VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,168 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,168 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

VanPimps 5 star review on 15th December 2024

605

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a side windows for a sprinter , all good and fitted my self As in your your YouTube video , hopefully this morning it’s not on the yard floor ! My only complaint is , the glass was delivered in only a plastic wrapper ! This was a big window , delivered to my neighbors house , then to my van , then to my yard , just for the lesser experience individual as well as my self , it just didn’t feel right, A cardboard box would have helped , Thanks anyway , would recommend”

Helpful Report

Posted 5 years ago

Hi David Thank you for your review we appreciate the positive feedback, Please note that the reason for your glass being delivered the way it was is because the order was delivered on our own delivery vehicle that has been purposefully designed to deliver our glass which is why your window had turned up in minimal packaging. I hope this helps. Thank you Kind Regards VanPimps

Posted 5 years ago

“Excellent service very helpful staff. When I had a problem caused by myself I might add. They went out of there way to help me. I recommend this company. Derek p sudbury”

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Posted 5 years ago

Hi Derek Thank you for your great review we always appreciate the positive feedback. And we are pleased that you are happy with our services. Kind Regards Vanpimps

Posted 5 years ago

“I would highly recommend. Fast, efficient very impressed that glass was delivered in a purpose built van. Will definitely use again. Customer Service excellent.”

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Posted 5 years ago

Hi Andrew thanks for your 5 star review we love to hear the great feedback and that you are happy with our glass and delivery service. Hope to hear from you again soon Kind Regards Vanpimps

Posted 5 years ago

“Bought sliding door and two barn door windows delivered in two days. Theyre of excellant quality and for a first timer easy to fit. Also customer service very good would use and recommend van pimpswithout hesitation.n”

VanPimps 5 star review on 16th September 2019

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Posted 5 years ago

Good afternoon Trevor, many thanks for your 5 star review and compliments regarding our products and delivery service, we are glad to hear that you are happy with your Mercedes Sprinter Glass, it looks fantastic! We do hope to hear from you again soon, take care. All the best, The VanPimps Team!

Posted 5 years ago

“I purchased a seat, it came really fast & in fab condition.”

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Posted 5 years ago

Good afternoon Michael, many thanks for your 5 star review and compliments regarding our delivery service and products, we are glad to hear that you are happy with your Spoilers and splitters purchased from ourselves, we're sure that they look great! We do hope to hear from you again soon, take care. All the best, The VanPimps Team!

Posted 5 years ago

“Quick delivery very pleased with window kit, they haven't skimped with materials have a little bit left over very helpful shown a good video that helped a lot five stars. Will trade with them again.”

Helpful Report

Posted 5 years ago

Good morning and thank you for your excellent review regarding us as a company and our products. We hope your Dispatch van looks great with the windows fitted. See you again soon. Vanpimps Team.

Posted 5 years ago

“Van Pimps are wonderful and really very helpful. Fabulous products and I wouldn't hesitate in recommending them to anyone.”

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Posted 5 years ago

Hi Catherine, many thanks for your super review and recommendation. We are happy to read that you like our Master Opening Windows. See you soon, Vanpimps Team.

Posted 5 years ago

“I haven't fitted the windows yet but every thing looks to be brilliant. all windows were delivered on time . and the hole package looks good thank you. paul.”

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Posted 5 years ago

Thank you for your 5 star review Paul and we hope that once you have fitted our Ducato windows that it makes a huge difference to your van 😊 All the best, Vanpimps.

Posted 5 years ago

“Brilliant service , quick safe delivery. No problem to small for them to sort. Delivery 2nd working day from order. THANKS Phil w”

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Posted 5 years ago

Hi Phil, thanks for your excellent review. We hope your Ducato van looks great with our windows fitted We hope to see you again soon, Vanpimps Team.

Posted 5 years ago

“Product very good. Staff friendly and knowledgeable”

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Posted 5 years ago

Hi Michael, we are happy to read that you like our Ducato Running Boards. We hope to see you again in the near future. Many thanks, Vanpimps.

Posted 5 years ago

“Window arrived on time with fitting kit Excellent fit and quality Would recommend.”

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Posted 5 years ago

Good morning, many thanks for your great review and recommendation. Hope your Trafic van looks fantastic with our window fitted 😊 All the best, Vanpimps Team.

Posted 5 years ago

“Thanks guys You have renewed my faith in online shopping experiences! Bought the side windows for my Sprinter van and was worried that they would be damaged in transit. I was kept up dated at every stage of the purchase and the arrived well packaged and on time as described. I opted to have a crack at fitting the windows myself and found the instructions easy to follow, the hardest part was finding decent jigsaw blades! The windows went in (both sides) in one day and totally transformed the van. I would give the service 5* the product 5* and after care 5*. I would definatley use Vanpimps again.”

