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use-IP Ltd Reviews

4.9 Rating 1,182 Reviews
99 %
of reviewers recommend use-IP Ltd
4.9
Based on 1,182 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read use-IP Ltd Reviews

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 5th September 2024
Andrew B
use-IP Ltd 5 star review on 26th February 2023
Ian W
use-IP Ltd 5 star review on 30th December 2022
Mark D
use-IP Ltd 5 star review on 25th January 2022
Ryan D
use-IP Ltd 5 star review on 26th December 2021
David M
use-IP Ltd 5 star review on 25th November 2021
Ernie W
use-IP Ltd 5 star review on 25th November 2021
Ernie W
68
Anonymous
Anonymous  // 01/01/2019
Fantastic service from start to finish. My bank refused my order twice (before they contacted me) resulting in me ordering 3 of the same item. Use-IP spotted this straight away and contacted me by email. Refunds were processed within a few minutes. A highly professional service and to top it all my item was delivered next day. I couldn’t ask for better and will recommend to all my friends.
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Posted 6 years ago
The Goods I ordered were safely and efficiently delivered to my door! Can't do better than that. Good service brings good business.
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Posted 6 years ago
The 3 Milesight Cameras and NVR are working fine very please with the CCTV setup. Delivery was next day with the free carriage. Ron
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Posted 6 years ago
Excellent customer service
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Posted 6 years ago
By instantly feeding back to me on an expected delivery date
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Posted 6 years ago
Easy to order and quick delivery.
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Posted 6 years ago
Everything fine, shipping to Germany without any problems, thanks!
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Posted 6 years ago
Great service (as usual). I have 10 Hikvision cameras from Use-ip and the service is excellent. Products are well packaged. Dispatched very quickly and advice is comprehensive when requested. I don't look anywhere else for Hikvision Easy IP 3.0 Cameras. Highly recommended.
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Posted 6 years ago
The products arrived in a timely fashion and everything worked 1st time,which is always a bonus
use-IP Ltd 4 star review on 16th May 2018
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Posted 6 years ago
good service treats each customer as a human being not as a number.
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Posted 6 years ago
Easy to order, good price and prompt delivery
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Posted 6 years ago
Ordered several times from Use-IP and they have always been awesome. Great delivery times, great service, and their pre-sales support is excellent for advice if you need it :) Thanks again as always!!
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Posted 6 years ago
The team at use-IP are second to none. Whether you contact them via email, phone, or their chat on their website, they are always keen to be of service to you and answer your queries. I have also noticed that the team is very active on their forum. use-IP's forum is the best place to get information, (how-to) Guides and help, and it is far superior then some CCTV manufacturers User Manuals. It appears to be one of the more active communities regarding the field of CCTV. The items you purchase arrive fast (even for us, who are off-shore) and the items arrive safely. The cost of the items is what you would expect for the items being UK models, (that you can upgrade the firmware on), and the support you get from a UK reseller that deals with this day in day out and has been for a number of years. Considering "Swann" and "Lorex" camera systems cost around the same amount now, you would be better purchasing a IP CCTV system from use-IP. If you are concerning of purchasing CCTV camera(s) or a complete system, please don't hesitate to contact the team at use-IP they will guide you to what you need, and wouldn't try up-sell you. I plan to continue to use, use-IP for all my CCTV needs, and cant help myself, but to, suggest use-IP to my friends and family.
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Posted 6 years ago
Good pre-sales advice. Easy order process and fast delivery!
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Posted 6 years ago
Very fast delivery in the Netherlands with a good price . Upgradable recorder and camera. contact with chat was great.
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Posted 6 years ago
The use-IP useful video reviews helped with my choice of camera, lens and nvr for the home installation I planned. The equipment I purchased gives clear full HD recordings with software that puts system into the affordable professional bracket. Money well spent on a system that can be expanded as meet further needs.
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Posted 6 years ago
I've ordered a few Hikvision products from them, exceptional service every time..and what great people to deal with..:>)
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Posted 6 years ago
Bought my first cameras from a big internet site. They where a little cheaper compared to what you pay on Use-IP, but the help you get from the latter is worth a lot more than the difference in price and you can be sure you really get a genuine product. As you also probably end up buying a cam better suited for your needs I really can recommend Use-IP. Their forum is by the way a very good knowledge source.
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Posted 6 years ago
NEVER USED THEM BEFORE, NEEDED A CAMERA . WEB SITE WAS EASY TO USE PRICES WERE GOOD AND THEY KEPT ME INFORMED ON DELIVERIES
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Posted 6 years ago
Great Service, Great Price, Great Quality & fast delivery
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Posted 6 years ago
use-IP Ltd is rated 4.9 based on 1,182 reviews