Login
Start Free Trial Are you a business?? Click Here

use-IP Ltd Reviews

4.9 Rating 1,181 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,181 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

Write Your review

use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
Great pre-sales advice and very supportive after sales service. I had a few technical questions which were expertly dealt with - a very helpful and responsive service. Overall impression of Use-IP - I would definitely recommend them after the experience I have had.
Helpful Report
Posted 8 years ago
I recommend use-IP due to their good customer service. I've ordered a number of cameras from them and I've found them responsive by email and over the phone when needed. They gave a prompt refund when one of the cameras had a software problem. Cameras were delivered promptly with text notification informing the hour slot of the delivery.
Helpful Report
Posted 8 years ago
Very quick delivery and good value. Camera is best quality picture I've ever seen.
Helpful Report
Posted 8 years ago
Good website, arrived quickly.
Helpful Report
Posted 8 years ago
The service is excellent. Good prices and very quick shipment. Thanks
Helpful Report
Posted 8 years ago
Very happy with my purchases, good choice of products
Helpful Report
Posted 8 years ago
High quality cameras and service at a low price. Shipment to germany within 3Days. No need to say more !
Helpful Report
Posted 8 years ago
Great shopping experience and quick service, has an issue with my order. Contacted use-IP via chat and the issue was resolved within 5 mins. Quick responses to email queries and will use again as for future security needs. Delivery was very quick and well within the stated delivery dates.
Helpful Report
Posted 8 years ago
Excellent service and delivery times to Belgium. Overall we are very pleased!
Helpful Report
Posted 8 years ago
First purchase with Use-IP. A wide selection of different camera manufacturers at a good price. Found the web chat easy to use and the staff were able to answer all my questions (at different times as i collected information on the best camera for my requirements). Found this easier than ringing up. Will purchase from again in the future.
Helpful Report
Posted 8 years ago
Purchased safe in the knowledge the memory card would be recognised without issue, and great service to match, thanks!
Helpful Report
Posted 8 years ago
Really useful advice from the site and via chat. There are slightly cheaper ways to buy this stuff but you're less likely to make an expensive mistake when you've got decent support. If you're taking the installation of CCTV seriously, which you should, then it's better to go Waitrose than Lidl.
Helpful Report
Posted 8 years ago
Excellent service from Keiran, really helped me select the right system for me. A faulty camera was sent and he arranged for another unit to be sent to me the next day as I was going on holiday the following day. Very happy with the service. Thanks. Az
Helpful Report
Posted 8 years ago
Outstanding customer service, Fast efficient service with quick delivery. Initially I had added an item to a wish list which I was reminded I still had. Excellent service.
Helpful Report
Posted 8 years ago
I have made several purchases from use-ip over the years and always found them very quick to provide the goods and deliver them however unusual the goods may be. In one specific case I tried many different suppliers who made false promises but Use-IP provided the goods quickly and efficiently.
Helpful Report
Posted 8 years ago
All Ok, Thanks :)
Helpful Report
Posted 8 years ago
During a project I have running, Use-ip helped with my product selection through their online chat. After I purchased the item I thought would be suitable it arrived the very next day. Unfortunatly it didnt work as I expected (my fault as i didnt check my power requirement properly) I ordered an alternative which again, arrived the next day. They accepted the returns of the original item even though it had far passed the normal required returns date window. Very very very helpful company and by far the best retailer I have ever had the pleasure of doing busines with. order #100006341
Helpful Report
Posted 8 years ago
My main choice of IP Camera supplier rested on the quality of the customer support, which includes the whole user experience from searching for the right product, to advice in setup, and finally genuine long term interest in user support. Use-IP Ltd has this all in spades, which is why I will be a returning customer.
Helpful Report
Posted 8 years ago
Having purchased 5 Samsung cameras from Use-Ip in recent years I can only say that i'be found them to be ultra efficient and helpful at all times Dan Nagle Ireland
Helpful Report
Posted 8 years ago
Outstanding customer service, both at the pre-purchase stage, during the order stage and, most definitely, in the post sale tech help stage. Without doubt a First Class service and I would not hesitate to recommend buying from use-IP to anybody.
Helpful Report
Posted 8 years ago
use-IP Ltd is rated 4.9 based on 1,181 reviews