VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,168 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,168 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

VanPimps 5 star review on 15th December 2024

605

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the glass and the service. My first window arrived within 48h unfortunately it had been smashed in transit😩 but after a quick phone call, a replacement arrived 48h later thankfully in one piece.”

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Posted 4 years ago

Thanks for the great review! We are glad to hear your issue was resolved in a timely manner👍

Posted 4 years ago

“Very fast delivery,ordered on the monday delivered on the Tuesday , the quality of the glass panels is second to none,supplied with full fitting kit which was very easy to apply, first time i have done this type of work and all both side windows with sliding vent were fitted in less than 2 hours. I will definatley buy from Van Pimps again.”

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Posted 4 years ago

Great stuff Carl! We are glad to hear you are over the moon with the service you received and look forward to seeing you back at VanPimps soon👍

Posted 4 years ago

“Excellent product and fantastic delivery. A++++”

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Posted 4 years ago

Thank you, Deborah! It is much appreciated 🙌

Posted 4 years ago

“Phoned up and made an enquiry and an order,great staff,package come and was well wrapped n padded .windows in fab cond.”

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Posted 4 years ago

Thanks for the great feedback Peter! We are glad to hear you are happy with the service you received👍

Posted 4 years ago

“Excellent service. Item delivered promptly. Will definitely use again”

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Posted 4 years ago

Hi Rosalie, thanks for the great review! We look forward to seeing you back at VanPimps soon!

Posted 4 years ago

“5***** service from start to finish, they called my back when i emailed them over a other item, will buy again from them.”

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Posted 4 years ago

Hi Gary, thank you for the awesome five star review! Take care and we hope to see you back at Van Pimps again soon 👍

Posted 4 years ago

“I collected my windows, Customer service is difficult at the moment due to Covid 19 very little connection between people, so a little bit difficult to comment,”

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Posted 4 years ago

Hi John, thanks for your 5 star product reviews, however I'm disappointed you criticised our customer service for not helping to load your vehicle. In normal circumstances our team always load customers vehicles for them however, due to the COVID-19 pandemic we have guidance on our website that clearly states our current 'click and collect' policy, this is to protect both our customers and our staff. Sorry we couldn't load your vehicle but once the social distancing is relaxed we will get back to loading vehicles as normal, our current policy for click and collect is below: --- ***Update 13/05/2020*** Hi everyone, We are happy to announce that the Click & Collect option is now available again on our website. However due to the current COVID-19 situation, you will need to inform us when you plan on collecting your order using the order notes box available during checkout. As we are doing our best to stick to social distancing rules whilst still offering the best service possible, our reception area is still closed so you will need to give us a call on 0800 292 2005 and inform a member of our team that you are at our premises to collect your order (please have your order number handy as we will use this to check your goods are ready). A member of our team will then bring your order onto our forecourt and leave it there for you to take away. --- Thanks for your order John, I hope the above clarifies for you why we seemed less helpful than normal. Regards Dillon

Posted 4 years ago

“Excellent product and great service”

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Posted 4 years ago

“Everything went well.”

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Posted 4 years ago

“My Iveco windows arrived when promised, had a problem with the opener not closing all the way. Emailed with the problem and it was sorted straight away. Great service and great product.”

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Posted 4 years ago

Thank you for the amazing review! We are glad to hear that you are satisfied with the customer service! We look forward to seeing you back at Van Pimps again soon!

Posted 4 years ago

“VanPimps is a high quality company, excellent communication every step of the way. The delivery driver was very polite and the way the windows come is simple yet amazing. Would highly highly recommend this company. Will definitely use them again if I decide to put another window in the van”

VanPimps 5 star review on 15th June 2020

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Posted 4 years ago

Thank you for the honest review Jake! We are proud to hear that our customer service & the product were spot on! Take care 👍

Posted 4 years ago

“Excellent service very quick very careful with deliveries of glass. We missed ordering a part so ordered this after window arrived this even came very quick within 2 days. One very happy husband thankyou :)”

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Posted 4 years ago

Hi Neil, thank you for the amazing review! We are glad to see that your window fits really well and looks great! We hope to hear back from you again soon 👍

Posted 4 years ago

“Didn t receved”

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Posted 4 years ago

Hi Adrian, We're sorry to hear that you have not yet received your order. I can see that you have been in touch with our customer services team and that we are currently dealing with this for you. Kind regards, VanPimps.

Posted 4 years ago

“The product I bought was of good quality, fitted well and arrived in a couple of days - no problem here!”

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Posted 4 years ago

Hi Marc, thank you for the awesome review! We are glad to hear that you have had a great service & look forward to seeing you back at Van Pimps again soon!

Posted 4 years ago

“brill, great service great product”

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Posted 4 years ago

Hello and thank you for your great review about VanPimps and our Carpet. All the best, VanPimps.

Posted 4 years ago

“Good quality glass and great service from van pimps”

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Posted 4 years ago

Hi Edward, thank you for your 5 star review regarding our Transit Windows. All the best, VanPimps.

Posted 4 years ago

“Firstly, a mistake was made on an order, which was my fault. The staff were not judgemental and quickly a plan was worked out for the return and resupply of the correct item. Ollie, in customer services, quickly supplied everything I needed to return the incorrect item and when they received that, quickly, supplied the correct item. Service is second to none and although only a relatively inexpensive item, the service was first class. Buy from Van Pimps with confidence. Communication is excellent, service is excellent and they fully deserve 5 stars.”

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Posted 4 years ago

Hi Royston, thank you very much for your super review and we are glad that everything as resolved for you. We hope your van looks great with the Trafic Black and Grey Chequered Bonnet Bra. VanPimps Team.

Posted 4 years ago

“really impressed with the covers fantastic fit look great”

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Posted 4 years ago

Hi Carl, Thank you for your 5 stars regarding our Orange Trafic Seat Covers. All the best, VanPimps.

Posted 4 years ago

“Fast delivery, easy to fit and looks brilliant!”

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Posted 4 years ago

Hi Neil, thank you for your image of out Trafic Opening Window fitted to your van, it looks great. VanPimps Team.

Posted 4 years ago

“Excellent service good quality product would use again”

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Posted 4 years ago

Hi Brian, thank you for your great comments and we hope our Custom Black Magnetic Cab Curtain looks good in your van. VanPimps.

Posted 4 years ago

VanPimps is rated 4.7 based on 3,168 reviews