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IronmasterUK Reviews

4.8 Rating 123 Reviews
97 %
of reviewers recommend IronmasterUK
4.8
Based on 123 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 81%
Customer Service
Communication Channels
Email, Telephone
Read IronmasterUK Reviews

About IronmasterUK:

Ironmaster home strength training equipment was originally made available in the UK by Valley Fitness Ltd in 2008. We became IronmasterUK in 2017 after 9 years supplying thousands of Ironmaster home gyms, providing epic customer service and helping our customers avoid the headaches of training in commercial gyms.

Visit Website

Phone:

020 77 88 77 10

Email:

info@ironmaster.co.uk

Location:

17A Ivel Road Shefford Bedfordshire SG17 5LB
Shefford
SG17 5LB

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IronmasterUK 5 star review on 20th April 2021
Steve W
IronmasterUK 5 star review on 6th April 2020
Nick M
IronmasterUK 5 star review on 13th April 2017
Simon
IronmasterUK 5 star review on 13th April 2017
William
Anonymous
Anonymous  // 01/01/2019
Fantastic customer service, when I had a problem with a dumbbell stand, James personally came out to sort things out
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We're sorry for the issue you experienced, but hopefully we resolved it quickly enough for you. Thank you for the review Ronnie. If you need anything else in the future then don't hesitate to get in touch.
Great products delivered on time, easy to assemble. Overall very happy with my purchase
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Hey Chris, thank you for your review. Glad to hear everything arrived on time and you are happy with your equipment. Don't forget to let us know if you need anything, or have any questions in the future :-)
Good quick service, and good products
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Thank you for taking the time to leave a review Andrew. It's most appreciated and we're pleased you are happy. Please let us know if we can help in the future.
James and Valley Fitness were recommended to me by a friend and I must say the recommendation was well founded. James is extremely helpful, kept me updated and made sure I got everything I was looking for, he even went out of his way to get me a pec dec attachment delivered at the same time. The delivery was made on the agreed date and the guy even helped off load it with me into the garage. (Poor driver was knackered afterwards) The Ironmaster range is amazing for anyone who takes their training seriously and provides everything you could ever need, so much so that I built a cabin in my garden to house it all and ditched off my local gym and never looked back. If your thinking about a home gym speak to Valley fitness as their kit far exceeds the quality of high street "multi gyms" and your dealing with people who know what they are talking about. Also buy the quick lock dumbbells with add ons as they are amazing quality and save huge amounts of space.
Helpful Report
Thank you for the detailed review David. It really helps us and our customers. It's always great to hear such positive comments, particularly regarding the delivery drivers as we try to use the most reliable and helpful couriers. Please do not hesitate to get in touch is we can help with anything else in the future.
Service second to non, quality second to non ! Great company...
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Thanks Scott! That's what we aim for :-) Please let us know if you need anything in the future and we'll try our best to help.
Excellent products and outstanding customer services
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Hi Andrew, thank you for leaving a review. We aim for everything you mentioned and we're glad we're getting it right. Please let us know if you have any queries in the future as we're here to help.
Excellent service, very quick dispatch.
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Thank you for taking the time to leave a review Gareth. Great to hear that you were happy with the service we provide and that you got to use your equipment quickly :-)
They sold me a great product, that no one else in the UK stocked,
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Thanks for your review and comments Tom. Please let us know if we can help in any way in the future.
Quick delivery and trackable on the dpd app
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Thank you for your review Steven. Glad to hear that our delivery process is appreciated. Please let us know if we can help with anything else.
Just like to say James and the team at Valley Fitness were great, will definitely buy off them again, everything turned up on time and easy to deal with. Ironmaster products are incredible, I have used them now in the U.K. And in Australia. Once again James and team thanks for the great products and service. Cheers Graham
Helpful Report
Hi Graham. Thank you for leaving a review. It's great to hear that we are doing things well and that you have been happy with your Ironmaster equipment in Australia and the UK. If we can help with any future orders then please let us know.
Superb bench and service. Hope to deal with you again in the future and would recommend you to anyone. Many thanks.
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Thank you for taking the time to leave a review and for your positive comments Michael. They really do help both us and our customers. If we can help you with anything then please get in contact.
Prompt delivery of equipment and very quick helpful and friendly email response to a query following delivery. Highly recommended.
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Thanks for the review Diana! Glad to hear that we helped and that the equipment arrived swiftly. Please do not hesitate to let us know if you have any queries in the future.
Delivered an order on time and with good communication.
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Hi Stephen, thank you for leaving a review. If you have any questions about Ironmaster equipment in the future then please do not hesitate to let us know.
Very happy with dumbbells that I ordered and customer service was very helpful when I had any queries.
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Glad the Ironmaster dumbbells are working out well Jamie and thank you for leaving a review. We're here to help if you have any other queries going forward.
First see class peice of equipment I'm very happy with it and the fast delivery thanks again
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You're welcome James. Great to hear that you're happy with the kit and many thanks for taking the time to leave a review :-)
Took advantage of the Ironmaster Super Bench Combo deal. One of the best purchases I have ever made. Quality bit of kit & quality service from Valley Fitness.
Helpful Report
Hi Graham. Thank you for leaving such a positive review. We aim to please and hopefully you'll enjoy a lifetime of training with the Super Bench Combo. If you need anything else or have any questions, then please don't hesitate to get in contact.
Ironmaster dumbells are awesome, just like the real thing except that they are space saving for my garage gym. Nice knurling on the handles and even when loaded up to the max, they are still reasonably compact. Valley Fitness delivered within 48 hours, what more can I ask for. 5 stars.
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Thank you for the review Ashton, it really helps. We agree that the Ironmaster adjustable dumbbells are awesome, that's why we try to get them delivered as quickly as possible! Please let us know if we can help with anything in the future.
Excellent product and fast delivery.
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Thank you for leaving a review. We try to provide excellent equipment, delivered quickly and with epic customer service. Please let us know if we can help with anything else in the future.
Impressive customer services and quick dispatch.
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Thank you for leave us a review and noting our customer service. We aim for our customer service to be EPIC! Please let us know if you ever need anything else.
That what we aim for! :-) Thank you for taking the time to leave a review.
Best customer service ever and the quality of the equipment is superb. James is the top man regards handling the business. 100% would recomend to anyone
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Thank you for taking the time to leave just a great review Damian. If we can help in any other way then please let us know.
IronmasterUK is rated 4.8 based on 123 reviews