IronmasterUK Reviews

Name: IronmasterUK
Address: 17A Ivel Road Shefford Bedfordshire SG17 5LB, Shefford
Rating: 4.83

4.8 Rating 123 Reviews

97 %

of reviewers recommend IronmasterUK

Company Reviews

Metrics

Info

4.8

Based on 123 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Email, Telephone

About IronmasterUK:

Ironmaster home strength training equipment was originally made available in the UK by Valley Fitness Ltd in 2008. We became IronmasterUK in 2017 after 9 years supplying thousands of Ironmaster home gyms, providing epic customer service and helping our customers avoid the headaches of training in commercial gyms.

Visit Website

Phone:

020 77 88 77 10

Email:

info@ironmaster.co.uk

Location:

17A Ivel Road Shefford Bedfordshire SG17 5LB
Shefford
SG17 5LB

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IronmasterUK 5 star review on 20th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service,we were able to replace our warn out cables. ..now are machine is like new.”

Helpful Report

“Quality bench and dumbbells with no defects after a year of use, will be buying more products soon.”

Helpful Report

Thank you for leaving a review Paul, it's most appreciated. When you are ready to purchase more equipment, please let us know if you have any questions as we would be happy to help.

“Valley fitness stocked the equipment I wanted (Ironmaster bench) and a good range of accessories. This was all delivered. Ery promptly and very well srapped ie no risk of damage in transit. I couldn't fault the service”

Helpful Report

Thank you for taking the time to leave a review Russell. We hope you are getting on well with your Super Bench and if you need anything else then please let us know.

“Great selection of equipment, waited a while to order and the things I wanted never went out of stock. Great customer service, quick responses and prompt delivery. What more could you want?”

Helpful Report

Glad to hear that our equipment, customer service and delivery is up to scratch Colin. We aim for the best of these. Please let us know if we can help with anything in the future.

“Issue with delivery, put right immediately”

Helpful Report

Sorry to hear that you had a delivery issue Robert, but hopefully we resolved it satisfactorily for you. Thank you for taking the time to leave a review and if you need anything in the future then please let us know.

“Very Professional, Extremely Helpful - Fantastic Equipment - FIVE STARS”

Helpful Report

Thank you for the five star review Nigel. We aim to please :-) If we can help with anything in the future then please let us know.

“Good swift service, and great product.”

Helpful Report

Hi Jamie. Thank you for taking the time to leave a review, it's most appreciated. Please let us know if you need anything in the future and we'll try our best to help.

“EXCELLENT EQUIPMENT & SERVICE”

Helpful Report

Thank you for leaving a review. It's great to hear that you found our service and equipment excellent. Please let us know if we can help with anything in the future.

“I ordered a kettle bell for my husband in January 2016, but it arrived with a damaged/rusty handle. James was helpful and advised that he would check stock to arrange an exchange, but I did not hear further from him. This was despite his assurance that he would contact me personally when new stock arrived. For this reason I would not order again.”

Helpful Report

Thank you for taking the time to leave a review. Please accept our sincere apologies for your experience. We aim for epic 5 star customer service and it seems on this rare occasion we have not delivered and have let you down. Please may you email us so that we can investigate the issue and try to make things right for you? Apologies again.

“Quick delivery which was easy to track with constant updates of arrival. Prices were competitive and the website was easy to use.”

Helpful Report

Hi Liam. Many thanks for the review. We hope you are getting on well with the equipment and we're happy that the delivery process was quick and easy. If you need any help with equipment in the future then please do not hesitate to let us know.

“Friendly, helpful staff and stock that can't be found elsewhere!”

Helpful Report

Thanks for leaving a review Bert and we're glad you had a great customer experience - that's what we always aim for :-)

Author didn't leave any comments.

Helpful Report

Thank you for leaving us a 5 star review. It's most appreciated and we're here to help if you need anything in the future.

“Excellent Ironmaster equipment with prompt, professional service from Valley Fitness. Very well packed and all equipment in perfect order on receipt. Thoroughly recommended”

Helpful Report

Hi Paul. Thank you for the review. Great to hear that you are happy with the equipment and the service that we provided. Please don't hesitate to let us know if you need anything in the future.

“I just cannot fault Valley Fitness. The customer service is second to none and I was made to feel like I was genuinely a valued customer. I even asked James for a little favor and he happily obliged. Highly recommended by myself, and I have made a couple of big purchases. I got to see and try some of their equipment at Bodypower Expo 2015 and was blown away by the quality, which is how I came to be a customer. First class all the way.”

Helpful Report

Thank for taking the time to leave a detailed and positive review Simon. It's great to hear that you are getting on well with the equipment and I can confirm that you really are a valued customer. If you need anything else then please do not hesitate to get in contact.

“I bought the super bench which arrived quickly and have to say is the best bench Ive ever used.”

Helpful Report

We think the Super Bench is the best bench too :-) Michael, please let us know if we can help with anything else.

“After purchasing the ironmaster dumbells, they arrived on time and in good order and Valley Fitness were quick to reply to queries that I had. Very happy”

Helpful Report

Glad to hear that you are very happy Danny. Thank you for taking the time to leave a review and please let us know if you need anything else in the future.

“Excellent communication and knowledge. Decent shipping and top quality product received.”

Helpful Report

Hi Edward. Thank you for your review and it's great to hear that you're happy with your equipment and the service received :-)

“It is an excellent piece of equipment. Far superior to anything else I have seen.”

Helpful Report

Thank you for the review James. Glad you hear that you are very happy with your equipment. Please let us know if you have any questions or if you need anything in the future.

“Lost 65lbs so far since my purchase of the Ironmaster and packed on at least 15lbs of muscle. I work out in a space 7' by 5' so compactness and ease of assembly are paramount. I have a fully functional free weights gym in a tiny wooden shed. Sent quickly and in good condition. I recommend both the product and the provider. 5*”

Helpful Report

Thank you for your kind review William and well done on your hard work! It's amazing what can be done in a restricted space. If we can help with anything in the future then please let us know.

“Love my gym . Great company. Dumbbells and bench are great. Also chin up bar is great does not wobble im 15st. Just wish you could get smaller plate for lat raise. I've told lots of people where i got my gym from. Your the best pls keep it up”

Helpful Report

Thanks for the review Colin. Glad to hear you like your gym and us :-) Please let us know if we can help with any equipment going forward.

IronmasterUK is rated 4.8 based on 123 reviews