Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.80

4.8 Rating 470 Reviews

96 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the Ulti bar 3 bar kit for my vivaro. Excellent product, excellent price, excellent quality. Delivery to Jersey in 3 days, very happy customer.”

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Posted 7 years ago

“Excellent service from both Van Guard and the courier company.”

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Posted 7 years ago

“Delivered on time, easy to assemble”

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Posted 7 years ago

“Brilliant service. Ordered it Sunday night, came 1st thing Tuesday and £10 cheaper then other sites. Spot on”

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Posted 7 years ago

“Perfect fit for my Berlingo van. Well pleased and a great price. They say cheap is not always better but these were.”

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Posted 7 years ago

“Easy to order, fitting was simple and quick. Thanks”

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Posted 7 years ago

“Awsome service”

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Posted 7 years ago

“Great service, excellent product really can’t find any fault with Van Guard.”

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Posted 7 years ago

“Excellent roof rack. Very easy to fit and very strong”

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Posted 7 years ago

“Excellent products and very friendly customer services. Wouldn't hesitate to recommend Van Guard to anyone”

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Posted 7 years ago

“I've just purchased 2 x ulti bars & roller for my Transit Connect. Very easy to fit. Tracy sorted my problem out straight away as the roller bar got lost in transit. Excellent customer service. Highly recommended. 😊👍🏻 Thanks again.”

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Posted 7 years ago

“Fantastic product, very helpful staff , easy to fit and very reasonably on price but you have to buy through Van Guard direct to get the best customer service, Don’t use Budet roof racks as their customer service is terrible.”

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Posted 7 years ago

“Roof racks purchased for two of our company vans. Dealing with VanGuard first was quick & easy. Quality of product is good & easy to fit, well worth dealing with.”

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Posted 7 years ago

“I recently purchased a pair of Ulti roof bars with the two load stops. The product itself is excellent. Unfortunately one of the slider which sit inside the bar to which the load stop is fixed got damaged. I initially thought it would work out expensive to purchase a complete unit. I Emailed the company asking if they could assist me. First thing the following morning i received a lovely message from Tracey Sluman, saying she would post the part out to me that day first class at no charge. What a pleasure to deal with a company who do not make a drama out of a situation and obviously have customer service as a priority. Many thanks for making life good.”

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Posted 7 years ago

“I HAD A PROBLEM TRYING TO ASSEMBLE THE FULL LENGTH ROOF BARS ON MY BERLINGO , I DECIDED TO TAKE IT TO THE FACTORY AS ITS LOCAL TO ME AND ON ARRIVAL WAS GIVEN 5* TREATMENT , NOTHING WAS TO HARD FOR THEM AND < LEN > TOOK TIME OUT OF HIS BREAK TO FIT THE ENTIRE UNIT FOR ME . THATS WHAT YOU CALL CUSTOMER SERVICE. I HAVE HAD 3 PRODUCTS FROM THESE GUYS AND ALL OF THEM HAVE DONE THE INTENDED JOB. MY UTMOST THANKS FOR YOUR HELP TODAY. BILL WATSON .. CONTRACT CLEANER .”

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Posted 7 years ago

“We have worked with Van Guard for many years and they always offer a professional service with their choice of high quality products”

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Posted 7 years ago

“Good product fast delivery job done!!!”

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Posted 7 years ago

“Excellent Service and a great product, really pleased with my purchase, I had a minor issue with a couple of bolts & I emailed Vanguard late that night. They contacted me the next day by telephone and asked me what I needed to resolve the issue, The staff member was extremely polite and apologetic for any inconvenience I was caused. Vanguard sorted this minor issue promptly and the bolts arrived by post the following day I didn't even have to leave the house. Excellent product very well protected/boxed and arrived in excellent order. Extremely efficient friendly staff, great to deal with a company with customer satisfaction top of the list and also excellent after sales care team. I will certainly use Vanguard again and recommend them, August 2017 kevin@kdbuilding.co.uk Regards Kevin Thompson”

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Posted 7 years ago

Hi Kevin, thank you for your feedback and please accept our sincerest apologies for this. We will drop you a call shortly to arrange for the correct replacement fixings to be sent out immediately via first class Royal Mail. Once again thank you for your feedback and apologies for the inconvenience.

Posted 7 years ago

“Kit was great, one bolt missing but we picked one up from our local hardwear store. Once fitted wind noise is low and they feel strong and sturdy. would buy again”

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Posted 7 years ago

“Nice lockable tool box and easy to move around.”

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Posted 7 years ago

Van Guard Accessories is rated 4.8 based on 470 reviews