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use-IP Ltd Reviews

4.9 Rating 1,182 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,182 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
Very good communications. Placed an order then realised I had ordered the wrong item. Phone up and they were happy to change the order and email a pro former invoice for the difference. The woman could not of been friendlier and more happy to help. The Products are great as is the service.
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Posted 8 years ago
I always get great advice from Use IP, the network camera arrived very promptly and I am very pleased with it.
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Posted 8 years ago
Excellent Seller. I like the fact that the multiple product photos are shown on the webshop rather than putting up stock photos, this gives a great view and understanding of the product details. I had a query related to junction box and Phil responded in quick time with a explanation and suggestion on the product. The delivery was fast and the parcel was well packaged. I will definitely recommend the seller and would be doing business again.
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Posted 8 years ago
Yet again Use-IP delivered another two outstandingly good value cameras by the next day. Within 30 minutes both cameras were hooked up to my home LAN and working great with my Synology surveillance station. I cannot fault the cameras and we now have five of them fitted around our property. just another one at the driveway gates will finish the install off. Well done guys. I can hole heartedly recommend them and their excellent service.
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Posted 8 years ago
I have always had excellent service from Use-IP. All transactions have gone smoothly and goods received well wrapped for safe delivery. Orders placed right up until the last minute were delivered promptly the next day. Use IP also have their own forum for technical questions and issues and Kieran has written many useful articles. Will definitely be placing all my security requirements with Use-IP.
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Posted 8 years ago
Bought a Hikvision Mini PTZ Dome Network Camera as use-IP Ltd is an approved reseller of Hikvision. Camera itself is amazing. Customer service is outstanding. Communication is perfect. Delivery system is spot on. Use-IP Ltd will do everything they can to keep the customer satisfaction at its highest. Highly recommended to buy new IP cameras and accessories.
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Posted 8 years ago
Very helpful, friendly staff. Excellent range of products.
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Posted 8 years ago
Good choices with latests models, good prices and fast delivery to France. Thank you.
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Posted 8 years ago
Excellent knowledge of products and support. A pleasure to deal with.
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Posted 8 years ago
The support from this company is superb, I would recommend anyone to purchase from use-IP.
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Posted 8 years ago
Cant thank the team enough, The level of service was mega!
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Posted 8 years ago
I purchased an IP camera to test out my Synology Diskstation. The HIK Vision camera seems to be good enough quality and I can now view my camera via the Diskstation. I did have a technical issue, which I called in and had very good backup service from the tech department. A1, thanks.
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Posted 8 years ago
My local wholesaler stocked the model but not the lens size (12mm 2332 turret) and the usual other places I buy from showed them , I could pay for them then I'd get a message saying out of stock. UseIP had them in stock, for a competitive price even without having to sign up and jump through hoops to just to see how much, and even though I left it at free delivery it came on a next day courier. It also worked, which is a bonus :) Wouldn't hesitate to use again.
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Posted 8 years ago
I've used this company for all my CCTV needs over the last few years and as well as good products at competitive prices their customer service is absolutely outstanding! These guys are highly recommended.
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Posted 8 years ago
Excellent service starting wiht a pre sales phone call to get advice on which product would suit our needs, followed by fast delivery and communication and then a very helpful post sales call to help set it all up... Thank you. Highly recommended
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Posted 8 years ago
Excellent service - quick to respond to a question which resulted in a late purchase, but was delivered the next day as promised - what more can you ask for. Will definitely use again for my CCTV needs. Thank you!
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Posted 8 years ago
Excellent service, quick replies and fast shipping. What's not to like?
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Posted 8 years ago
I purchased a DS-2DE7174-A to install in a remote lambing shed with a wireless bridge link. I phoned to discuss my options and wanting to add audio at the site. They were very helpful and the delivery was very fast. The only problem now is that my neighbours also want one!! Would use again and probably will in the future.
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Posted 8 years ago
I have been thoroughly impressed by use-IP, a company I had not heard of but that was recommended by a friend. The camera itself (Hikvision 3MP bullet) is better than I had expected and the advice and delivery first class. I will be buying from them again as I increase the number of cameras I use.
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Posted 8 years ago
Our second recent purchase, we're building a new CCTV system using HikVision cameras and a HikVision NVR. Top marks for these guys in providing good advice via email/phone, allowed us to pick products that work together nicely, and even pointed out some cameras on discount that we could use! Will continue to purchase from Use-IP in future.
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Posted 8 years ago
use-IP Ltd is rated 4.9 based on 1,182 reviews