VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,164 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

VanPimps 5 star review on 15th December 2024

605

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always fairly quick to ship.”

Helpful Report

Posted 1 year ago

Hi Ben, Thanks for the great review! We are glad to hear you are happy with our service! Hope to see you soon! All the best from the VanPimps team.

Posted 1 year ago

“Customer service is very poor(phone line straight to answer phone comparitivly slow to deal with emails and alsoslow to dispatch...most better company's do next day delivery not3 + day. Quality control not all it should be sent a window obviously faulty ( see through ceramic border,when replacement arrived it also had minor fault in ceramic border. I bought edging bead and adhesive elsewhere at a better price. On a positive note windows fit well and look good.3 windows Ducato 2020”

Helpful Report

Posted 1 year ago

Good afternoon, Many thanks for your feedback and we are sorry that you feel this way. We can see that you contacted us with regards to the issue on Monday 30th of January at 13.30pm and we responded back to you on the Tuesday 31st of January at 12.50 pm to apologise and a replacement window was issued that day. Your replacement order was dispatched on the 1st of February and delivered to you the following day. We cannot see any correspondence from you to advise of the minor fault on the replacement window, please email support@vanpimps.co.uk and our support team will be able to assist with this. Apologies for the inconvenience caused. VanPimps.

Posted 1 year ago

“Really prompted service Mercedes van seat covers are 1st class Highly recommend Regards Paul Rodgers….”

VanPimps 5 star review on 12th February 2023

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Posted 1 year ago

Hi, Thank you for the 5 star review! We are pleased to hear you are happy with your sprinter seat covers, they look brilliant! We hope to see you soon! All the best from the VanPimps team.

Posted 1 year ago

“Excellent thanks”

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Posted 1 year ago

Hi Stephen, Thanks for the 5 star review! We are happy to hear you are pleased with your universal opening windows! We hope to see you soon! All the best from the VanPimps team.

Posted 1 year ago

“Very good product and excellent communication.”

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Posted 1 year ago

Hi Andrew, Many thanks for your 5 star review! We're pleased to hear you are happy with your new seat protector and our service! Hope to see you soon! All the best for the VanPimps team.

Posted 1 year ago

“Shocking . Inferior product at premiums prices . Staff are rude make false accusations and fail to return calls agreeing to apologise .”

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Posted 1 year ago

“Used Van Pimps a few times now, Everything is always packaged well and arrives when they say it should. Cant fault them, will be ordering more during my van conversion.”

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Posted 1 year ago

Hi Wayne, Many thanks for your 5 Star Review. We appreciate your kind feedback and are glad to hear you are pleased with the Van Conversion Sound/Heat Insulation. We hope to see you again in the near future. All the best from the VanPimps Team.

Posted 1 year ago

“Ordered parts came within a couple of days exactly as described excellent service”

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Posted 1 year ago

Hi Colin, Thanks for the 5 star review! We're happy to hear you are pleased with your new wind deflectors and our service! We hope to see you soon! All the best from the VanPimps team.

Posted 1 year ago

“Everything delivered on time and well packed. Will definitely recommend and use again”

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Posted 1 year ago

Hi Stuart, Thanks for the 5 star review! We're glad to hear you are please with our service and your window bonding kit! Hope to see you soon! All the best from the VanPimps team.

Posted 1 year ago

“Brilliant service, great product, right price. A++”

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Posted 1 year ago

Hi Darren, Thank you for the 5 star review! We are happy to hear you are pleased with our service and your new HEKO wind deflectors! We hope to see you soon! All the best from the VanPimps team.

Posted 1 year ago

“Fast delivery and great product. Very responsive for any queries you may have before buying :)”

VanPimps 5 star review on 6th February 2023

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Posted 1 year ago

Hi Kevin, Thank you for your 5 star review! We are pleased to hear you are happy with your new running boards, they look great! We hope to see you soon! All the best from the VanPimps team.

Posted 1 year ago

“usefull and money well spent, helpfull thanks”

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Posted 1 year ago

Hi Avtar, Thank you for the 5 star review! We are happy to hear you are pleased with your recent order! We hope to see you soon! All the best from the VanPimps team.

Posted 1 year ago

“Had a damaged item. Sent another straight out. Top service.”

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Posted 1 year ago

Hi, Thank you for your 5 star review! We're glad we could help and are pleased to hear you are happy with our service! We hope to see you soon! All the best from the VanPimps team.

Posted 1 year ago

“Purchased side windows for van as a package with adhesive and everything you need for the job ,there’s a good tutorial online showing you the start to finish process. Happy with the end result and will be using VanPimps again.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your 5 star review! We are pleased to hear you are happy with your new front window package! We hope to see you soon! All the best from the VanPimps team.

Posted 1 year ago

“Item arrived damaged and late”

Helpful Report

Posted 1 year ago

Good morning Adrian, Apologies for this. We have taken a look in our customer services department and cannot find any correspondence from you with regards to reporting this, we ask our customers to report any damage to us as soon as possible so we can rectify any problems. Could you please email support@vanpimps.co.uk and a member of our team will be able to assist you with this. Many thanks VanPimps.

Posted 1 year ago

“For service speed of delivery packing and service have been excellent product looks good but havent fitted as yet .. will use again”

Helpful Report

Posted 1 year ago

Hi Ray, Thank you for your recent order and 5 star review! We're pleased to hear you are happy with our service and your new front window package! We hope to see you soon! All the best from the VanPimps team.

Posted 1 year ago

“Good delivery times but unfortunately the quality of the product is poor. Only 2 popper which are in the middle so still allows light through all corners, also no installation instructions so overall not happy with the product unfortunately.”

Helpful Report

Posted 1 year ago

Hello Matthew, Many thanks for your comments. Our curtains are very popular with our customers and come with 2 x tie backs. 2 x male and female poppers on each curtain to allow the to attach to the side aperture. Pre-drilled rails for mounting the curtain rail in your campervan. Pre drilled end stops for the rails. Small head self tapping fixing screws designed to not snag on the curtain gliders! We are sorry that you are not happy with the item, please email support@vanpimps.co.uk and a member of our team will be able to assist you. VanPimps.

Posted 1 year ago

“Very poor way to big for seats did email vanpimps no replies a waist of £142 don't buy if you'd fiat ducato”

Helpful Report

Posted 1 year ago

Hi Gary, We are sorry to hear this. We cannot find any correspondence from your email address that is on your order. Please email support@vanpimps.co.uk along with your order number and a member of our customer services team will be able to help you. Apologies for any inconvenience caused. VanPimps.

Posted 1 year ago

“You maxair fans are too expensive”

Helpful Report

Posted 1 year ago

“Side door bottom runner was a poor fit resulting in more loose play than the original. I didn't want to modify the bracket too much and render it useless but I ended up buying the whole lot elsewhere.”

Helpful Report

Posted 1 year ago

Good morning Ian, We are sorry to hear this. We have taken a look in our customer support system and can see that you have not contacted us with regards to this. Could you please email support@vanpimps.co.uk and a member of our team will be able to assist you with this. Apologies for the inconvenience caused. VanPimps.

Posted 1 year ago

VanPimps is rated 4.7 based on 3,164 reviews