VanPimps Reviews

Name: VanPimps
Address: Unit 1 Manor Drive, Sileby, Loughborough, Leicestershire
Rating: 4.71

4.7 Rating 3,160 Reviews

93 %

of reviewers recommend VanPimps

4.7

Based on 3,160 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 441 7550

Email:

info@vanpimps.co.uk

Location:

Unit 1 Manor Drive, Sileby, Loughborough
Leicestershire
LE12 7RZ

VanPimps 5 star review on 15th December 2024

605

Anonymous

Anonymous // 01/01/2019

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“Excellent service and very helpful staff. Highly recommend them.”

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Posted 9 months ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the VanPimps team.

Posted 9 months ago

“Curtains were perfect and easy to fit thanks”

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Posted 9 months ago

“Extremely disappointed with my most recent order, granted it may have been a courier issue as goods were delivered damaged and not fit for purpose, which had a knock on effect on my own business. The staff at vanpimps were supportive of my situation however we're unable to redeliver goods in time to meet my deadline. Future purchases will require ordering a month in advance.”

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Posted 9 months ago

Hello, We do apologise you had received your items damaged. I have looked into this and can see you had refused delivery and sent us an email regarding this on Friday. As the delivery was refused we have to wait for the item to get back to ourselves to look into this further. Our customer service team will reach out to yourself as soon as the items have arrived back to us regarding the next steps. Unfortunately as we are courier dependant, some damages can occur during transit. We do ask customers allow time between receiving their order and booking in for fitting in case any damages have occurred in transit as this allows us the appropriate amount of time to get the issue resolved. We do apologise for the inconvenience caused. VanPimps.

Posted 9 months ago

“Bit of a mixed bag really getting the order then finding out it isn’t even the product you wanted”

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Posted 9 months ago

Hello, We do apologise you feel this way. We have looked into this and can see you have filled out our returns form as you had ordered incorrectly. We have emailed you back with all your returns information and as soon as the product is back with us our customer service team will be in contact regarding this. Apologies for any inconvenience. VanPimps.

Posted 9 months ago

“Excellent company. Will definately use again.”

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Posted 9 months ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the VanPimps team.

Posted 9 months ago

“Good product delivered quickly and very well packaged - perhaps a bit too well! ;)”

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Posted 9 months ago

“Customer service and contact is very good, products (seat covers) very good, however the set delivered for my 2017 transit custom had an issue whereby the double seat back has an opening for the seatbelt housing which was way too small and the join for the zip was way off. They were returned to compare but Vanpimps decided to refund. I really wanted a solution to keep the covers.”

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Posted 9 months ago

“Many Thanks for the speedy delivery of my Safari window from your clearance section.Excellent condition as described. Loved the sticker telling me who had packed it,nice touch. Well done VanPimps. Best regards Ern Lindgren.”

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Posted 9 months ago

“Very good quality seat covers not easy to fit but really nice,and customer aftercare is first class”

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Posted 9 months ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the VanPimps team.

Posted 9 months ago

“Great service and fast delivery will be back”

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Posted 9 months ago

“Absolutely A1 thanks”

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Posted 9 months ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the VanPimps team.

Posted 9 months ago

“Very happy with service and quality of goods and any chance I can get just two rail end cap and four curtain hooks”

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Posted 9 months ago

“Excellent service and excellent easy to use Web site item arrived on time and well packaged would definitely recommend”

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Posted 9 months ago

“Fast delivery, everything as described, instructions were very clear and easy to follow. As someone who has never fitted a window before I seem to have done it with success, they're still attached to the van and havent leaked at all even during the many days of heavy rain.”

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Posted 9 months ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the VanPimps team.

Posted 9 months ago

“excellent quality curtains . nice and thick easy to fit . took about half an hour . will be buying another set for the back of the van 10/10”

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Posted 9 months ago

“To be short and sweet I don't really write reviews but I felt I had to ,due to the quick and hassle free service I received, having g bought the wrong windows due to me being new to this I E knowing from mwb to xlwb etc I sent them back for a refund which was honoured and I was sent the correct windows !!! Amazing now fitted it's just the service I needed as I made a error on my half but vanpimps took away that stress over night ! Thanks guys will be back for more as I build regards Mr jenson”

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Posted 9 months ago

“Excellent service excellent product”

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Posted 9 months ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the VanPimps team.

Posted 9 months ago

“Easy to deal with and flooring turned well wrapped and in good time. Will definitely use again”

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Posted 9 months ago

“Great gear, great price, well packaged and on tkme. Thank you”

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Posted 9 months ago

Hello, Many thanks for your great review! We’re pleased to hear you are happy with your new upgrades! We hope to see you soon! All the best from the VanPimps team.

Posted 9 months ago

“Very fast delivery. Product was really good quality and fitted so easy. Would definitely use again.”

VanPimps 5 star review on 9th March 2024

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Posted 9 months ago

VanPimps is rated 4.7 based on 3,160 reviews