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use-IP Ltd Reviews

4.9 Rating 1,182 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,182 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
Great service and assistance from the team at USE-IP. Understand the products and have been very helpful with the HIK products I purchased from them.
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Posted 9 years ago
Absolutely brilliant service, couldn't fault Use-IP. Customer service is remarkable and I can't recommend this company highly enough . Thanks Phil for everything!
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Posted 9 years ago
Store well stocked, good prices, efficient service. Supplier recommended for purchases.
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Posted 9 years ago
Very happy with the prompt delivery on items I had ordered, I am yet to test their technical support on a couple of configuration items.
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Posted 9 years ago
Bought my first ip cam and it arrived very quickly and packaged well. Thanks for great price and service.
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Posted 9 years ago
The camera was send to me in Spain and arrived as advertised, quicker than expected.
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Posted 9 years ago
I was looking for an IP dome camera to connect to an XVision XRN0808E NVR and a work colleague recommended that I should look at use-IP, based on his previous good experience. Their website is clear, easy to use with full product information - only suggestion would be to allow more granularity of pricing in the "Shop By" search facility. I didn't take advantage of the Livechat facility but pleased to note that it was available. Having selected my camera, the ordering & payment process was very straightforward. and the camera arrived within the anticipated delivery time period quoted at order. Device was well-packaged and arrived safely, and works as expected. Overall, a very positive experience and will definitely return to use-IP for any future CCTV purchases.
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Posted 9 years ago
Although we have bought only one item from Use-IP Ltd the help and advice we received prior to and following purchase with regard to the item and it's operation has been exceptional. I only wish that all companies would take as much interest in the goods they are selling and the customers who purchase them as Phil and the rest of the staff at Use-IP do!
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Posted 9 years ago
Great choice of cameras and accessories with good detail on an easy to use website. Fast delivery and competetive product prices. Will "use-IP" again.
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Posted 9 years ago
We have used Use-ip many times to purchase a variety of Hikvision cameras, the orders are always dispatched very promptly. The live chat is always answered promptly too. I would not hesitate in recommending Use-ip.
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Posted 9 years ago
Used this company twice now and both orders have been dispatched quickly and telephone support for set up help was really good too. Would highly recommend.
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Posted 9 years ago
I need to make a confession....I am the ultimate picky customer. As a consequence I am nearly always disappointed. If products look too cheap I worry they are knock offs. I expect to wait ages for delivery. Not so with use-IP. Staff were bright and well-informed when I rang with a query and despite knowing virtually nothing about CCTV beforehand I was soon able to spec up my own system. Products were delivered promptly and the quality for the price was really good. I was confident that if I had trouble setting things up they would be there on the phone to help. With use-Ip I have saved several grand on a professional installation and ended up with a higher spec'ed system.
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Posted 9 years ago
I have purchased many IP Camera's from USE IP and found that there delivery, prices, technical support and after sales service has been excellent V Field
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Posted 9 years ago
I've ordered on multiple occasions from Use-IP, they always carry a decent level of stock and the staff are knowledgable.
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Posted 9 years ago
Great prompt service with great prices
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Posted 9 years ago
I discovered Use-IP whilst searching on line for the best deals on network cameras. What sets this company apart from many others is not only are they very competitive on price but they are a first class professional company with obvious in depth knowledge of CCTV installations. Their web site contains a very informative forum which also has useful guides to common questions and provides links for firmware updates and instructions on installing them. I was new to IP cameras and they answered all my pre sales questions promptly and accurately. During the past few months I ordered two different Hikvision vandal domes using the free delivery service and on both occasions they arrived very well packaged the next day. The Hikvision products were prime quality items intended for the UK market and supplied with Hikvision and Use-IP support. Beware of other companies supplying grey imports not intended for the UK market which may lead to on going software and support issues. I will be expanding my CCTV system soon and will be using Use-IP again. I would highly recommend this company to anyone.
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Posted 9 years ago
I have purchased a number of cameras and IP DVR NAS over the past year and the service from Use-IP has been faultless. Their response to queries both pre and post sales is exemplary and always clear and concise. If you are not sure that you are asking the correct question, don't worry, they still have the correct answer and will guide you in the right direction. I recommend them to everyone with any CCTV requirements.
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Posted 9 years ago
Very good chat service online gave me all the information I needed before my purchase. Good products at good prices.
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Posted 9 years ago
Order two Hikvision DS-2CD2632F-IS CCTV cameras. Called up Use-IP before placing the order and had some real helpful pre-sales support on the best product for our needs. The after sales support was also great and responded quickly to questioned I raised via email. First time I've used them, but will definitely be going back to them for addition cameras. Luke Downing IT Manager
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Posted 9 years ago
Quality product delivered within days of the order
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Posted 9 years ago
use-IP Ltd is rated 4.9 based on 1,182 reviews