Helpful Report

Posted 5 years ago

Good morning Gary, many thanks for your 5 star review and excellent feed back regarding our company, we are glad to hear that we fulfilled your expectations, we are also glad to hear that you are happy with your glass purchased from ourselves, we're sure that it looks great! We do hope to hear from you again soon, take care. All the best, The VanPimps Team!

Posted 5 years ago

“Had a problem with one of my curtains on my van , contacted van pimps and a replacement sent out . Excellent corespondents and excellent customer service five stars from me!”

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Posted 5 years ago

Good morning and thank you for your 5 stars regarding us as a company and our great quality curtains.We hope to see you again in the near future. All the best, Vanpimps.

Posted 5 years ago

“Ordered side bars for my L2 Transit Custom, the fixings don’t line up with any holes under the van. Found a video online but the brackets supplied with mine are not the same. Called VanPimps for advice and they just said watch the video again! No instructions, not easy to fit, even worse custom service and when it comes to reruns they said send us an email. Did and heard nothing back 5 days later!!! Avoid using them”

Helpful Report

Posted 5 years ago

Hi Dean, Many thanks for your review. We are sorry to hear this!. We strive to give the best customer service we can. I have looked into our customer service tickets and I can see that you got in touch regarding the fitment of the bars on Friday at 10:55 and my colleague replied to your message at 11:07. He did advise in this message that he has tried to call and left a message advising that we did have some paper instructions for you that we needed to send over, these were sent in the email. We do hope that you received the email reply and the instructions. Please do not hesitate get in touch should you need any help. Our customer service team will be more than happy to advise. Kindest regards, VanPimps.

Posted 5 years ago

“Great service, would definitely use again!”

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Posted 5 years ago

Good afternoon Darren, thank you for your 5 star review and compliments regarding our service, we are glad to hear that you are happy with your Curtains purchased from ourselves, we're sure that they look great! We do hope to hear from you again soon, take care. All the best, The VanPimps Team!

Posted 5 years ago

“Product arrived in good time. Regular updates regarding order.”

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Posted 5 years ago

Good afternoon Robert, thank you for your 5 star review and compliments regarding our delivery and communication, we are glad to hear that you are happy with your Bonnet bra, we're sure it looks great! We do hope to hear from you again soon, take care. All the best, The VanPimps Team!

Posted 5 years ago

“Good service. No issues. Would definitely recommend”

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Posted 5 years ago

Good afternoon Mark, thank you for your 5 star review and compliments regarding our service, we are glad to hear that you are happy with your Full set of Citroen Relay glass, we're sure that it looks great! We do hope to hear from you again soon, take care. All the best, The VanPimpsTeam!

Posted 5 years ago

“Seat covers. How suppose fit headrest as cant get round bars on headrest due to where zip position. Also impossible to secure double seat in van when head board in.also got a type pouch thing with one slit in end & 2 round holes underneath no idea what for.had cut zips off headrest & put tie wraps on not at all happy. Gave up trying to phone company as put on hold would not buy again”

Helpful Report

Posted 5 years ago

Hi Dean, Thanks for your review. I am terribly sorry that you had problems with your seat covers. I have looked into this for you and I can see that you did contact our customer service team over the weekend, we replied to you Monday 19th asking for images of the problems so we can have an understanding of what the problem is. As soon as we receive these we can help get the issue rectified for you. Again please accept our utmost apologies for this. We look forward to hearing from you. Kind regards, VanPimps.

Posted 5 years ago

“Excellent service, very happy will be dealing with van pimps a lot, Nice to deal with genuine dealer thanks again”

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Posted 5 years ago

Good afternoon Clifford, thank you for your recent 5 star review and compliments regarding our service, we are glad to hear that you are happy with your Renault Trafic glass, we're sure they'll both look lovely once installed, we do hope to hear from you again soon, take care. All the best, The VanPimps Team!

Posted 5 years ago

“Bought side windows for a Renault Trafic. Very good quality windows plus helpful instructional video made fitting them easy. The opening window works well and they make the van look and feel much more like a camper. I would highly recommend.”

Helpful Report

Posted 5 years ago

Good afternoon David, thank you for your 5 star review and compliments regarding our Renault Trafic windows, we are glad to hear that you are happy with them, we're sure that they look fantastic! We do hope to hear from you again soon, take care. All the best, The VanPimps Team!

Posted 5 years ago

VanPimps is rated 4.7 based on 3,168 reviews