Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.80

4.8 Rating 450 Reviews

96 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 450 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had van guard roof racks on my previous van and I have just purchased a new van so without hesitation I bought new roof racks and a ladder for the back door! Brilliant customer service. Delivery was next day and the products are always brilliant well made and made to last!”

Helpful Report

Posted 7 months ago

Good morning, Euan. Thank you for taking the time to leave us a review and for choosing to shop with us again! We are pleased to hear you are happy with your products and the service received. - Kylie

Posted 7 months ago

“Enquired about having some van hook locks fitted to our 2020 Sprinter. A local fitting centre called me soon after with prices and so I booked the van in. The locks are very high quality, the fitter showed me the difference between these heavy duty units and a cheap alternative. Hopefully they will never be tested but definitely worth having.”

Helpful Report

Posted 7 months ago

Hi, Thanks for taking the time to leave us a review! I'm glad you're happy with the product and service you've received. I've sent this review over to the fitter who helped you out as well as we appreciate their work.

Posted 7 months ago

“Very quick delivery and good quality 👌”

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Posted 7 months ago

Hi Liam, Thank you for taking the time to leave a review, lovely to hear you are happy with our products and service Becky

Posted 7 months ago

“Excellent price and easy to fit with the correct tools .”

Helpful Report

Posted 7 months ago

Good evening, Dez. Thank you so much for taking the time to leave us a review. It's great to hear you're pleased with the item and found installation easy. - Kylie

Posted 7 months ago

“I've purchased 3 roof racks through Van Guard now for various vans, and every time the process from ordering to delivery has been faultless.... 6 Stars if I could have given it!!!!”

Helpful Report

Posted 7 months ago

Good afternoon, Kev. Thank you for taking the time to leave such a wonderful review. We are thrilled to hear how pleased you are with the products, service and delivery. - Kylie

Posted 7 months ago

“If the van gaurd seller on ebay sold me the right length bars in the first place... I would not had to have shelled out another £107...♥”

Helpful Report

Posted 8 months ago

Sorry you have had a negative experience with another distributer, thank you for the review, we are glad we were able to help and get this sorted for you

Posted 7 months ago

“I purchased a set of roof bars a few years back and finally got around to purchasing a pair of ladder clamps to make a better job of securing my ladder ! On both purchasing occasions the ordering and delivery process was quick and efficient. I would use Van Guard again without hesitation .”

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Posted 8 months ago

Thank you Tim for taking the time to leave us a review, lovely to hear

Posted 7 months ago

“Iv had the aluminium bars since 2014 still look good had to get a new footpath last week for a new van. Quick delivery and easy changeover 👍”

Helpful Report

Posted 8 months ago

Good morning, Mark. Thanks for leaving us a review. We are really pleased to hear you are happy with both the product and service received. - Kylie

Posted 8 months ago

“Great product and service”

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Posted 8 months ago

Hi Jeremy, thank you for taking the time to leave a review, lovely to hear you are happy with our product and service Thank you Becky

Posted 8 months ago

“Great product, alwayes use these rack racks when we change our vans.”

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Posted 8 months ago

Hi Robin, thank you for taking the time to leave a review, great to hear you are pleased with our products, thank you for your continued custom Thank you Becky

Posted 8 months ago

“Fast and cheap!”

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Posted 8 months ago

Hi David, thank you for taking the time to leave a review, great to hear you are a satisfied customer Thank you Becky

Posted 8 months ago

“Fantastic products backed up with great service, the website was easy to use and clearly stated what was included and what wasnt. I recieved my order the next day as well which was great. I would have no resivations on recomending Van Guard. Nathan @ Active PS”

Helpful Report

Posted 8 months ago

Hi Nathan, thank you for taking the time to leave a review, lovely to hear you are happy with our website, service and product. Thank you got the recommendations Thank you Becky

Posted 8 months ago

“Bought a Roof Rack for a vivaro L2 from vanguard and it was easy to fit great instructions. There was a problem with one of the nuts that holds on the feet for the roller but after a quick call to customer services a new nut is on its way to me. Very happy with the customer service and the product itself seems really well made.”

Helpful Report

Posted 9 months ago

Hi Andy, thank you for taking the time to leave a review, we are pleased you are happy with product and our customer services, always lovely to hear Thank you Becky

Posted 8 months ago

“Very good service and came when said”

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Posted 9 months ago

Hi Christopher, thank you for taking the time to leave a review, we are pleased your are happy with our service Thank you Becky

Posted 8 months ago

“Great service and free delivery.. part was only a few pounds too”

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Posted 9 months ago

Good afternoon, Dave. Thanks for taking the time to leave us a review. We are pleased to hear you've had a positive experience with us. - Kylie

Posted 8 months ago

“Extremely well built, robust and easy to fit. Feels solid on my van. Would definitely recommend this roof rack. Very pleased with it.”

Helpful Report

Posted 9 months ago

Hi Michael. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with both the product and service and it's always great to receive pictures of our products fitted! - Kylie

Posted 8 months ago

“Excellent attention to deliver components would recommend this company for sure many thanks Vanguard accessories”

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Posted 9 months ago

Hi James. Thank you for taking the time to leave us a review. We’re glad to know that you had a positive experience with us. - Kylie

Posted 8 months ago

“Great service, delivered next day”

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Posted 9 months ago

Hi Dennis. Thank you for taking the time to write us a review. We are pleased you are happy with the service provided. - Kylie

Posted 8 months ago

“Excellent service, and the package arrived very promptly. Thank you.”

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Posted 9 months ago

Hi Paul, Thank you for taking the time to write us a review. We are so glad that you are happy with the service. - Jade

Posted 9 months ago

“Great service”

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Posted 9 months ago

Hi Kieran, Thank you for taking the time to leave us a review. - Jade

Posted 9 months ago

Van Guard Accessories is rated 4.8 based on 450 reviews