered and most of all your shipping/delivery! We strive to give excellent customer service to keep and ensure people like yourself have the best experience with us, Many thanks again. Best regards, Vanpimps

Posted 9 years ago

“Good service, next day delivery, product fitted well.”

Helpful Report

Posted 9 years ago

Hi Philip, thanks for your great review. I'm glad your happy with the curtains you ordered. Kind regards Vanpimps

Posted 9 years ago

“i ordered side steps and chrome handles from you last week and they came on time which was great,but then i gave them to my fitter and when he opened the box there was no bracketts or the right nuts and bolts. i did call your office and the girl on reception was very helpfull and apolagised about the fault and resent the bolts and screws which she said would take 2 days.think some one in the warehouse messed up..im quite ok about it but its put the job i had 2 days behind.and my customer isnt too happy.anyway thats my review and hope you can take account of this complaint so it dont happen in the future.regards.mr.lyons..”

Helpful Report

Posted 9 years ago

Hi Andrew, it was myself that you spoke to in the office. Again i offer my upmost apology for your missing brackets and please offer your customer my apology too. Apart from this mistake, i hope your customer is happy with the finished product. Many thanks Vanpimps

Posted 9 years ago

“Super efficient, no hassle service. Quality van windows - I bought two side windows ( one sliding ) for my Sprinter van. Really happy with them. I would definitely recommend Van Pimps ( in fact I already have! ).”

Helpful Report

Posted 9 years ago

Hi William, Thanks for your great review and recommending us to your Family or friends! We are really pleased that your happy with the windows you ordered! Best regards Vanpimps

Posted 9 years ago

“Great product and service from Van pimps will be using your services again and would also recommend to others Van owners. A+++++”

Helpful Report

Posted 9 years ago

Hi kevin, I'm glad your happy with the window you ordered! We strive to give the best service we can to all of our customers, i look forward to doing business again with you soon! kindest regards Vanpimps

Posted 9 years ago

“I bought some chrome handles for my trafic van , they were a bit scratched upon delivery but I cannot be bothered with hassle of sending things back. So I just gave them a polish and put them on , really easy to put on and they look awesome . But I will buy from van pimps again I'm after the side bars next.”

Helpful Report

Posted 9 years ago

Hi Tim, Im sorry to hear that your Handles that you ordered were scratched we could have helped out with this if you had let us know. i'm glad your happy with them and what they look like on your van. We look forward to doing business again for your side bars! Many thanks for your review. Kindest regards Vanpimps.

Posted 9 years ago

“Window very well packed now fitted and looks great top quality service will defiantly use again. Thanks guys”

Helpful Report

Posted 9 years ago

Hi Chris, Thanks for your great review, we look forward to doing business again soon! kind regards Vanpimps

Posted 9 years ago

“From start to finish excellent service. Good pre order advice , easy ordering and prompt polite answers when seeking fitting advice. Will not shop anywhere else.”

Helpful Report

Posted 9 years ago

Thanks for your lovely review Craig, I'm glad you are happy with your Vivaro windows! Many thanks. Vanpimps

Posted 9 years ago

“Order turned up roof bars and side stepsvno fitting brackets in box even tho it said it had been checked before dispatch.had to wait for brackets when they turned up was missing parts.went to fitcroof hhars and brackets hhroke due to flimsy design can't get spares won't be using this site again.”

Helpful Report

Posted 9 years ago

Hi Jason, I was the person you spoke to. You rang up with missing brackets and i sent them out next day (which i offered my upmost apology for this). you then rang and said you had parts missing to which i asked for photos of the ones you had so i could send the ones missing, you told me you had no internet access to send the pictures. I offered and tried to help you however you left a negative review and didn't give me the chance to.

Posted 9 years ago

“Brilliant product and brilliant service helped with choking the right window and provided instructions on fitting will def be using again and also recommended to friends”

Helpful Report

Posted 9 years ago

Hi David thankyou for your excellent review, we look forward to hearing from you again in the future! Best regards, Vanpimps.

Posted 9 years ago

“Excellent quality and instructions recommend any one buying these windows to definetly buy fixing kit adhesive and activator had no problems what's so ever first class products at really good prices .transformed my van big style”

Helpful Report

Posted 9 years ago

Thanks for your review Lee. Were happy that you chose our products to pimp your van! Kindest regards vanpimps

Posted 9 years ago

“Very pleased with the quality of windows. Very easy to fit and pleased with the look of them fitted”

Helpful Report

Posted 9 years ago

Thanks for your great review. Many thanks Vanpimps

Posted 9 years ago

“No problems with vanpimps first class service....Rob”

Helpful Report

Posted 9 years ago

Thanks Rob. We like to offer the best customer service we can. Kindest regards Vanpimps

Posted 9 years ago

“i obviously clicked on the wrong item as I did not receive what I wanted”

Helpful Report

Posted 9 years ago

Hi Paul, If you ordered the wrong item feel free to get in touch so we can help you resolve your issue and get you the right item you wanted, we are happy to help. Don't think a negative review is fair if you ordered the wrong item :(

Posted 9 years ago

“Fantastic service! The Vivaro windows that I ordered arrived incredibly quickly and I was kept informed of progress from the point of ordering to delivery. They were brilliantly packaged and were even followed up an email that offered to help if there was a problem. First class, only hope the van is as fast as your service!”

Helpful Report

Posted 9 years ago

Hi Patrick, Thank you for your fantastic review. I'm glad your happy with your purchase. Many thanks Vanpimps

Posted 9 years ago

“An excellent supply and fitting service. Not sure what asle to say other than you can be confident using Vanpimps.”

Helpful Report

Posted 9 years ago

Thanks John, I'm glad your happy with the customer service we supply. Best regards, Vanpimps

Posted 9 years ago

“Fantastic value products, excellent price and above all, service delivery faultless, Well done, a pleasure doing business with. 5 star rating.”

Helpful Report

Posted 9 years ago

Hi Jeff, Glad your happy with your Renault Trafic Windows. Looking forward to doing business with you again!

Posted 9 years ago

“Very quick delivery from a well organised and easy to use website, the windows were packed exceptionally well and I wouldn't hesitate to use again or reccomend to others.”

Helpful Report

Posted 9 years ago

Kevan, Thanks for your fantastic review. Kindest Regards Vanpimps

Posted 9 years ago

“Immediate delivery is awesome. Not set up in van yet. Looks ok though.”

Helpful Report

Posted 9 years ago

Hi Jacky, I'm glad that your happy with your delivery and curtain kits.

Posted 9 years ago

“Excellent Service! Had delivery within 48 hours as promised, Side Steps look good on van”

Helpful Report

Posted 9 years ago

Were glad your happy with your order Keith, Many thanks for your great review. Kind regards Vanpimps

Posted 9 years ago

VanPimps is rated 4.7 based on 3,173 reviews