Van Essentials Reviews

Name: Van Essentials
Address: Office 9 Block, Melville, Royal William Yard,, Plymouth, Devon
Rating: 4.91

4.9 Rating 729 Reviews

98 %

of reviewers recommend Van Essentials

4.9

Based on 729 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01752418090

Email:

sales@vanessentials.co.uk

Location:

Office 9 Block,
Melville, Royal William Yard,,
Plymouth
Devon
PL1 3RP

Van Essentials 5 star review on 25th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was great , the product works a treat. It tidied the van nicely and is sturdy. However, althought the price for the item was reasonable in the upper £200 region. The postage was not reasonable, over £100. It turned the price into something over £4oo quid. I know I live in Scotland but not an Island. Forres is not Shetland. Apart from the postage all is good. By the way our company uses couriers all the time and don't pay that much, for an item that weight and dimensions.”

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Posted 10 months ago

“Brilliant service, parts were dilvered within 24 hour of order.”

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Posted 10 months ago

“Ordered some Rhino roof bars, received a call the following day to verify that I had chosen the correct product, very helpful staff. Lots of information and tracking provided so I knew exactly when my package would arrive”

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Posted 10 months ago

“Superb help initially with choosing the correct roof rack.”

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Posted 10 months ago

“Really great service”

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Posted 10 months ago

“First time I have bought from this firm and thought their sevice was excellent. Very good communication, and a quick delivery. Would buy from them again.”

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Posted 10 months ago

“Happy Fast delivery”

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Posted 10 months ago

“I cannot speak highly enough of VE, though more specifically of Alan. Old school customer service. He could not have been more understanding, helpful, knowledgable and went out of his way to help me find the right accessories. His personality and helpfullness stopped me from trawling online for ages to find the right product and led to a very easy sale for him. I ordered the accessory immediately I came off the phone from him on Saturday, the item arrived Tuesday and were fitted today(Friday)...could not have been easier.”

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Posted 10 months ago

“This is the sceond time Ive used Van Essentials, and just as the first time, the advice, products, service and price are second to none. Thank you to Alan.”

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Posted 10 months ago

“Incredibly fast delivery and quality item. Thank you”

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Posted 11 months ago

“Excellent service, thanks”

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Posted 11 months ago

“Outstanding customer service. Immediately received a call to ensure product (Rhino Roof Rack) was correct for my intended use and dispatched that day (Wednesday). Package came next day (Thursday). Sadly the delivery company lost one of the packages from the order, I emailed Van Essentials and Alan was amazing, replying at 7pm in the evening he got in touch with the delivery company that evening and next morning and tried to figure out what went wrong. On Friday the delivery company still had no idea where the last item had gone so Alan dispatched a replacement item for a Saturday AM delivery which came early Saturday morning! Roof Rack was fitted on the weekend and is amazing. Couldn’t have wished for a better experience from this company.”

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Posted 11 months ago

“Super quick delivery and a great product! Will definitely be buying my Van gear from these guys. Great job!”

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Posted 11 months ago

“Absolutely flawless service throughout, cannot recommend highly enough. Extremely quick next day delivery and great communication.”

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Posted 11 months ago

“My roof bars were despatched very shortly after my order was placed. Van Essentials made contact to confirm I had ordered the correct bars for my vehicle. This was done over the festive period and I am guessing many would not have bothered, so cannot fault this service at all. First Class...Thank you Alan.”

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Posted 11 months ago

“I am very twitch the level of service from Van Essentials. They phoned to confirm the model of my van before dispatch and sent out quickly. Definitely use their services again.”

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Posted 11 months ago

“Excellent product,excellent service”

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Posted 11 months ago

“Very fast delivery and they called us in advance to make sure we had the correct bars for our van before they were dispatched. Very happy with product too.”

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Posted 11 months ago

“Excellent service. Arrived promptly”

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Posted 11 months ago

“Very satisfying”

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Posted 1 year ago

Van Essentials is rated 4.9 based on 729 reviews