Van Guard Accessories Reviews

Name: Van Guard Accessories
Address: Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter, Exeter
Rating: 4.80

4.8 Rating 470 Reviews

96 %

of reviewers recommend Van Guard Accessories

Company Reviews

Metrics

Info

4.8

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 368351

Email:

customercare@van-guard.co.uk

Location:

Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter,
Van Guard Accessories Ltd, Exeter Airport Business Park, Exeter
Exeter
EX5 2UL

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Van Guard Accessories 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service and delivery”

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Posted 3 days ago

Thank you Terry for taking the time to leave us great feedback Happy to hear you are happy with your spare parts Thank you, Becky

Posted 3 days ago

“Great metal guard, exactly fits and excellent instructions”

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Posted 4 days ago

Good morning Petar Thanks for taking the time to leave your feedback, it's much appreciated! We are glad to hear you were happy with our shield! Kind regards, Becky

Posted 4 days ago

“Excellent product.”

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Posted 1 week ago

Good afternoon Robert, Thank you so much for your kind review! We're thrilled to hear that you're happy with your van shield. If you need anything or have any questions, don’t hesitate to reach out. Kind regards Ryan Keefe

Posted 1 week ago

“Good quality and great to be able to order extra parts so easily”

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Posted 2 weeks ago

Good morning Paul, Thank you for leaving us a review for your order - we really appreciate you taking the time to leave feedback, as it enables us to continually improve and develop our website. I'm glad you were happy with the ease and quality of the spare parts you ordered for your roof bars. Kind regards Ryan Keefe

Posted 2 weeks ago

“Great service great product easy to follow instructions, very happy”

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Posted 2 weeks ago

Good morning Carl, Thanks for taking the time to leave us a nice review! I'm glad you were happy with your Ford Transit Custom shield, and that you found it easy to install! If you have any queries, don't hesitate to contact us. Kind regards Ryan Keefe

Posted 2 weeks ago

“Good value for money thanks”

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Posted 2 weeks ago

Good afternoon Piotr, Thanks for leaving us a great review! I'm glad you're happy with your shield, if you require any further help or products then feel free to reach out! Kind regards Ryan Keefe

Posted 2 weeks ago

“glad i got the end cap a bit dissapointed that tghe originlas heve been deleted but i do like. the reccess for van guard acccesories”

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Posted 2 weeks ago

Good afternoon Mark, Thank you for taking the time to provide us with feedback. I am sorry to hear that you are disappointed that the originals have been discontinued. As a company, we are committed to continually updating and improving our products to ensure that we always provide quality goods for our customers needs. Over time, this does mean that the look and style of our products can change. Kind regards Tracy

Posted 2 weeks ago

“Good service”

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Posted 2 weeks ago

Good afternoon Errol, Thank you for taking the time to provide us with Feedback. We are very pleased to hear that you are happy with our service. Kind regards Tracy

Posted 2 weeks ago

“Came really quickly. Fitted easily and they are very strong but bought 3No. Bars for a van with 4No. Fixed Positions. Had to buy another set of brackets to get the configuration of my choice, as not all the brackets are the same size due to the curve on the roof. Customer care was very good and sent out the brackets the next day, recommended.”

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Posted 3 weeks ago

Hi Colin, great to hear about your positive experience, and thank you for the feedback. Our listings should all clearly state the positions of the bars, I can see the listing you looked at isn't as clear as it should be and have given feedback to update this Thank you for taking the time to leave us feedback

Posted 3 weeks ago

“Excellent product and so hard waring, would not hesitate in buying this again.”

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Posted 4 weeks ago

Thank you Paul for taking the time to leave us a review, lovely to hear your great feedback Thanks, Becky

Posted 3 weeks ago

“first class service found what I needed some replacement bits for some roof bars good price and free delivery a bonus many thanks 5*”

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Posted 1 month ago

Good morning David, Thank you for leaving us such a nice review! I'm glad you were happy with your order.

Posted 4 weeks ago

“Great service, fast delivery. 👍🏻”

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Posted 1 month ago

Good afternoon Robert, Thank you for taking the time to leave us such lovely feedback. We are glad to hear that you had such a good experience with us, and that you are pleased with the efficiency of our service and delivery. Kind regards Tracy.

Posted 1 month ago

“Excellent products that work well and stand the test of time, easy and intuitive to install”

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Posted 1 month ago

Good afternoon Robert, Thank you for taking the time to provide us with feedback. We are pleased to hear that you found that our products were excellent, were easy to install and that they worked well.

Posted 1 month ago

“Great roof rack , had a couple of spare bits due to my fault, swift delivery Good company 👍”

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Posted 1 month ago

Good afternoon Graham, Thank you for taking the time to leave us such a nice review! We are glad to see you're happy with the rack and us! Kind regards Becky

Posted 1 month ago

“Got my order very fast , at a great price , happy customer. Thanks”

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Posted 1 month ago

Thank you Jeremy for taking the time to leave a review, great to hear you are a happy customer, many thanks, Becky

Posted 1 month ago

“The guards are great. The fitting instructions are pretty good. The template the sticky back foam needs a rethink. Perhaps a card version would be better as the foam stretches. Apart from that they look good, hopefully work well and cost is pretty reasonable.”

Helpful Report

Posted 1 month ago

Good morning Martin, Thank you for your feedback. I have spoken to our technical team about your feedback and they confirmed the following: "We use a foam gasket as it prevents water ingress and doubles as a template. However, we understand it can be tricky to use on some vehicle contours and we’ve started including metal templates on certain product lines due to this" Great to hear you are happy with the product, many thanks Becky

Posted 1 month ago

“Very good product!”

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Posted 1 month ago

Thank you Adrian for taking the time to leave us a review. Great to hear you are happy with the shields Many Thanks Becky

Posted 1 month ago

“Good product being black on a black van was discreet when fitted very pleased with this product”

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Posted 2 months ago

Thank you Mark for taking the time to leave a review, great to hear, many thanks, Becky

Posted 2 months ago

“Shields arrived swiftly and customer service was excellent”

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Posted 2 months ago

Thank you Noel for taking the time to leave us a review, great to hear. I have feed back to Tracey who spoke to you on the phone. Many Thanks, Becky

Posted 2 months ago

“Excellent service very efficent”

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Posted 2 months ago

Good afternoon Hefin, Thanks for leaving us such a nice review! I'm glad to see you're happy with the delivery of your pipe carrier keys. Kind regards Ryan Keefe

Posted 2 months ago

Van Guard Accessories is rated 4.8 based on 470 reviews