Domestix Reviews

Name: Domestix
Address: 158 Moulsham Street, Chelmsford
Rating: 4.36

4.4 Rating 455 Reviews

85 %

of reviewers recommend Domestix

Company Reviews

Metrics

Info

4.4

Based on 455 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Domestix:

Appliance repair and protect

Visit Website

Phone:

02080498249

Email:

hello@domestix.co.uk

Location:

158 Moulsham Street
Chelmsford
CM2 0LD

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Anonymous

Anonymous // 01/01/2019

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“Happy with service.”

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“Ricky was excellent 10/10 very polite and brilliant with my grandson”

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“On time, efficient and friendly, thank You”

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“The engineer arrived within his alloted time specified and did a thoroughly professional service of our Kirby machine.”

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“I have as very impressed with service received and the end result after my vacuum serviced. However I have written to complain about numbers of reminders which I think is over the top. First an email, second a phone call and thirdly, most annoying, a txt message at 7.00 am !! Most people are responsible enough to know they have appt but to txt that early in morning is not welcomed. Engineer Mike was excellent and very helpful”

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“Very polite and thorough”

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“prompt reply to a problem and always turn up on time to appointments with polite contractors”

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“Friendly, polite and good and what they do”

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“Wished I'd known about this service before now. Jake did a good job on our Dyson Animal Cleaner & it's working back to how it originally did.”

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“Great service and very flexible with booking. Many thanks!”

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“Excellent service, friendly engineer, arrived in pre-arranged time slot and service was completed in short time. Recommend this company to anyone who wishes to insure their appliances at very reasonable rates.”

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“On time pleasant and efficient. Mrs S Gundy”

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“Problem One. Domestix charged me for a repair plan on a vacuum cleaner they have now told me cannot be repaired. I have paid nearly a hundred pounds for nothing. Problem Two. Domestix will not count the money already taken against the cost of a replacement, as is common with such plans. Problem Three. I waited in a whole day for the service engineer to arrive, he did not. He went to the wrong house. I got no phone call, and I ended up having to call the office to complain. Problem Four; at the repeat appointment, the engineer insisted on using a two hour parking permit, (mine,) before entering the house and having a five minute conversation. I would certainly not recommend this company to anyone. Avoid!”

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“Thanks for speedy attendance for the work, after a couple of failed call-backs.”

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“Very good service, really thorough and friendly staff, will Highly recommend!”

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“Priced great and very friendly”

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“Very professional, prompt and informative”

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“A very good service!”

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“Good service on two different 'hoovers'. Good knowledge!”

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“Very nice young man very polite and gave our hoover a thorough service and it’s running very well. Thank you all as we realise there are a team of you delivery this service.”

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Domestix is rated 4.4 based on 455 reviews