Name: IronmasterUK
Address: 17A Ivel Road Shefford Bedfordshire SG17 5LB, Shefford
Rating: 4.83

“I was a little worried that they don’t have a showroom. I wanted to try out the gear before I forked out the cash. Valley Fitness explained on the phone that they closed their showroom when they moved to larger premises, they have 90 day returns and only one person since the opened has returned a product. Now I have the kit I know why they don’t get returns. Awesome! The guys here are very helpful and the Ironmaster equipment is top quality.”

Helpful Report

Thank you for the review Charlie. We're glad you like the equipment and found us helpful. We try to be as helpful as we can. Thanks again.

“Happy with the Dumbbells, a good investment”

Helpful Report

That's what we like to hear and we hope you continue to enjoy the adjustable dumbbells. Thank you for leaving a review.

“Excellent service and great quality products . Will be buying extra attachments for my superbench in the future.”

Helpful Report

Glad to hear you were happy with our service and the quality of the equipment. Thank you for the review Robert and please let us know if you have any questions about the Super Bench attachments.

“Quality products and excellent customer service. Very impressed.”

Helpful Report

We aim to impress with our customer service and with the quality of the equipment, so thank you very much for this review.

“I was a little worried that they don’t have a showroom. I wanted to try out the gear before I forked out the cash. Valley Fitness explained on the phone that they closed their showroom when they moved to larger premises, they have 90 day returns and only one person since the opened has returned a product. Now I have the kit I know why they don’t get returns. Awesome! The guys here are very helpful and the Ironmaster equipment is top quality.”

Helpful Report

Thank you for the review Charlie. We're glad you like the equipment and found us helpful. We try to be as helpful as we can. Thanks again.

“Fantastic service, James was happy to allow me to collect early in the morning so as to avoid missing a days work, which is rare to see... Great products, and a great company/guy to deal with.”

Helpful Report

Thanks for taking the time to submit a review Daniel and you're welcome for the early visit. Hopefully it helped and you didn't get stuck in traffic!

“I was a little worried that they don’t have a showroom. I wanted to try out the gear before I forked out the cash. Valley Fitness explained on the phone that they closed their showroom when they moved to larger premises, they have 90 day returns and only one person since the opened has returned a product. Now I have the kit I know why they don’t get returns. Awesome! The guys here are very helpful and the Ironmaster equipment is top quality.”

Helpful Report

Thank you for the review Charlie. We're glad you like the equipment and found us helpful. We try to be as helpful as we can. Thanks again.

“I’ve placed 3 orders with Valley Fitness over the last couple of years and each have gone well. I received 2 of the 3 orders within 2 days and was given an hour time slot for delivery on the morning of the delivery day. The customer service team were particularly helpful with my last order as I didn’t know what bench attachment to go for next.”

Helpful Report

Hi Tom, thank you for the review. We look forward to hearing from you soon before you purchase more attachments.

“I’ve placed 3 orders with Valley Fitness over the last couple of years and each have gone well. I received 2 of the 3 orders within 2 days and was given an hour time slot for delivery on the morning of the delivery day. The customer service team were particularly helpful with my last order as I didn’t know what bench attachment to go for next.”

Helpful Report

Hi Tom, thank you for the review. We look forward to hearing from you soon before you purchase more attachments.

“Delivery was next day and trackable to the hour, the packaging was bomb proof and the equipment is excellent. Spot on!”

Helpful Report

Thanks for the review Ben and appreciating the packaging - Ironmaster are proud of the strength of the packaging. We also try to make the delivery process as simple as possible.

“Had a Small delay on getting my item in stock, but the E-mails I received were honest and apologetic.”

Helpful Report

Thank you for leaving a review Nicola and apologies again for the slight delay. We hate it when there are issues out of our control and we hope the delay wasn't too much of an inconvenience.

“Product quality (adjustable dumbbell set) is second to none. I know they are a little expensive but boy was I happy when I got them. Simply awesome and such a space saver. Valley fitness were a pleasure to deal with, although it would have been nice to have been informed that my item was out of stock and delayed without me having to chase it up, but was politely offered a full refund if I preferred not to wait. That's pretty good service. Once in stock they were delivered promptly and they rock! To be honest it was the LIFETIME warranty that swayed me. Love the dumbbells, love the warranty, very happy with Valley Fitness service. No hesitation in buying from Valley again.”

Helpful Report

Thank you for the review Simon and apologies again for the slight delay. Sales after BodyPower caught us a little by surprise and left us out of stock for a couple of days around the end of the month. Great to hear you're getting on well with the equipment and please let us know if we can help in the future.

“V quick delivery times, excellent products”

Helpful Report

Thank you for leaving a review Lee and we're glad to hear you are happy.

“Really good system and the bench is second to none, recommended! In fact I need more plates so will be ordering soon. It's a lifetime purchase, so worth the extra cost over other cut price gear.”

Helpful Report

It's great to hear that you are happy with your investment Andrew and we look forward to receiving your next order. Thank you for the review and please contact us if you need advice on your next purchase.

“I initially had reservations about spending this amount of money on a weight bench when there were cheaper alternatives, but after using if for a few months I can now say it was worth every penny! Sounds cliche' but i really think it was worth the extra cash for the professional level of quality when it came to the materials used and how the bench was put together. Once it's locked out it is incredibly sturdy, therefore I have no worry's pressing heavy weights. The dip bars and decline attachments work well and have definitely added another dimension to my workouts. To anyone considering this purchase I would say believe the hype! You wont be disappointed.”

Helpful Report

It's great to hear that you are enjoying your equipment, so thank you very much for leaving a review James. Ironmaster have tried to use the highest quality materials that should last a lifetime.

“Excellent updates on my order when phoning up. Was always called back promptly when James was unavailable to take my call. I am saving up for a bench! Thanks.”

Helpful Report

Thank you for the testimonial Ben, it really helps. We're happy that you appreciated the updates and we're looking forward to receiving your next order. Please let us know if we can help in any way.

“Cannot fault Valley Fitness my items were despatched the same day and I received them the next day. Brilliant with the package tracking which meant I didn't have to wait around at home. Thanks”

Helpful Report

It's great to hear that our delivery process is helpful and makes things easy. Thank you for your review Darren.

“Excellent, speedy service. Would use again.”

Helpful Report

Thank you for your comments Nathan, it's great to hear that you will shop with us again. If we can help with anything then please get in touch.

“Purchased the Superbench bundle following previously buying the quick lock dumbbells. I am equally as satisfied with the bench as I was the dumbbells, the quality is very good and I can see it lasting a lifetime without issue. The item came in two seperate packages, one arrived but not the other, contacted Valley and they were quick to reply, in the meantime the other arrived but hats off to Valley and their customer service. If you want a heavy duty bench that will stand the test of time then don't quibble and buy the Superbench.”

Helpful Report

Thanks for the review and your comments. Apologies again for the packages arriving separately and we hope it wasn't too much of an inconvenience. If you're after expanding your home gym and need some assistance, then please let us know. Thanks again.

“These quick lock dumbbells with add on kit and stand are excellent, very durable and definitely the best adjustable dumbbells I have ever seen. Delivery was also very fast, thank you Valley Fitness.”

Helpful Report

We're pleased to hear you're getting on well with the adjustable dumbbells and that they we delivered quickly. Thank you for your comments James and please let us know if we can help in the future.

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Email, Telephone

IronmasterUK Reviews