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use-IP Ltd Reviews

4.9 Rating 1,181 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,181 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
I have been researching CCTV systems for a long long time now, working out the pros and cons, and in the end i decided to go with IP cameras as they are easier to install and configure compared to a analogue system. use-IP has been a fantastic source of in-depth detail on all their products, the vast wealth of information per product, from specifications, recommendations, image gallery, documentation and the YouTube channel!! I found a lot of the jargon was broken down in their videos, i really never understood viewing angles until i watched the videos, thank you! I went for the Hikvision DS­7608NI­I2­8P - NVR and the following cameras DS­2CD2385FWD­I­2.8, DS­2CD2385FWD­I­2.8, DS­2CD2385FWD­I­4 & DS­2CD2385FWD­I­6C - all work superbly! Well worth the investment.
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Posted 6 years ago
very fast delivery and very helpful when had a problem with registering camera online. Sorted out in no time! Great customer care! Buy from them next time! thank you
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Posted 6 years ago
Τhis purchase was exactly what we need Ιs functional and trustworthy We are happy and our work now is effective and efficient
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Posted 6 years ago
Excellent service, highly recommended. My camera arrived as specified and was well packaged. Would use again to purchase more cameras.
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Posted 6 years ago
Very Friendly and helpful customer service and CCTV knowledge. Will talk to you on the phone to find the right product for you!
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Posted 6 years ago
Good customer service , good information, on time delivery. Will keep buying from you
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Posted 6 years ago
Very happy to find this company by chance over the internet. Their prices proved competitive with the best, but most importantly for me as a private individual, installing for the first time in my house, they understood the technology and could additionally provide free ‘’technical support’’, if needed.
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Posted 6 years ago
Fantastic service from use-IP - first class advice, great products and quick delivery. Would definitely use again for future upgrades.
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Posted 6 years ago
The Sales Team were very helpful in my enquiry for Hikvision Mini Dome camera, and pointed me in the right direction for firmware upgrades for my existing Hikvision camera's
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Posted 6 years ago
Fantastic service, very helpful and knowledgeable people
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Posted 7 years ago
Great range of products, helpful service and quick delivery
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Posted 7 years ago
Good, fast performance. In-time delivery. Decent price for the items purchased.
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Posted 7 years ago
Great service, fast delivery and very informative website
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Posted 7 years ago
Really helpful online chat before I bought camera and recorder. Arrived super quickly. I had a query re setup of software, and use-IP were quick to respond. My emailed problem quickly diagnosed and resolved same day with clear instructions and links to their online resources. Great service.
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Posted 7 years ago
Fast delivery and good price
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Posted 7 years ago
The you tube videos and tutorials were very helpful initially. I had a few further questions on the various products that were answered over the phone by the customer services team. All in all I am very pleased with the service and the camera system supplied.
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Posted 7 years ago
Kept me up to date, good price and good product
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Posted 7 years ago
Good pricing and delivery leadtime.
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Posted 7 years ago
I received a quote from another company for a cctv system. I felt the price was too high and the quality too low. I decided to try 'going it alone'. I luckily found Use-IP who were very helpful indeed. Phil (the main man with all the answers) was most informative and guided me to exactly what I needed to build a much better quality system with far superior pictures and all for a really competitive price which has saved me hundreds of pounds. I shall be returning very soon to add to my system.
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Posted 7 years ago
I'm not completely new to IP surveillance cameras but at the same time I'm not a professional and still needed some advise and Mrs Tara of use-IP Ltd has been really helpful. I needed some explanations and/or clarifications on products and options and she really sorted me out. Concerning the camera I've purchased it's a great product at a very reasonable price. Please understand why I don't publish some images, it's just because of privacy issues (because I don't "black-out" all the sections of the image that are not my property even though the camera allows to do so). If you are into surveillance cameras and need a place to go, I definitively recommend use-IP Ltd. (5 stars)
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Posted 7 years ago
use-IP Ltd is rated 4.9 based on 1,181 reviews