VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,166 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,166 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

VanPimps 5 star review on 15th December 2024

605

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and a great quality product a nice finish and easy enough to fit”

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Posted 2 years ago

Cheers for the great review. We hope to see you back at VanPimps again soon!

Posted 2 years ago

“Very pleased with the service, very helpful company, great product 5 stars”

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Posted 2 years ago

Thank you for the five-stars Ian, we really appreciate it!

Posted 2 years ago

“I bought a bonnet bumper and although I havnt fitted it yet, it does look good. I would say though the delivery was quick and the guy who delivered it (it said Darren on the package) was excellent, took the time to stop and chat about the van”

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Posted 2 years ago

Thank you for the feedback Mark. We are happy to hear your item arrived quickly and that you could have a chat with Darren! We hope to see you back soon.

Posted 2 years ago

“Very speedy delivery and product was everything and then some”

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Posted 2 years ago

Thank you for the excellent feedback Alistair! We hope to see you back at VanPimps again soon.

Posted 2 years ago

“There are companies that take money and send an item and forget about customer service. This company goes above and beyond and is an excellent one to deal with. You will get what you ordered and if there is an issue, it is resolved quickly, efficiently and politely. Superb company to deal with”

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Posted 3 years ago

Thank you for taking the time to write us such a positive review Colin. We are so happy to hear that your experience with us was a good one. We hope to see you back at VanPimps again in the future!

Posted 3 years ago

“Ordered seat covers and steering wheel cover for Mercedes van. Shipping to N. I within 3/4 days.”

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Posted 3 years ago

“Hi Guys, more of a question really. I've fitted the rails and now the curtains but looking at other people's applications I'm not sure my curtains are long enough. I have 600mm long curtains but have to stretch them to 700mm to put the bottom runners in the rails. Is this correct? happy New Year Richie”

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Posted 3 years ago

Good afternoon Richard, Apologies that you are experiencing difficulties with your curtains. I have created you a customer services support ticket with images to show the natural and stretched drop as I wasn't able to attach them here. Your support ticket number is 70523, if you could kindly reply t the ticket and our customer services department will be more than happy to help. Many thanks VanPimps.

Posted 3 years ago

“Hi the window leaks the seals are not the greatest but that is not vinpimps doing its the design of the window trying to sort out as can not continue building van until sorted out”

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Posted 3 years ago

Good afternoon Kenneth, Many thanks for your review and we are sorry to read that you are experiencing issues. I have taken a look in our customer services department and I cannot find any correspondence from you regarding this. I have created your support ticket, number 70521. Could you kindly reply to this ticket and our customer services department will be more than happy to help you. Kind Regards VanPimps.

Posted 3 years ago

“Bought side steps and couldn't work out how they went on so one quick phone call and the helpful chap talked me through it excellent service 👌”

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Posted 3 years ago

Cheers for the five-star review Kelvin. We are glad to hear our team could help you out with fitment!

Posted 3 years ago

“Having just brought a xlwd crafter to to convert to a camper for us. Found VanPimps very helpful quick and easy to communicate with.”

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Posted 3 years ago

Cheers for the five-star review Peter, we really appreciate it!

Posted 3 years ago

“I would like to say what a great team you have. I placed my order with you which was very well priced and also a very reasonable rate for postage especially as my address was offshore. My order was overdue, which in these times was not a surprise and very understandable. When I contacted vanpimps they were very apologetic and promised to chase the courier. They kept to their word and kept me informed throughout. My parcel arrived and I am more than happy with the product and the service I received. I would highly recommend this company.”

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Posted 3 years ago

Hi David, Thank you for taking the time to leave us such an in-depth and positive review. We are so happy to hear that our service ticked all the boxes for you and that your order arrived after the chase up. We hope to see you back at VanPimps again soon!

Posted 3 years ago

“Great team of people at Vanpimps. I ordered the wrong seatcovers for my van, but Ollie and Michelle were very helpful in getting my replacements sorted.”

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Posted 3 years ago

Thank you for the excellent review Stanley. We are glad to hear that Ollie and Michelle could offer a helping hand!

Posted 3 years ago

“Great service and product.”

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Posted 3 years ago

Thank you for taking the time to leave us a five-star review!

Posted 3 years ago

“The product was excellent really good quality only negative I have was the time it took for delivery. Need faster delivery when charging customer delivery.”

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Posted 3 years ago

Thank you for the great review Andrew. We appreciate the feedback on our shipping. Have a good day!

Posted 3 years ago

“Very fast service, great communication. Unfortunately didn't realise there was no bond /fitting kit with the glass .”

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Posted 3 years ago

Thank you for leaving us a five-star review Rob!

Posted 3 years ago

“I have quite a number of orders from vanpimps first class they do what it says on the tin keep up the good work thank you.”

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Posted 3 years ago

Thank you for the great review Michael. It's amazing to have positive feedback from a regular customer like you! We hope to see you back again in the future.

Posted 3 years ago

“Thank you very much for you help with the seat covers! I'm just gutted that I couldn't have them in the end due to my van having unusual seats.”

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Posted 3 years ago

Thank you for leaving us the great feedback Cherileen! We are sorry that we couldn't find a solution for your seats on this occasion.

Posted 3 years ago

“Purchased the leather seat covers they are excellent value and they look great definitely recommend them”

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Posted 3 years ago

Cheers for the review David. We are happy to hear your new Seat Covers look good and we hope to see you back at VanPimps again soon!

Posted 3 years ago

“Excellent service and excellent products”

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Posted 3 years ago

Excellent review! Cheers for the five stars Clint.

Posted 3 years ago

“5 star highly recommended fast delivery item arrived in new condition”

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Posted 3 years ago

Thank you for the awesome review John. We hope to see you back at VanPimps again soon!

Posted 3 years ago

VanPimps is rated 4.7 based on 3,166 reviews