Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.80

4.8 Rating 470 Reviews

96 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

Write Your review

Tell us how Van Guard Accessories made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Van Guard Accessories 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had van guard roof racks on my previous van and I have just purchased a new van so without hesitation I bought new roof racks and a ladder for the back door! Brilliant customer service. Delivery was next day and the products are always brilliant well made and made to last!”

Helpful Report

Posted 9 months ago

Good morning, Euan. Thank you for taking the time to leave us a review and for choosing to shop with us again! We are pleased to hear you are happy with your products and the service received. - Kylie

Posted 9 months ago

“Enquired about having some van hook locks fitted to our 2020 Sprinter. A local fitting centre called me soon after with prices and so I booked the van in. The locks are very high quality, the fitter showed me the difference between these heavy duty units and a cheap alternative. Hopefully they will never be tested but definitely worth having.”

Helpful Report

Posted 9 months ago

Hi, Thanks for taking the time to leave us a review! I'm glad you're happy with the product and service you've received. I've sent this review over to the fitter who helped you out as well as we appreciate their work.

Posted 9 months ago

“Very quick delivery and good quality 👌”

Helpful Report

Posted 9 months ago

Hi Liam, Thank you for taking the time to leave a review, lovely to hear you are happy with our products and service Becky

Posted 9 months ago

“Excellent price and easy to fit with the correct tools .”

Helpful Report

Posted 9 months ago

Good evening, Dez. Thank you so much for taking the time to leave us a review. It's great to hear you're pleased with the item and found installation easy. - Kylie

Posted 9 months ago

“I've purchased 3 roof racks through Van Guard now for various vans, and every time the process from ordering to delivery has been faultless.... 6 Stars if I could have given it!!!!”

Helpful Report

Posted 9 months ago

Good afternoon, Kev. Thank you for taking the time to leave such a wonderful review. We are thrilled to hear how pleased you are with the products, service and delivery. - Kylie

Posted 9 months ago

“If the van gaurd seller on ebay sold me the right length bars in the first place... I would not had to have shelled out another £107...♥”

Helpful Report

Posted 10 months ago

Sorry you have had a negative experience with another distributer, thank you for the review, we are glad we were able to help and get this sorted for you

Posted 10 months ago

“I purchased a set of roof bars a few years back and finally got around to purchasing a pair of ladder clamps to make a better job of securing my ladder ! On both purchasing occasions the ordering and delivery process was quick and efficient. I would use Van Guard again without hesitation .”

Helpful Report

Posted 10 months ago

Thank you Tim for taking the time to leave us a review, lovely to hear

Posted 10 months ago

“Iv had the aluminium bars since 2014 still look good had to get a new footpath last week for a new van. Quick delivery and easy changeover 👍”

Helpful Report

Posted 10 months ago

Good morning, Mark. Thanks for leaving us a review. We are really pleased to hear you are happy with both the product and service received. - Kylie

Posted 10 months ago

“Great product and service”

Helpful Report

Posted 10 months ago

Hi Jeremy, thank you for taking the time to leave a review, lovely to hear you are happy with our product and service Thank you Becky

Posted 10 months ago

“Great product, alwayes use these rack racks when we change our vans.”

Helpful Report

Posted 10 months ago

Hi Robin, thank you for taking the time to leave a review, great to hear you are pleased with our products, thank you for your continued custom Thank you Becky

Posted 10 months ago

“Fast and cheap!”

Helpful Report

Posted 11 months ago

Hi David, thank you for taking the time to leave a review, great to hear you are a satisfied customer Thank you Becky

Posted 10 months ago

“Fantastic products backed up with great service, the website was easy to use and clearly stated what was included and what wasnt. I recieved my order the next day as well which was great. I would have no resivations on recomending Van Guard. Nathan @ Active PS”

Helpful Report

Posted 11 months ago

Hi Nathan, thank you for taking the time to leave a review, lovely to hear you are happy with our website, service and product. Thank you got the recommendations Thank you Becky

Posted 10 months ago

“Bought a Roof Rack for a vivaro L2 from vanguard and it was easy to fit great instructions. There was a problem with one of the nuts that holds on the feet for the roller but after a quick call to customer services a new nut is on its way to me. Very happy with the customer service and the product itself seems really well made.”

Helpful Report

Posted 11 months ago

Hi Andy, thank you for taking the time to leave a review, we are pleased you are happy with product and our customer services, always lovely to hear Thank you Becky

Posted 10 months ago

“Very good service and came when said”

Helpful Report

Posted 11 months ago

Hi Christopher, thank you for taking the time to leave a review, we are pleased your are happy with our service Thank you Becky

Posted 10 months ago

“Great service and free delivery.. part was only a few pounds too”

Helpful Report

Posted 11 months ago

Good afternoon, Dave. Thanks for taking the time to leave us a review. We are pleased to hear you've had a positive experience with us. - Kylie

Posted 11 months ago

“Extremely well built, robust and easy to fit. Feels solid on my van. Would definitely recommend this roof rack. Very pleased with it.”

Helpful Report

Posted 11 months ago

Hi Michael. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with both the product and service and it's always great to receive pictures of our products fitted! - Kylie

Posted 11 months ago

“Excellent attention to deliver components would recommend this company for sure many thanks Vanguard accessories”

Helpful Report

Posted 11 months ago

Hi James. Thank you for taking the time to leave us a review. We’re glad to know that you had a positive experience with us. - Kylie

Posted 11 months ago

“Great service, delivered next day”

Helpful Report

Posted 11 months ago

Hi Dennis. Thank you for taking the time to write us a review. We are pleased you are happy with the service provided. - Kylie

Posted 11 months ago

“Excellent service, and the package arrived very promptly. Thank you.”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for taking the time to write us a review. We are so glad that you are happy with the service. - Jade

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Hi Kieran, Thank you for taking the time to leave us a review. - Jade

Posted 1 year ago

Van Guard Accessories is rated 4.8 based on 470 reviews