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use-IP Ltd Reviews

4.9 Rating 1,181 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,181 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

Write Your review

use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
Ordered dinner time Tuesday delivered next day. All working good get texted when people on property at night
Helpful Report
Posted 7 years ago
The cctv camera was exactly as described and works just as it should, providing great images and functionality at a good price. Delivery was unbelievable ! - delivered the next day, lighning fast. I would use this comapny again and recommend to anyone.
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Posted 7 years ago
Good that there are still companies that can provide a good service and high quality for a discounted price. I am very pleased with my last purchase and will on the next occasion, undoubtedly do business with them again. I would recommend anyone to use their services. It's only a pity there's no track & trace for the shipments, hopefully this will change in the future.
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Posted 7 years ago
Highly recommend. The website is easy to use and their attention to a complete customer satisfaction experience is 100%. Notification of order progress is excellent and the all important VAT invoice emailed separately to the dispatch information. Very happy. Thank you.
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Posted 7 years ago
Very swift service.
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Posted 7 years ago
Good information and advice. Easy and quick order process. Items delivered next day.
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Posted 7 years ago
Fast delivery to Sweden, great prices compared to local stores!
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Posted 7 years ago
Fast response to emails and quick delivery.
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Posted 7 years ago
Clear, easy and informative website. Found the items I needed fast, straight forward payment. Good aftersales communications and delivered on time. All that you want when buying items.
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Posted 7 years ago
Return customer - such a straight-forward purchasing experience. Warranty return totally stress-free, and blisteringly quick. Thank you!
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Posted 7 years ago
Good prices, fast delivery very happy.
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Posted 7 years ago
Ordering was easy and delivery was faultless.
use-IP Ltd 5 star review on 27th June 2017
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Posted 7 years ago
Available and arrived quickly and to schedule. And worked as it should.
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Posted 7 years ago
Fast delivery, great service.
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Posted 7 years ago
Perfect service and very fast shipping to Denmark.
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Posted 7 years ago
The range of cameras available is good and my order was delivered next morning as promised. The information available on the web site is very good and they offered helpful advice over the phone. I will definitely be using this company in the future and have no hesitation recommending them to others.
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Posted 7 years ago
Quick shipping, good website!
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Posted 7 years ago
Easy online order and very fast post.
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Posted 7 years ago
Je laisse un commentaire en français pour les francophones. Très bonne expérience d'achat sur le site use-ip. J'y ai trouvé les articles que je souhaitais (même les plus récents). Bien sûr le prix était très intéressant par rapport aux autres mais ce que j'ai le plus apprécié a été le professionnalisme de Phil qui m'a beaucoup conseillé avant mes achats. (en anglais, of course!). Résultat: une commande passée le vendredi, envoyée le lundi et arrivée en france par UPS le mercredi !! très pro! Use-ip possède un blog, un forum réactif, même une chaîne youtube où vous trouverez tout un tas d'informations pertinente pour faire votre choix. Pour finir, Use-ip n'est pas qu'une adresse postale d'un vendeur fantôme mais bel et bien une boutique officielle de plusieurs constructeurs, ce que m'a confirmé le support de Hikvision (dans mon cas). Vous l'aurez compris, je vous conseille totalement Use-IP, n'hésitez pas à lui exposer vos questions et à y acheter votre matériel. PS: Je précise que je suis un vrai client et que je n'ai aucun bénéfice sur ce commentaire si ce n'est votre satisfaction à l'ouverture de votre colis!
Helpful Report
Posted 7 years ago
I had helpful communication with Phil and Keoni from use-IP Ltd. before and after sales. I bought a 12MP-Fisheye and had it in my hands w/i week despite international shipment. The camera works as specified and arrived undamaged. The payment was safe and easy.
Helpful Report
Posted 7 years ago
use-IP Ltd is rated 4.9 based on 1,181 reviews