Domestix Reviews

Name: Domestix
Address: 158 Moulsham Street, Chelmsford
Rating: 4.36

4.4 Rating 455 Reviews

85 %

of reviewers recommend Domestix

Company Reviews

Metrics

Info

4.4

Based on 455 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Domestix:

Appliance repair and protect

Visit Website

Phone:

02080498249

Email:

hello@domestix.co.uk

Location:

158 Moulsham Street
Chelmsford
CM2 0LD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hard to answer this question had a 20 min service last Monday 30th sept that I had to call up and ask for and still awaiting new filters 8 days later and I’m paying £7 a month for what???”

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“Good , friendly service”

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“Gentlemen who came was great. Thank you”

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“Way helpful service”

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“1st appointment engineer never arrived between 12-17pm. Phoned@1830pm to advise he had been held up in traffic. 2nd appointment 0830-1200 engineer arrived@ 1440pm no phone call advising delay. Very disappointed with your company.”

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“Absolutely fantastic service and the engineer was excellent can't fault anything. Thank you”

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“I was disappointed that the service man didn’t have the new filters with him. He said it was because he had been off. He said you will phone when the parts are in to arrange another visit but surely when you are doing an annual service you should have such basics as the filters with you. Very annoying that another visit has to be arranged.”

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“A swift and efficient service that could not be faulted. Thank you”

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“You forgot to book my service in, I'd already started paying for next year when I had to phone you to book my service. You cancelled an appointment for yet another delay. I'll continue paying this year but you need to get to grips for my next service for me to continue.”

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“Excellent service from 1st class technician. All very well organised.”

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“Friendly and efficient. What more could you ask.”

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“Very efficient service”

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“Friendly and efficient service.”

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“very good service is a1 thank you so much”

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“Excellent service. Awaiting new carcass and motor so once fitted dyson shld be good as new”

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“Very friendly clean and prompt”

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“I was disappointed overall with the cleanliness of the 2 machines serviced. I ended up paying much more than quoted for new filters etc which I’m sure I could have got cheaper online. The engineer tried to sell me all sorts of other services I was not interested in. I won’t use this company again.”

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“A very Curteous engineer, Rang to give his arrival time and was spot on. Completely stripped the cleaner to check, and clean before re-assemble Would certainly recommend Domestic”

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“The person making the booking in your office was told by me that a new door rubber seal was required for our Bosch ClassiXX 6 washing machine which was working well but the rubber has black mould on it. I prepaid £25. The engineer quickly solved the problem without any new parts he came as well to fix on our Dyson vacuum cleaner but when shown the washing machine said the person making the appointment should have asked for more details of the part number which is clearly shown on the inside of the door as he had failed to order the part so we had to pay £60 (£85 in total) and were given another appointment. The service engineer was very helpful and efficient but I do not expect to have to pay for another call out charge and hope it will be repaired next time.”

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“I struggled to get an appointment on a Saturday because we all work the same as you .and my I got an appointment 4 month later after ringing you 4 times”

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Domestix is rated 4.4 based on 455 reviews