Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.80

4.8 Rating 450 Reviews

96 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 450 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, delivery was quick. Really happy with the service provided”

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Posted 9 months ago

Hi Nathan, Thank you for taking the time to leave us a review. We are delighted that you were happy with our service. - Jade

Posted 9 months ago

“Came with instruction that were easy to follow, fitted both in around 30 minutes. Seems good quality and will hinder any scumbags attempts to cut the loom through the slot between the rear doors and lights. Very slight niggle is I would have liked the nuts to be anti-vibration nyloc nuts, or could come with a little packet of thread lock (I used some of my own) but for the price and the extra protection they give I’m very happy with them.”

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Posted 10 months ago

Hi Paul, Thank you for taking the time to leave us a review. We are so glad that you are pleased with the product. I have passed your comments about the nyloc nuts onto our production team. Thank you for the feedback. - Jade

Posted 10 months ago

“Good quality. Easy to assemble and fit.The roller bar was quite expensive for what it is but overall pleased with the purchase”

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Posted 11 months ago

HI Steve, Thank you for taking the time to leave us a review. We are happy you are pleased with the products you ordered. - Jade

Posted 11 months ago

“Replacement keys easy to order and arrived promptly.”

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Posted 11 months ago

Hello, Thank you for taking the time to leave us a review. - Jade

Posted 11 months ago

“Excellent, but then saw it cheaper at Tool-station which annoyed me a little.”

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Posted 11 months ago

Hi Mark, Thank you for taking the time to leave us a review. I'm pleased to hear you're happy with the products you ordered, sorry that these were cheaper elsewhere. If you would like to call customer service on 01392 368 351 a member of our team would be happy to discuss this with you. Kind regards, Jade

Posted 11 months ago

“Shipments 🚚 was on time and packed well”

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Posted 1 year ago

Hi Peter, Thank you for taking the time to leave us a review. - Jade

Posted 1 year ago

“Did what was said you can not ask for more”

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Posted 1 year ago

Hi Sandra, Thank you for taking the time to leave us a review. - Jade

Posted 1 year ago

“Good service and good quality item. Thanks.”

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Posted 1 year ago

Hi Colin, Thank you for taking the time to leave us a review. - Jade

Posted 1 year ago

“Amazing quality Good value for money Only downside very over packaged”

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Posted 1 year ago

Hi David, Thank you for taking the time for leaving us a review. We are glad you are happy with the products. I will pass your comments about the packaging onto the relevant department for their review. - Jade

Posted 1 year ago

“Great thanks Bob”

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Posted 1 year ago

Hi Bob, Thank you for taking the time to leave us a review. - Jade

Posted 1 year ago

“The parts I ordered where exactly right a n the also came on time”

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Posted 1 year ago

Hi William, Thank you for taking the time to write us a great review. - Jade

Posted 1 year ago

“Have used van guard products for many year know and I had to get some spare parts the staff were very friendly and helpful on the phone . Will be using them in the future for more rails”

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Posted 1 year ago

Hi Mark, Thank you for taking the time to review your experience. We are so happy to hear of your good experience. - Jade

Posted 1 year ago

“Great service from ordering to delivery”

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Posted 1 year ago

Hi Stephen, Thank you for taking the time to leave us a review. We are so pleased that you are happy with our service and products. - Jade

Posted 1 year ago

“Really all I can is the roof rack I purchased I don’t believe it could be bettered in anyway other than the plastic caps that cover the caps over the Alloy bars could and will break if a ladder was to be dropped on them other than that we’ll happy”

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Posted 1 year ago

Hi Gordon, Thank you for taking the time to write us such a great review, we really appreciate the feedback. We are so glad you are happy with your roof bars! - Jade

Posted 1 year ago

“Amazing service . They were just a phone call away . As I never new what roof rack I needed for my van . And they sorted me out with the right ones . First class”

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Posted 1 year ago

Hi John, Thank you so much for taking the time to write us such a lovely review. The roof rack looks great! - Jade

Posted 1 year ago

“It was great to be able to talk to someone at the company directly, who listened, pulled together the components I wanted and I had them the very next day. Thank you.”

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Posted 1 year ago

Hi Andrew, Thank you for taking the time to write us such a fantastic review. - Jade

Posted 1 year ago

“ordered the three-bar roof system for my van. I was a little hesitant to do the job myself as the roof required drilling but the easy-to-follow instructions were spot on. Really good quality materials form a sturdy roof bar. Highly recommend this product to anybody.”

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Posted 1 year ago

Hi Ross, Thank you for taking the time to write us a such a great review. We are so pleased that you are happy with your roof bars. - Jade

Posted 1 year ago

“I required a seat cover for my 2016 Caddy. I emailed Van Guard to ensure the item they stock would fit and they confirmed it would. As a result I ordered one. Communication was good and the item arrived quickly. However, the seat cover does not fit and is a complete waste of time. £27 wasted.”

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Posted 1 year ago

We're sorry that the seat cover didn't fit your vehicle. We would be happy to arrange collection and provide a full refund. If you can please call our customer service team on 01392 368 351 we would be happy to resolve this for you.

Posted 1 year ago

“Great service all round. Had the roof bars and roller fitted here and it is ideal. I had a few questions about other products and Mark was very helpful said he would look into it and email the details - which he has done. A good bunch here with great service, highly recommend”

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Posted 1 year ago

“The quality of roof bar excellent and delivered when they said”

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Posted 1 year ago

Van Guard Accessories is rated 4.8 based on 450 reviews