VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,170 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,170 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor quality glass on a vivaro rear qtr glass don't fit the best Not like previous glass I have had off diffrent suppliers Glass seemed bowed and won't sit flush”

Helpful Report

Posted 8 years ago

Hi Jamie, Thanks for your feedback, we are probably the UK's number one van conversion window specialist and send out 100's of windows per day, unfortunately every now and then there may be an issue with a piece of glass, please get in touch with support@vanpimps.co.uk and we will help rectify your issue. Regards Vanpimps

Posted 8 years ago

“Excellent service and quality products at good prices”

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Posted 8 years ago

Hi Patrick thank you for the great review we hope to hear from you again soon. Kind Regards - Van Pimps

Posted 8 years ago

“Very efficient service.An highly recommended seller.Quick dispatch and very good courier.Many thanks.”

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Posted 8 years ago

Hi Colin Thanks for your great review we love to hear this positive feedback and we hope to hear from you again soon. Kind Regards - Van Pimps

Posted 8 years ago

“brilliant service, very fast and good quality”

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Posted 8 years ago

Hi Martin Thank you for the great review we love to hear this brilliant feedback. Regards Van Pimps

Posted 8 years ago

“Very nice piece of stainless steel! Not so sure about having to buy extra adhesive (because of the British adverse weather conditions??) Easy to negotiate website. Good and quick delivery service.”

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Posted 8 years ago

Hi Keith Thank you for your good review we are very pleased that you are happy with our service and do hope to hear from you again soon -Regards Van Pimps

Posted 8 years ago

“Bonnet bra is a good fit, I fitted it yesterday 5.6.12 hottest day of the year to follow their instructions. Securing tags are ok but one niggle is the centre front!! right where the bonnet catch/release mechanism is. Tie down rope could do with a little diagram as ' diagonal isn't really helpful. After fitting noticed that the stitching was unravelling on one side of the seam.”

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Posted 8 years ago

Hi Joe, Thanks for getting the 4 star review, if there is an issue with the stitching get in touch with customer services and we will sort out a replacement.

Posted 8 years ago

“Excellent service quick delivery ordered stainless steel parts for my ducato campervan.quality products look great.Thanks for your genuine top grade stainless steel parts the best I've seen. Gordon Penney.”

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Posted 8 years ago

Hi Gordon Thank you for your great review we really appreciate your custom and positive feedback. We look forward to hearing from you again. Kind Regards Van Pimps

Posted 8 years ago

“Spent £250 on parts, first no instructions with the parts then brackets were missing. I phoned and got told it would take 4 working days to receive missing parts! Terrible service. I wouldnt use again. After having to complain they agreed to send missing parts quicker.”

Helpful Report

Posted 8 years ago

Hi Mandy, Sorry for the inconvenience caused with your order, you were advised that our standard small parcel courier is MyHermes who can take up to 4 working days to deliver goods but as you needed urgently we sent them via our next day courier, this was not a problem and we were happy to help and assumed you were happy with this solution, we apologise if this wasn't the case.

Posted 8 years ago

“Great response to delivering item, friendly and prompt customer service & very reasonably priced. I will recommend you to everyone of friends & family that has a van. Dawn - East London”

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Posted 8 years ago

Hi Dawn thank you for the excellent review we really appreciate this great feedback and your custom. We look forward to hearing from you again soon. Kind Regards Van Pimps

Posted 8 years ago

“Good product , great price and good service”

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Posted 8 years ago

Hi Carl Many thanks for the good review. - Kind Regards Van Pimps

Posted 8 years ago

“Ordered 4 windows one came broke and one came chipped, Don't know who was to blame. But Shannon handled the situation well and I eventually received all my glass in one piece.”

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Posted 8 years ago

Hi Garry, Sorry your first order was damaged, our couriers verify our parcels leave our premises in pristine condition and with more than adequate protection but through the courier networks unfortunately damages occur. I am glad we resolved your issue and you were happy with our after-sales service.

Posted 8 years ago

“From the time of the online chat and the email quote to the point of ordering, all I can say is what great service and a great product. Big thank you to van pimps”

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Posted 8 years ago

Hi David Thank you for the great review we love to hear this great feedback. Kind Regards- VanPimps

Posted 8 years ago

“Extremely happy with the quality of product and speed of service. Highly recommend your company to anyone needing van windows as they really are first class.”

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Posted 8 years ago

Hi Keith, Thanks for your great review! Take care,Vanpimps.

Posted 8 years ago

“very good speedy service,now saving up for more bits for my van see you soon”

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Posted 8 years ago

Hi Peter, Many thanks for your review! We hope your happy with your Wing mirror covers and look forward to hearing from you again soon! :) Kindest regards, Vanpimps.

Posted 8 years ago

“5 star service over phone an on delivery , very helpful an understanding,,, will do business again ..”

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Posted 8 years ago

Hi David, Many thanks for your great review and your custom! Take care, Vanpimps

Posted 8 years ago

“Box open at one end when delivered and bolts missing, kit is not bolt on with no drilling as described. Service from tele sales lady good but after service very poor. Had to get a professional fitting service fo supply missing parts and carry out installation.”

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Posted 8 years ago

Hi Michael, Apologies if the parcel arrived damaged, we sent our replacement parts ASAP so you could get your bars fitted. As we sell hundreds of this type of bar for your van we are unsure why you had to drill your van, all our bars require NO DRILLING and fix to existing fixing points on your van, we provide PDF guides and a video on our website which shows you how and where to fit the bars and most customers have no problems fitting them themselves, I am sorry this wasn't the case with you. If we can help further please do not hesitate to get in touch. Regards Vanpimps

Posted 8 years ago

“Hi all .. If you need any thing at all for your vehicle your first stop should be Van pimps.co.uk We ordered our parts and they were delivered on time and without any hic ups..!! We would fully recommend van Pimps. William & Maxine..............”

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Posted 8 years ago

Hi William and Maxine! Many thanks for your great review! Were glad your happy with the rear spoiler you ordered and i'm sure it looks tip top in your Vivaro. Please feel free to upload a picture of your van to our website. Kindest regards,Vanpimps.

Posted 8 years ago

“Can't make a comment at the moment as still waiting on the windows !!!! I was called by customer services after we placed the order to say you had received the payment and order and was told , as I suspected you didn't have them in stock .... But assured me they would be in stock after the 9th .. I assumed it would be the 9th of May but was never told what month !!!! As I said I'm still waiting ......”

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Posted 8 years ago

Hi Amanda, Sorry but there was a delay in manufacture which was out of our control, your goods will be with you in the next couple of days and we hope you are satisfied with your order. Many thanks Vanpimps

Posted 8 years ago

“The Van window is awesome! wish I had done it two years ago when I purchased the van, ordering was painless and the delivery was spot on. window quality is very good. Getting a new van soon and know where to get my windows. thanks to all involved George Ives...........in the slow lane”

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Posted 8 years ago

Hi George, Thanks for leaving a 5* review! I'm sure you van looks great now with a Vanpimps window in! Good luck purchasing your new van, We look forward to supplying you with more windows :D Kindest regards, Vanpimps

Posted 8 years ago

“Great service. Fast despatch. Great value for money.”

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Posted 8 years ago

Hi Jonathan, Many thanks for you review! We strive to give the best customer service we can and we know the customers love the speedy delivery!- We are delighted that you are happy with your Side bars and Roof rails. Kindest regards, Vanpimps. :)

Posted 8 years ago

VanPimps is rated 4.7 based on 3,170 reviews