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VanPimps Reviews

4.7 Rating 3,172 Reviews
93 %
of reviewers recommend VanPimps
4.7
Based on 3,172 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read VanPimps Reviews
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Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

Anonymous
Anonymous  // 01/01/2019
Quick . Well wrapped .impressed.can't wait to start cheers; Gary
Helpful Report
Posted 9 years ago
Hi Gary, Many thanks for your great review, I'm glad your happy with your Ducato windows. When they are fitted feel free to upload a photo onto our website of the finished piece!. Kind Regards, Vanpimps
Posted 9 years ago
Well packaged and delivered on time. A trustworthy online retailer
Helpful Report
Posted 9 years ago
Hi Philip, Many thanks for your great review. I hope your door sill covers look fab on your Transit Custom. Kindest regards, Vanpimps.
Posted 9 years ago
I have to admit i didn't expect to see my windows so soon, what great service, thanks alot.
Helpful Report
Posted 9 years ago
Hi Gerald. We pride ourselves on our customer service and speedy delivery and try to give our customers the best experience we can! I hope your happy with your Toyota Hiace windows and i'm sure they look fab on your van. Many thanks for your review, Kindest regards Vanpimps
Posted 9 years ago
Ordered 2 side windows for my vito both arrived less than 48hrs later and very well packaged. The quality is very good and their fitting video is much better than an ikea style fitting instructions
Helpful Report
Posted 9 years ago
Hi Simon, Many thanks for your review- I'm glad you happy with your windows and i'm sure they look superb on your Vito!! Kindest regards Vanpimps
Posted 9 years ago
Ordered 5 windows, one arrived smashed, but a replacement was sent out quickly after proof of the smashed one was provided. Could have done with a more detailed youtube clip online to watch showing how to apply the adhesive using the notched nozzle. I only figured this out on the last two windows and consequently have quite a few leaks to rectify with bathroom silicone. I also managed to stick the nearside rear glass a touch too far forward, so it just fouls on the sliding door when it opens (not when it's shutting). A heads up on this for the total novice would be really helpful too! Overall an excellent quality product, at a very reasonable price.
Helpful Report
Posted 9 years ago
Hi Seb. Many thanks for your 4* review. i will pass your feedback onto the guys who deal with the fitting videos-with regards to your windows i do hope you get this sorted and do not hesitate to contact us in any way if we can be of any assistance with this. Kindest regards. Vanpimps
Posted 9 years ago
Good service looks good quality and works well
Helpful Report
Posted 9 years ago
Hi Shawn, Many thanks for your great review. We are glad your happy with the products your ordered. Kind regards, Vanpimps
Posted 9 years ago
Very quick delivery, arrived in perfect condition, thank you
Helpful Report
Posted 9 years ago
Hi Carol, Thanks for your great review, i hope you are very happy with the door sill covers that you ordered. Kind regards Vanpimps
Posted 9 years ago
Found the ordering process simple and received the correct part as requested and it arrived within the timeframe stated. Fitted the part without drama and continued with life ,almost boring ! The rest of my day not so smooth , which did not involve your good selves ,think its called balance ! yours Dave Wills.
Helpful Report
Posted 9 years ago
Hi David, Many thanks for your great review. I'm sorry that the rest of your day wasn't as smooth as the fitting of the product- however i do hope your weekend was better!. Again Many thanks, Kindest regards Vanpimps
Posted 9 years ago
Ordered online and a very quick turn-around. Would use again. Thanks.
Helpful Report
Posted 9 years ago
Hi Stuart, Thanks for your great review. We look forward to doing business with you again soon!. Kind regards Vanpimps
Posted 9 years ago
not a problem,well packed ,quick delivery,great price,i have shopped around and just cant find a better price/service,,will use again,many thanks van_pimps
Helpful Report
Posted 9 years ago
Hi Stephen, Many thanks for your great review. We strive the give the best prices and customer service we can. We look forward to hearing from you soon. Kind regards Vanpimps
Posted 9 years ago
A mistake was made on the correct side step ordered for my vivaro and i phoned up to change it and had no hassles in another being sent out very promptly with no restocking or carriage fee. All in all a very professional company with excellent customer care just what you want. Keep up the good work VAN PIMPS.
Helpful Report
Posted 9 years ago
Hi Alistar, Thanks for your great review. Please accept my apology for the incorrect item at first, however i'm glad you were happy with the speed of the replacement and i hope your are more than happy with the side steps ordered. We strive to give the best customer service we can to keep our customers extremely happy. Again many thanks. Kindest regards Vanpimps.
