Van Demon Reviews

Name: Van Demon
Address: Apollo Park, University Way, Crewe, Crewe
Rating: 4.56

4.6 Rating 542 Reviews

91 %

of reviewers recommend Van Demon

Company Reviews

Metrics

Info

4.6

Based on 542 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01270 667423

Location:

Apollo Park, University Way, Crewe
Crewe
CW1 4NA

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Van Demon 5 star review on 26th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased mats for my 2013 crew cab which were completely wrong . They said I didn’t have a crew cab which I did as I bought it brand new !! No refund, no return, maybe a one off but never again for me due to Very poor after sales resolution.”

Helpful Report

Posted 3 years ago

Hi Adrian, As discussed previously, your Trafic is not a genuine, factory fitted crew cab. You have an aftermarket conversion crew cab - which is why these do not fit. I'm sorry that you felt it was necessary to leave negative feedback when we quickly got to the bottom of the issue and offered a full refund once the mats were returned to us. Thanks, Van Demon

Posted 3 years ago

“no templates you have to make your own measurements,,considering the price they should be there,,good quality tho”

Helpful Report

Posted 3 years ago

Hi, I'm sorry you weren't completely happy with your purchase. I can't see any contact from yourself regarding your window purchase. We would have been more that happy to send over detailed instructions to help fit your windows. Thanks, Van Demon

Posted 3 years ago

“I ordered a rhino pipe tube and was not disappointed. Bought from Van Demon as they were cheaper than buying from rhino direct. The product is great and so easy to fit. Took no more than 15 minutes and is very secure. Will be ordering from them again with no hesitation.”

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Posted 4 years ago

“Delivery and product are fantastic, very pleased. I do wonder how difficult it would be to add a template for the windows though.”

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Posted 4 years ago

“Sometimes when things go smoothly its easy to leave a good review. In my case I had a small hiccup...but Van demon quickly and efficiently sorted it out. That's the sign of a good business. Glad to say now all sorted there goods are good quality and quickly delivered . Side windows are much better quality than the last company I used ..the openers actually slide smoothly and lock easily. Well done Van demon”

Helpful Report

Posted 4 years ago

“I highly recommend Vandemon on their products, price and customer service. The seat cover set fits my camper perfectly and is of high quality...looking as good as new 18mos later. Recently I had to replace a lost section of it and I received a fantastic personal service from the team. New part now in hand!”

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Posted 4 years ago

“fast delivery even a phone call to say it had been dispatched”

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Posted 4 years ago

“Impossible to contact - two deliveries - two issues”

Helpful Report

Posted 4 years ago

Hi David, I am sorry there has been issues with your delivery. However, we have contacted you in less that 24 hours on working days and sometimes within minutes. Your last message was sent to us on 05/09, a Saturday. We replied to you this morning at 9:18, 18 minutes after we open on a Monday. We are still investigating with My Hermes as discussed and hope to get this sorted for you ASAP. Thanks, Van Demon

Posted 4 years ago

“The ladies on the phone are brilliant !, humorous, friendly and they are "PRODUCT SAVVY" , well done, the order ? On time, well packed, superb quality, great value,thank you. best BILL.”

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Posted 4 years ago

“What an amazing set of roof bars. So easy to install. Excellent”

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Posted 4 years ago

“Bought a sun visor for my Renault Trafic brilliant piece of kit,the service and quality was fantastic !!”

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Posted 4 years ago

“Brilliant customer service! First time I have used Vandemon and will definitely use again in the future.”

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Posted 4 years ago

“Ordered seat covers, arrived earlier than said, excellent product and service. Would recommend! Paul”

Helpful Report

Posted 4 years ago

“I had tried to purchase one of these Beauties but could never find one in stock. And now I have one thanks to the excellent service and knowledge of the Van Demon Reception Girls. They ran rings round me but they came up trumps, it arrived today and with luck will be fitted very soon. Photo to follow when fitted. Thank You.”

Helpful Report

Posted 4 years ago

“Unsure why the last review mentions poor telephone service. I contacted this morning. Call answered immediately and I spoke to a very caring employee who went out of her to answer my queri vgave me the right information and reassured me about the correct product for my van. Full marks.”

Helpful Report

Posted 4 years ago

“What a joke..Their telephone system tells you that your call is important. Ring them at 2am and keeps saying this until after 10 minutes of wasted time it goes to answer and you can leave a message. Three times in office hours it does this and after 2 weeks no one has called me back. They took my money and sent me order with missing parts. Vee dubs sent stuff in two days and answer their phones”

Helpful Report

Posted 4 years ago

“Excellent product. Fast delivery”

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Posted 4 years ago

“Excellent for the price, fast delivery”

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Posted 4 years ago

“Excellent customer service. Orderd some van seat covers and floor matts for my 2015 transit connect which fitted perfectly. Ordered monday and they came by Saturday.”

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Posted 4 years ago

“Ordered van seat covers on Tuesday, arrived on Friday to north of Scotland. Covers fitted perfectly and appear to be very good quality. Worth the price in my opinion.”

Helpful Report

Posted 4 years ago

Van Demon is rated 4.6 based on 542 reviews