Posted 9 years ago
Receiving my order of Stainless Steel wing mirror covers - Grill Strips -Door Handle covers , The latter two were ok but the issue was the so called superior Wing mirror covers , these were very flimsy and not worth the price , also luckily i had ordered the adhesive as there was no way the sticky strips would of held any of the above items in place , in fact anybody fitting these items need, wire - duck tape - and the adhesive , i also removed the sticky strips before fitting.Being impulsive i fitted them but in hindsight should of sent them back .
Helpful Report
Posted 9 years ago
Hi John, I'm sorry you were not happy with the wing mirror covers you received, This is the first we have heard of this, of course if you had contacted us regarding this we would have been more than happy to help and rectify the problem for you. Kindest regards Vanpimps.
Posted 9 years ago
Quick delivery and Nice product but can't stand on them as not strong enough. One bracket had to be fabricated as petrol tank in place where you are supposed to put it. Still nice eye candy I suppose
Helpful Report
Posted 9 years ago
Hi Simon, Sorry to hear that, We have sold many of these and never had this issue. They can be used for practical use like stepping to get in and out of the vehicle. With regards to fitting you shouldn't have needed to fabricate any bracket and all the correct fixing points should be there without anything in the way. please do not hesitate to contact us if needed. Many thanks Kind regards Vanpimps
Posted 9 years ago
Haven't got round to fitting the windows yet , But a gr8 price and Quick delivery! Well done to you and your team !!!
Helpful Report
Posted 9 years ago
Hi Hugh, Many thanks for your review and good luck fitting your windows i'm sure they will look great!. Kind regards Vanpimps
Posted 9 years ago
Very good company to deal with. Outstanding components from the order we were kept informed of possible delivery date, contacted once they had arrived. Excellent service Tony
Helpful Report
Posted 9 years ago
Hi Tony, Many thanks for your review, pleasure doing business with you. Kind regards Vanpimps
Posted 9 years ago
excellent service and communication A+++++++++++++++++ company
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Posted 9 years ago
Hi Frank, This is an excellent review, Thankyou. Kind regards Vanpimps
Posted 9 years ago
I ordered 2 items from vanpimps, and my credit card was actioned. However, I had a call from Maddy to say one was out of stock, would I like the other one sending? I said to keep it if the second item would be in stock soon, and send them both together as originally planned. She said it would be January before new stock arrived, so I said to keep my money and send the second item when stock was in, if it could be sent without extra carriage charge (as it was not my fault of having no stock). That would be good customer service! She turned that down.... Now the first item has arrived (on time & in good condition) there is no paperwork - no invoice, no card payment slip, no card refund slip, no compliments slip, NOTHING! So much for getting the 2 items as a Christmas present!...
Helpful Report
Posted 9 years ago
Hi Keith, Many thanks for your review, I offer my upmost apology for the item being out of stock but unfortunately this does sometimes happen. With regards to your invoice ect.. you should have them all through email. If you have not received any of these i can send them over in the post if you still require them. Kind regards Vanpimps
Posted 9 years ago
Very good service . Windows that I bought for a camper con version in my option best on the market. Delivery spot on time
Helpful Report
Posted 9 years ago
Hi Ray, Many thanks for your great review. We strive the give the best customer service we can with great quality window and a speedy delivery. Kind Regards Vanpimps
Posted 9 years ago
I'm extremely happy with the vivaro chequered bonnet bra . Many thanks and will definitely be buying from Vanpimps again
Helpful Report
Posted 9 years ago
Hi Richard, Many thanks for your review. We are glad that that you are happy with your bonnet bra. Feel free to upload a picture of your van onto our website. We look forward to doing business with you again soon. Kind regards Vanpimps.
Posted 9 years ago
Despite the product I ordered being out of stock I was informed about this and offered a full refund.As I still wanted the goods I said I was prepared to wait and the company kept me informed as to the progress of my order until it was delivered.Excellent,friendly service,would recommend this company highly
Helpful Report
Posted 9 years ago
Hi John, Many thanks for your review. I apologise for your item firstly being out of stock. We strive to give the best customer service possible to our customers, I'm glad you were happy with this. Kindest regards Vanpimps
Posted 9 years ago
VanPimps is rated 4.7 based on 3,172 reviews